Excellent service. caring professionals. Fair prices. Had a problem about billing, but Bill G. went…read moreabove and beyond to make everything right. My highest compliments to a quality employee!

This urgent care is awful. Go here for IVs I guess, but their medical capabilities are sketchy. I…read moreget they aren't doctors at urgent care, but I wouldn't even consider them nurses. The np had the audacity to ask me what I think the treatment should be for stepping on glass. Was barely able to clean the would, and let the receptionist wrap me. Then billed my insurance for surgery which then I had to pay a deductible for. They don't even answer their phones when you want to dispute it. On top of everything, the NP wrote incorrect notes which made my insurance claims a nightmare to settle. So many other urgent care options in Houston, don't go to Neumed.

Very attentive and follow up with labs and vitamins to take. I feel 100% better! Also, staff is so…read moreinformative and helpful.

I saw Dr. Hutton twice. I booked my third appointment with her male receptionist a couple of days…read moreago. I told him I took my last pill of one of my medications the night before & that I was about to run out of my other one. He told me he'd call in a courtesy refill to last me until my next appointment in June. I noticed nothing was called into my pharmacy the following day and called to follow up. He told me he wouldn't call in a refill, because I need an appointment and labs first. No in-person appointments are available until June, but he had already made an appointment for me in June. Further, my lab appointment was scheduled for Monday, but I will cancel that because I have not taken my medicine in 3 days, so I don't think my labs will be reliable. I have no idea what this receptionist's background is, but he does not have good judgement and is also not familiar with what it feels like to have hormone fluctuations. I asked him if it's safe to stop the medicine I ran out of cold turkey, but he made no attempt to answer my question with the help of a knowledgeable nurse or medical assistant. As a former medical professional with experience dealing with doctors and their staff for decades, I have never dealt with office staff like this. I believe people like him will continue to be one of the reasons Dr. Hutton loses customers. I will not return to a practice that treats its patients with total disregard. In addition, the office is located upstairs in a tiny strip mall with limited parking. So, if you choose to see Dr. Hutton, give yourself extra time to find parking and walk to her office.

I scheduled ahead online the night before because it was the only urgent care in the area that…read moreopened at 8am instead of 9. I pulled up with a fractured toe and 3 employees were waiting outside and said they were waiting on a supervisor to open the door. Womp womp.

Every doctor here goes above and beyond. They listen to you and give you their best treatment plan…read more Everyone in the office is friendly and so nice. The IV treatments are extra bonus....

Francis was very professional smiling very polite and made my day well helpful help me with the…read moredoor I'm in a wheelchair help me with everything I needed my experience was great today I wish every doctor I went to as great as men invasive pain orthopedic every appointment I come to here is awesome

I would absolutely recommend Dr. David Nguyen without a doubt ! Dr. David Nguyen was recommended…read moreto me by my pcp Dr. Khoa Nguyen whom I absolutely adore and have total faith in so I had no doubt that Dr. David Nguyen would be the same . Dr. David Nguyen's bed side manor is superb . He is very attentive and let's you engage with him and allows you to be heard and he is a great listener. If you choose him you would not go wrong . So what you waiting on pick up the phone ! You can thank me later !

was able to get same day appointment for respiratory issue. everyone was so nice and welcoming and…read morehelpful. place is very clean. Jessel Garcia was my provider and was able to quickly understand the issues and walked me through it. I felt she took her time with me. Highly recommend!

went today cause i had a wicked hangover i thought i was dying but the staff was sooooo nice and…read moresweet they are adorable and i feel like a 1,000,0000 bucks they took care of me even tho i HATE NEEDLES the man that did all the needles was so sweet and did his best even tho im dramatic but anyways amazing staff will come back if i end up dying again ! also the manager was super cool same with the front desk lady

I've been going to this location for about a year now, and I'm happy with my journey so far. I will…read moresay, I was pleased with my previous chiro, but the location was a bit far and they don't offer imaging there. That being said, this location takes my insurance, has onsite x-rays, a PT/rehab center, and multiple chiros to choose from. Neck pain, back pain, sciatica, herniated discs, post-surgery pain and PT, cupping... I've seen them for everything. I was first a patient of Dr. Scott Neuburger, but now my new schedule has be seeing Dr. Andrea Bonilla (she's great!). They have onsite parking, a fairly open schedule, they send you text reminders (and phone calls). I'm a fan and referred both my mom and a few friends over to them - and they have multiple locations all across Houston.

I absolutely love this place! I came in for help recovering from my second knee surgery, and the…read morepatient care is phenomenal. The facility is always clean, everyone you interact with is friendly and professional, and you can tell the staff genuinely care about your recovery and wellbeing. With their expertise and support, I was able to recover from my injury twice as fast as when I was 8 years younger! If you are willing to put in the work, the staff here will help you get back to where you want to be!

I have been going to Dr. Kelly O'Brien for about 4 years…read more She is an amazing doctor and I highly recommend her. She begins the visit by listening and answering questions. She never hurries me or makes me feel like she doesn't want to see me. I like the fact that all tests are run in the building, so there is no running all over town for blood work, X Rays and such. Dr. O'Brien is also very positive. She accentuates the good things that I have done to improve my health. This makes me want to try even harder. She is very thorough and very knowledgeable. I am so glad that a friend recommended her to me. She no longer takes new medicare patients. Another huge plus for me is that she is always on time. I have never had to wait more than 5 minutes after my appointment time. The only negative aspect is that you have to pay for parking. This makes me feel like the Group is money hunger. Medical bills are high enough, without having to pay to park.

As they say, it takes one to know one. Since starting medical school in 1981, I have encountered…read morethe spectrum of physicians. Dr. Kelly O'Brien is the quintessential physician's physician.

I called ahead and they gave me an appointment for 10 min later! Fatima at the front desk was…read morefriendly, sweet and efficient, Irenice The LMRT was welcoming, personable and excellent at giving injections!! (Didn't feel a thing!) Guillermo, the NP was professional, easy going and friendly, did an excellent history and examination and discussed all of the options thoroughly for my treatment. Would very highly recommend this Urgent Care!

Today I went to get an IV. I wanted to use the app rewards (that they previously told me to sign up…read morefor and that they advertise all over the office). But because I was on an old membership system (that they haven't transitioned over and reconciled with their new system) then they informed me even if they could add my membership to the new system that if you have membership you CANNOT use the app rewards because that would be too much of a discount. They then asked if I wanted to cancel my current membership to be on their new system and I'd have to pay my membership cost again even though I already paid this month. As I don't think it's my job to switch my membership over when they changed systems I told them I'd wait until they could do it themselves. After all this I still decided to get an IV because I've been feeling under the weather. Usually they do the iv insertion in the relaxing iv rooms but today they brought me into a back room. When I told the girl my preferred arm she gasped and said your veins are so tiny. She then requested to use the other arm because she couldn't find the vein in my preferred arm. She then stabbed my arm and missed the vein. She tried to wiggle the needle around in my arm (it feels as awful as it sounds) and then said oh nope this one won't take. I then politely told her I was done and wanted to leave. She didn't nor see me experience or capable of finding my veins ... which was not reassuring. I do have small veins but I've never had an issue like this before. On top of feeling sick I wasted time figuring out their new system only for them to be unable and unqualified to give me an IV. I would not recommend going here and plan to cancel my membership. The last thing you need when you are sick is a sore arm from a failed IV