we are very pleased the work that Roof Pro Plus did. Work crews were professional, courteous and efficient. Roof Pro Plus was outstanding from start to finish. Highly recommended for excellent service, prices and quality of work. Mehrnaz read more

The work was quick and neat. The workers were polite and did their best to not be in the way. They cleaned up thoroughly after they were done. It's been a year since the new roof was installed and there has not been any problems. read more

I wanted to take a moment to express how happy my wife and I are with the job the entire project. No surprises and the job was done on time and on budget. I would highly recommend this company and their staff! read more

I had my roof recently installed by Roof Pro. I can say that this company was professional, corteous, knowledgeable and kept me informed from the get go. The sales representative, office staff and installers are the best. What they offered in quality and warranties, did not compare at all to the other two company quotes I received. Would I recommend them...big time. Two of my relatives are getting their roofs done by Roof Pro next month on my recommendations. Grace L. read more

I have a rather disappointing story for Roof Pro Plus. This company installed my roof prior to me purchasing this cottage. I needed new skylights (old ones were leaking) and called them up. They arrived rather quickly and were very friendly, both the lady on the phone and the man who came to give me the quote. I decided to move ahead with the purchase and sent in the deposit. There were a few communication issues at the start regarding payment and start date, but to be honest, some of those could have been mine. The install day came and ended and I called to see how it went (again, this is at my cottage) and was informed it didn't happen and would happen the next day. No big deal. Ok, install happened on a Friday and I went to see that night. Well, nothing happened the way I had expected or wanted. The installed skylights look terrible. Now, after discussing this with the company, I seem to have gotten what i paid for. I should have dug into this more and the company should have explained more. Also, the installers left broken glass all over my lawn and used my brand new cedar table (which I built the previous weekend) as a work table and scratched it all up. I had to re-sand it and touch it all out. They also used my ladder and didn't put it away. Just careless attitudes it seems. Long story.. but I called to discuss this and was promised a call back the next day. No call and three weeks later I send an email to see what is happening. I get a response right away saying someone did call me, but there was no answer, so I was then forgotten about.. It's not over yet, but I really felt the need to post this. I created a profile on this site today, just to show my displeasure at the entire experience. Perhaps they will make things right. They do seem like nice people and maybe this isn't typical. Continued - June 21 - I was contacted last week and was promised a visit to my home at 10am on this past Sunday. It was father's day, but since they offered that date and time I accepted - I want to have this resolved. No show and no call.. I simply can't believe it... I will follow up with more when the time comes. Well, the owner (I believe) arrived and brought the main installer with him. We agreed on a fix of the flashing and he apologized again. He said he didn't leave messages because he has a large crew and messages annoy him - or something along those lines. Not the best answer to a customer though. He also asked me that when the repairs were done if I would remove this rating. I said I would think about. He also gave me good advice on cleaning up the inside to make it look good. Installer arrives a couple days later as agreed. He is a nice guy. He explains he has hurt his foot and can't wear his safety shoes. I agreed to let him on my roof so I could get this over with. He wore flip flops. I shouldn't have allowed this. He also had his pants so low my little daughter kept looking up and laughing at his "butt crack." Just unprofessional all around. I am arranging now to pay everything in full - full. And I will not remove this review. Just too upset at the whole thing. Most likely a good company with the reviews I see here, but just too many problems for me to ever recommend this type of company. I guess when everything goes right it's great. They just can't recover when things go wrong. Which I believe is very important. And to be fair, the repair made the skylight look much better. read more

I don't know how this business can afford to be so incompetent in this economy!! They can't even manage to keep a scheduled booking for an estimate let alone do the work. I made an appointment with them at 11am for a roof repair estimate... 12pm rolls around, still waiting, no phone call, so I call the Rep that is supposed to come out to do the estimate who tells me that he's "running just a little behind" and should be there in 30 minutes... 2:30pm rolls around and still no sign of this guy so I call the head office directly to see what the hec is going on only to be assured that someone would be there in 20 minutes... long story short, I was held off several times for an entire day, on the last phone call I was guaranteed that someone (now a different Rep!) would come by before the end of the day... ONLY TO BE COMPLETELY STOOD UP IN THE END. No one ever showed or called. It completely ruined my day; I had other appointments and things to do that I deferred to wait on these losers. You would think that a company that is trying to run a professional business would have a little respect for the schedules of others let alone the reputation of their own company. If you can't keep an appointment, RESCHEDULE it. Clearly this is reflective of the type of service they provide which is why they won't be repairing my roof!!! read more