We are new customers with a 2.5 yr old female Great Dane. She is a big, loveable, goofball, like most of her breed, but she absolutely, PAWSITIVELY (pardon the pun) will NOT allow her nails to be trimmed. We've tried multiple groomers and 2 veterinarians. She's not aggressive...she just turns into a giant bucking bronco as soon as the clippers come out...even though we've never actually been able to actually clip her nails! It's like other dogs told her what they were at the dog park or something. Anyhoo, the wonderful groomers (ALL of them, it sounds like!) were able to WWE her onto the floor and successfully completed a full trim of all of her nails. So I'd like to extend a Great Dane sized THANK YOU to the staff of Shampoochies for helping us avoid a potentially dangerous anesthesia-requiring veterinarian trim!! We'll see you again soon! read more

would have given a zero star rating if I could. I trusted the shop and the groomers, used them back when they were on creighton rd, down from the Walmart and after the move, but will never use them again. Do not trust them with my pets. read more

They are amazing! We took our Ragdoll cat for grooming, he was matted and he is grumpy! They took care of him and he looks amazing!

My poor girl needed a haircut pretty bad. So, I tried to do a little snip snip here, and a snip snip there, just to help her out. (Which of course MADE IT WORSE! LOL!!) To fix the "help" that I had given Charlie...... I took her to Shampoochies, off of Langley, my favorite groomers. All the ladies over there are WILDLY talented, so it's the only place I take my babies, and the BEST place to take yours, if im being honest about it. Today, Charlie's groomer was Emma. She did a Super Fantastic job on my Charlie's haircut. Emma is top notch! She listened to me, looked at a picture I found online, as a guideline, and worked her magic! My Charlie girl is even more beautiful than she was before!! A big SHOUT OUT & THANK YOU to EMMA and ALL the other groomers @ Shampoochies, for ALWAYS doing a WONDERFUL JOB! read more

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Not once but twice this groomer has kept my anxious 15 pound dog 7 hours for a routine grooming. They have been able to finish him in 3-4 hours when they want but when I asked about this after the first 7 hour session, I was told I would have to pay extra. There are usually many groomers standing around chatting at this place and I feel it is unacceptable and bordering on abusive when my anxious dog is being kept in a cage til they remember they need to get him done. I will never take my dog back there. read more

My dog was first groomed at Shampoochies in 2023, and the quality of services were excellent. Given this prior experience, I expected the same level of care. Unfortunately, the recent grooming was subpar. Additionally, my complaint about the services was poorly handled. This shop had a good reputation, but their services now are absolutely horrendous. Overall, the entire encounter was disappointing, customer service was appalling and the entire grooming service was a waste of time. I strongly recommend you take your canine somewhere else. It seems they have so much business, the services offered no longer require quality, good customer service and exceptional grooming. I will not be taking my canines back. read more

I've been looking for a good groomer for a while now and stumbled upon Shampoochies on Yelp. I'm so glad that I took a chance on this place. This is the second time that I've taken my Pomeranian, Coco, here and they do such a great job!! Every time I pick her up, she's so happy (as you can see at the picture below). I was extremely pleased with her recent haircut. The groomer, Ivonna, was so friendly and her work is awesome! After showing her examples of the haircut I wanted for Coco, she nailed it!!! The first time I took her here, she also had the Teddy bear cut but it was a little shorter than I wanted it. Regardless, they do a fantastic job washing, grooming, and clipping the nails. They always make sure that your dog is comfortable and happy. Also, they put bows on your pup if you like them to! As soon as you walk in the doors, you are greeted by friendly faces and smiles. They have a super sweet cat that likes to chill on the counter and purrs when you pet him.They also sell dog treats and collars here. Very cute atmosphere all around and also super clean. One of my biggest concerns about groomers is cleanliness and here, I have nothing to worry about. read more

Shampoochies - Haircut by Ivonna!! - Pet Groomers Near Me - Pensacola, Florida

Had my large breed dog come in there today and was surprised to say the least on how they handle dog clipping services. They forcefully pinned my dog down on the ground and put a muzzle on him, with him being the sweetest boy not even showing any signs of aggression. Terrible service and terrible place would not recommend this place to anyone. I would give zero stars if possible. read more

Barbara and staff are always friendly. No extra cost just down right professionals. read more

