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    Roni's Mobile Grooming

    4.4 (7 reviews)
    Open 9:00 am - 5:00 pm
    Updated 3 months ago

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    Vanity Fur

    Vanity Fur

    (25 reviews)

    I recently brought our miniature schnauzer to Donna at Vanity Fur with very specific instructions:…read moreI asked that his few small mats under the pits of his legs be worked out or trimmed/ cut and that I did not want him shaved- Something she did before without consulting with me. Miniature Schnauzers can mat easily because their traditional cut leaves longer hair on the legs, chest, and beard. That longer hair traps dirt, moisture, and debris, especially if they are active and live in areas with high amounts of underbrush and leaves. Instead of having a respectful, professional conversation with me, Dawna made snarky remarks to me in front of another customer, saying our dog would look like "Swiss cheese" and "look stupid," but that she would do it anyway. She even added that she prefers to "shave him naked" rather than have him look like Swiss cheese, and dismissed my concerns by saying, "It's just hair. It will grow back." This was unprofessional and unnecessary -- especially saying it in front of another customer, which made me uncomfortable and embarrassed. As a paying customer, I do not not hire a groomer for what she wants to do; I pay them for what I request, provided it is safe for our dog. I expect respectful communication and clear explanation of options -- not sarcasm or ridicule. A good groomer should work with owners to find the best solution for the dog, not belittle their request. When I hire someone for a service, they work for me -- not the other way around. I'm paying for what I want done, not for what they'd rather do. I will not be returning and hope this feedback encourages Donna and Vanity Fur to practice more professionalism and respect for future clients. Based upon my past interactions with Donna, I fully expect her to double down and leave a baseless and falsified response to justify her rudeness and unprofessional behavior. Nothing says "professional" like blaming your own paying customer when you get called out. Instead of fixing the problem, I fully expect Donna to deflect, and made excuses. These photos of our sweet little guy were taken the day after his grooming after the small mats were trimmed and as everyone can see, he doesn't look "stupid" or like "Swiss Cheese" and didn't need to be shaved like the owner preferred. It is our contention the Donna was rudely pushing the lazier route of shaving him to save her extra work and time. Additionally, just as I expected, I received a nasty text message from Donna in which she vowed notify other groomers in town to blackball us as customers and she falsified the majority of her response to my review. This is one really nasty vindictive business owner.

    Shannon makes our pup so handsome! She's friendly, gentle & takes great care of my pup. She gets…read morehim in & out quickly also, so he's not there all day. Usually about 1 1/2 hours.

    PetSmart

    PetSmart

    (52 reviews)

    I called PetSmart because I was interested in getting a rabbit and didn't want to drive across town…read morejust to ask if the store even sold them. The phone experience was honestly terrible from the start. The employee who answered didn't introduce themselves or even greet me properly. They pretty much just answered the phone with "PetSmart" and that was it. I asked if the store sold rabbits, and the woman on the phone sounded annoyed and simply said "no." I then asked if she had any recommendations on where I could go instead, and instead of being helpful, the conversation basically ended there. I said "okay, thanks," and she hung up immediately. I understand stores may not carry certain animals, but basic customer service and phone etiquette go a long way. If answering simple questions from customers is that irritating, maybe don't put that person on the phones.

    I'm not usually one for big chain stores, but we were looking for something specific for Lucy to…read morewear to a Mardi Gras event on Sunday. We didn't find anything for her to wear, but we did find lots of huge discounts on popular items. She got a new squeak toy for $1.97 and impulse bought a no-pull harness for Bruno that was discounted from $37 to $10. A steal. Love the convenience of getting Kitty's medicated food through Banfield Hospital at any PetSmart location in the country. They also have a wonderful rewards system. There is a kind associate with short hair who has worked the register the last 3 times we have been in. We love coming here! 02-14-2025

    Steadman Veterinary Hospital

    Steadman Veterinary Hospital

    (12 reviews)

    Dr. Steadman is very good and compassionate. He is on Davis Hwy across from Bailey's (veggies &…read moreflowers, Chrismas trees, etc.). His staff is friendly and helpful.

    I walked in with my best friend of 11 years last October and walked out with a dying dog, no better…read moreoff nor his suffering lessened. My family had been seeing this vet for thirty years, give or take, but on this day it wasn't Doc Steadman - it was another doctor. Moore? Morris? I don't remember and I don't care. This doctor watched my wonderful dog collapsing, struggling to breathe, being unable to walk and had the audacity to tell me it was BONE SPURS. I brought up these issues again and again and again, while my dog was collapsing in front of him. Nothing. I had even CALLED AHEAD to make sure THEY were the ones who could help us - they told us to bring him in - but still Nothing. I could have brought my boy to another vet had they told us they didn't have time, or that this doctor simply didn't feel like dealing with it. He insisted it was "old age and bone spurs" no matter what I said, and I completely lost the opportunity to ease my dog's suffering. I'd have been completely on board with euthanasia if that were even an option with this man, just to ease my boy's asphyxia and pain. He was denied the most basic care and the trauma of him suffocating to death in my lap will always be there. Thanks for all you've done Steadman, but I will never be back as long as the other doctor is there.

    Roni's Mobile Grooming - groomer - Updated June 2026

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