Shampoochies - For over a year now! - Pet Groomers Near Me - Pensacola, Florida

Absolute ridiculous service and prices. Tell them one thing and they will do something else. $120 to wash and brush 2 puppies under 20 lb and still had to get mattes out when I got home. The last few times have been sub par but this put the icing on the cake. Won't go back nor will I recommend this place any longer. read more

Excellent service! Took my over hundred pound husky in to have him bathed and deshedded. Not an easy process. They were even able to get his nails clipped which nobody usually can accomplish. Definitely recommend. read more

I was reading some reviews before deciding what to write on mine, seriously I would have given a zero if it had been an option. My elderly dad brought his schnauzer in for a hair cut, he got the dog back and he was a wreck, he was burned sooooooooo badly and cut in more than one area. I understand he was matted and had the rude, ignorant, abrasive manager given a chance instead of accusing him of abusing his dog which was DISGUSTING, she would have known he had a bad fall and had been in the hospital for a while with a brain bleed and serious injuries from a fall. I decided to call a friend who takes his dogs there, he too said the quality had declined badly and they would no longer bring there dogs there after I showed him pictures of my dads beloved boys. On top of all this, when I walked in I seen a white dog apparently KNOCKED out with this contraption all around his head, can you say cruelty??? I would not recommend this place to an ANT! read more

Love that they do walk-in nail trims. They do a great job with my cats. So thankful they are just around the corner from where I live but frankly I would trek here if needed as cat groomers are few and far between it seems. read more

Very dissatisfied, my 2 Maltese were cut down without my permission, no they were not to matted to cut out a few mats. The main problem is that one developed a cough after being lead around by a young girl pulling on her collar with the leash. My Maltese never recovered and had a horrible cough,Vet saying it was collapsed trachea. She died a few months later. Also, they have a large Doberman running around freely and a Cat crawling all over the desk area. I have allergy free dogs because of allergies. Little Dogs are afraid of larger dogs ( at least mine) I also have had Giant Show Dogs and love all Dogs but this not a very professional way to do business. I'll never recommend or return. read more

Let me just start with OUTSTANDING! Why 5 stars because we have a big family of boys! First we have 3 Black Labs and I'm very particular on their grooming. For example do not trim nails, do not clear ears, do not brush teeth, do not squeeze glands...however deshed them all...the whole deshed process from wash (shampoo & condition), blow dry them, and deshed their pants (their pants were terrible). Our Japanese Siberian Husky whew he was shedding his winter coat and again total deshed package was needed, asked to trim up his pants area because it was too long, and a nail trim but do not brush his teeth, clean ears, and squeeze glands. We are completely pleased with all 4 boys. They look so dang beautiful yes I said beautiful! Soft, and gorgeous our Husky is half a dog now and looks either like Togo or Balto! Geez our 3 Labs look like Bagheera, sleek black panthers! So am I pleased...you better believe it! Our boys look beautiful and the price for 4 wasn't as bad as I thought it would have been. They will be back for another beauty day! Also this place is extremely busy, but I didn't feel rushed. We showed our vaccine records and they took the extra time with us. Then took notes on what and what I didn't want. And they listened. We recommend Shampoochies for Black Labs and Huskies because our boys look like they are apart of American Kennel Club!!! That good! read more

Always have great experiences! I take my dog Penny every so often for nail trimming, a bath, and deshedding and love how well she smells afterwards! read more

DO NOT SEND YOUR DOGS HERE. Today was our last visit at this awful location. We have been customers here for 3+ years but have seen steady declines in customer service. We sent our dogs Saturday to be boarded. We wanted to send them Sunday but they are not open to receive dogs on Sundays. Makes you wonder if they go visit, let them out, feed, water, and care for them that day, too. On Saturday, we dropped our dogs off for boarding and baths on Monday. Our dogs are always on leashes when we drop them off. One of our dogs, a Yorkie, got off his leash when he was in the lobby. Instead of helping grab the dog, the lady at the front was slowly filling out a form despite our requests for help as we still had four other dogs on leashes. After a few minutes, someone finally came around to grab the dogs. At pickup, we were told that our dogs are "hectic" and "a lot of work". Never in the three years that we have been here have we received negative comments. When we called and made appointments people would say the love our gang and they were good pups. A while back when Candice started working the front desk, these types of comments and the overall customer service experience decline. Candice would often have difficulty remembering simple instructions like who got what cut or what food and how much went to which dog. We had concerns about how well our dogs were being taken care of, especially with the hefty price tag. Fast forward to today...When we picked them up, our Great Pyrenees had his leash just tied around his neck and his collar in the bag with the food and toys we had sent. Candice informed me that he did not come in with a leash on and then added "they are always loose when they come in here." The Yorkie slipped off one time, but now it was a continuous issue. When picking them up, we got lectured and scolded. I told them that this was absolutely ridiculous and expressed my concerns with how well our dogs were being treated when they were boarded there. Candice decided to go on and tell me that we were going to be "let go anyway" because our dogs "tear up the hotel rooms when they stay." Never have we been told there is a problem and if there was an issue with the room. If it is true, this leads me to believe the dogs are not getting enough outside time or cared for. Then, Candice explains to me that we have five dogs which is a lot of work and "we don't tip well." Let's break that down. We have 5 dogs. This is a dog groomer. If that is too many, it highlights that they are incapable of caring for the many dogs that are there at any given time. The "lot of work" for this trip was a bath. Not grooming for all of them but baths. Four of the dogs are under 15 pounds. This comment highlights their inability to provide excellent service for each dog if four lap dogs and one big dog are too much work. Then, we don't tip. We often have to go out of town for work or visiting family. When we do, we (used to) board with Shampoochies. When we would come back after a week or several days, would get bills for over $1,000 frequently. To say we have spent tens of thousands of dollars over three years would be an understatement. Never have we been told they were "hectic" or "a lot of work" or destroying rooms or anything but they were delightful. The comment "you don't tip" highlights that this is a place that puts profits over puppies and if you don't give what they think they are owed, who knows how your dog will be treated. Finally, I looked in the bags of our stuff, found my dog's missing collar. The one they claimed was never brought in and that they were loose. Needless to say, we can spend thousands at a place that will take care of our fur babies and doesn't have airheads like Candice. Barbara (owner), best of luck with your business (which, when I commented on its decline Candice informed me "it's not my business" to which I replied I could tell because hopefully whoever runs it would actually care a little more.) Please do yourself and your pets a favor, go somewhere else. read more

They did my cat and dog! They don't accept credit cards though which kinda sucked but besides that great place!

I cannot say enough positive things about Shampoochies!!! Lisa has groomed my precious Coton du' Tulear for years and we both love her dearly. Addie Grace will actually leave me and run to Lisa when she sees her, (very unusual for her to do such a thing). Barbara, the owner, takes such pride and joy in providing her customers with only the best groomers. Not only are they over qualified with appropriate credentials, but they truly love what they do and it shows with each visit monthly visit to Shampoochies!!! You will always see them loving the pets they are grooming. It simply doesn't get any better than that. read more

These ladies are the best! They take great care of my babies. When I pick them up they look and smell amazing! My min pin has black nails and they cut them just right. They are reasonably priced and highly skilled. I love seeing the work they do. This place does it all from the very basics to poodle Mohawks! You can tell they put love In each cut. Cash or check only because who would want to give 2-3% of their sales away...talented and smart read more

Shampoochies - Daisy's first hair cut! - Pet Groomers Near Me - Pensacola, Florida

We have two Doodles that have been groomed here for more than six years AND we board them here too. We are always happy with our service!!!!

Let me just start with OUTSTANDING! Why 5 stars because we have a big family of boys! First we have 3 Black Labs and I'm very particular on their grooming. For example do not trim nails, do not clear ears, do not brush teeth, do not squeeze glands...however deshed them all...the whole deshed process from wash (shampoo & condition), blow dry them, and deshed their pants (their pants were terrible). Our Japanese Siberian Husky whew he was shedding his winter coat and again total deshed package was needed, asked to trim up his pants area because it was too long, and a nail trim but do not brush his teeth, clean ears, and squeeze glands. We are completely pleased with all 4 boys. They look so dang beautiful yes I said beautiful! Soft, and gorgeous our Husky is half a dog now and looks either like Togo or Balto! Geez our 3 Labs look like Bagheera, sleek black panthers! So am I pleased...you better believe it! Our boys look beautiful and the price for 4 wasn't as bad as I thought it would have been. They will be back for another beauty day! Also this place is extremely busy, but I didn't feel rushed. We showed our vaccine records and they took the extra time with us. Then took notes on what and what I didn't want. And they listened. We recommend Shampoochies for Black Labs and Huskies because our boys look like they are apart of American Kennel Club!!! That good! read more

Bath and a cut down for summer, huge shaved gap to the bear of her skin under her neck. Charged me full price, and they never said anything too me!! Shame read more

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I been taking my fur baby to shampoochies fir 2 yrs but friday 24th 2019 I dropped him off like always an when I picked him the workers started explaining how they was doing g his ears an they got red so the stopped I looked an yes they were red so I kept a eye on him an the next day I smelled him his ear smelled awful to him the vet ,an the vet was shocked on what she saw ,scenic vet told if I hadn't brought my baby in when I that the infection in his ear was so bad that he would have had to have surgery,I trusted this place his could they be allowed to have the doors open ,that's animal cruelty, the had to sedate my dog just to clean him up had to give shots,pain meds ,antibiotics, ear drops,an traquilers,that was $140 plus I gotta take him back in 5 days .so I wanted to let them know what the did the owner called the police on me ,they refused to look at the vet bill ,refused to be accountable for what happened ,so please be careful where u drop u babies off,I will be taking this to court like the police suggested I do. read more

Shampoochies - Pet Groomers Near Me - Pensacola, Florida

I will never have to worry about taking my poodle anywhere else again! He got his first cut (typical training cut) On a Friday, was there around 5 hours, and they did an amazing job! Was so impressed!! They seem to really love the animals, not just put them in a kennel until it's their turn... got there to pick him up and he was just wandering around with two other poodles looking happy as can be and with a great new cut. Also the price was really great, can't beat this place. 10/10! read more

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I took my little baby here after being recommended by my friends who own his siblings . They took me in last minute I showed them a picture and he couldn't have turned out more handsome and perfect . I can't stop showing him off !! They didn't push the lion cut on me and respected my Wish for the cute little cloud he is . read more

DO NOT TAKE YOUR DOGS HERE! MY DOGS WERE INJURED. I wish I could give this place a lower rating. We took our dogs here for the standard bath and nail trimming. On the ride home our dogs acted extremely weird but we brushed it off as them being in a new place. When they got inside they drank 2 bowls of water immediately, leading me to believe they did not receive water at all during the 7 hours they were there. Also, we dropped them off at 10 AM and never got a call to pick them up so we went just before they closed. Our dogs were acting strange, instead of their usual energetic selvs they were laying around and not walking much. Upon further inspection we found that one of our dogs had multiple injured nails, one was crunched and two were split all the way up. When we picked them up there were a lot of dogs there leading us to believe they rushed, aside from the injuries, most grooming places use a Drimmel to smooth the nails and cut them shorter without applying pressure to the nerve and cracking or crunching like happened here. Additionally there was a cut on my dogs nose, there was no altercation mentioned when we picked them up, weather it was another dog or a person who caused it, it would have been nice to be notified so I could give the area the attention it needs. Long story short, I will not be taking my dogs here ever again and I am contemplating asking for a refund. Completely unprofessional, rushed and careless. read more

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Awesome grooming salon! I have a Boykin Spaniel- 6years old- and she loved the lady who cut her! She looks great- and at a great price! Highly recommend! read more

Very unprofessional and unorganized. I attempted to bring my dog in that I adopted from the Hotel for Dogs and Cats that had been groomed at Shampoochies less than 2 months prior. The manager stated that my dog did not have the proper shots, when she obviously had since she was just groomed at their facilities. Rather than admitting that they made a mistake and failed to keep any record of the dogs from the hotel, she refused to groom my dog. So, I went back home to get the records from the hotel and called back to make sure what I had would suffice. The manager was not available, but the person who answered the phone took my number to have her call me back. I never received a call back. I suggest you take your business elsewhere. read more

Hey everybody if you need Doggie Grooming this is the place to go ! Barbara , Lisa and the staff are fantastic....always a smile when you walk thru the front door....Very Clean and comfortable. I highly recomend it !! read more

Awful customer service. Didn't even seem like they enjoyed dogs. Not impressed. Will not be giving them my business.

When a family emergency forced me to travel on short notice, Shampoochies was able to board my pack. Without this service, I would have never been able to have made the trip. My trip was grueling and emotionally draining, but Sparky, Lucy, and little Beau-Beau had a relaxing stay in the Safari room! These folks are so wonderful and skilled with grooming, there was no surprise to learn they are outstanding with boarding services! If you have need of boarding services for dogs, call and ask to tour the suites that Shampoochies offers. I am so happy to endorse the services offered and the professional staff who dispatche them! read more

Absolutely the best groomers in town. Our dogs always enjoy their time there. They come home happy and clean. The staff is so helpful and sweet. Highly recommend them for all your grooming needs! read more

Shampoochies is amazing. Our two standard poodles went there every 4-6 weeks when we lived in Pensacola and they loved it. The staff is extremely helpful and friendly and treats the animals with love and care. They make sure they know exactly what cut you want. Our poodles always got so excited when we pulled up and walked in the door. They ALWAYS came back to us looking immaculate and flawless and better than what we imagined. I highly recommend using Shampoochies. read more

So I bring in my 5 pound poodle for his 12:00 grooming appointment. They tell me he will be ready at 5:00. I'm surprised, 5 hours for a 5 pound poodle seems odd. But I leave and return at 5:00. I'm told he is not ready, be another 30 minutes. I'm amazed. I ask how does it take 5 and one half hours to groom a 5 pound poodle? Rather than agree that might be excessive, they begin to rationalize why it takes that long and that's just they way it is. To say their explanation was silly does not do it justice. And their zeal and belief in their explanation eliminated any credibility any of these folks had. Would anyone wait 5 and one half hours to have their hair done? Would anyone wait 5 and one half hours to see a dentist or doctor? But 5 and one half hours to groom a 5 pound dog is ok. Needles to say, I won't be back. read more

This groomer did what I wanted my first visit when I brought in my cat, but not when I bought my dog. When I brought my dog in for grooming and I pointed out he had a few mats, all three groomers started to kind of focus on me, using words like "Torture and Cruel" when referring to combing out mats. I told them, I bathed and brushed him out twice last week because we live in a new subdivision with construction, so he is getting dirty and wet daily. I told them... don't bathe him, it makes it worse, just clean him up a little. I asked for just a sanitary, avoid the mats and I will comb them out at home. He is active, runs two miles every day. I even brought a mat brush and brushed him right in front of the owner to show her what I do normally. I called for the appointment in advance and asked about pricing. But when I got there and started having this conversation, I asked about the pricing again, which was now $10 more than what they quoted me over the phone for a sanitary. Remember, I told them to not touch the mats. One of the groomers used the word "Torture" again. I left and took him to Bonnie's Pet Grooming in Pace/ Milton area near my home for the first time. She was off that day, but she came in after I told her what happened at Shampoochies. Never met this woman but she did what I asked. She brushed my dog out, no bath and she did the sanitary. I dropped him off at 9:30, then picked him up at 11:30, he looked beautiful. I am grateful to her and very tired of other groomers that put this kind of pressure on dog owners. The reality is, it is easy and fast to shave. They can get more dogs in and out faster. Don't fall for this. While some dogs' matting may be so bad they have no other choice, I have more than once ran into groomers who try to convince you that shaving is the only way to go and they shame you with words like Torture and Cruel. Just move on to the next groomer. Dogs need to live active lifestyles like people, they don't need bows and perfume, sometimes just a little maintenance so they can get back to their active lifestyles. My dog is a Havaneese, their thin coat protects them from the sun. You are not supposed to shave them down for this reason. read more

We moved to the area about a year ago and kept looking for great reviews in a groomer. I found Shampoochies and gave it a shot. We couldn't be more pleased!!!!Our MacKenzie has a LOT of hair and she looks fantastic each and every time. And they are so pleasant. Thank you Shampoochies!!! We love our animals and truly appreciate it that they are treated well when we aren't with them. Great job!!!! read more

Shampoochies is such a blessing. All I have to say to Gibson and Mandolin is want to go to Shampooches and they are dancing around ready to go. They love this place and it is very apparent the everyone at Shampoochies loves their jobs and our fur babies. They are wonderful. Thank you Shampoochies, the Slay's love you all!!! read more

They do an awesome job!! It's a little pricey but your fur baby will be looking ready for the red carpet when you pick them up!!