I contacted RUS Roofing after I got an absurdly high estimate from another local company for gutter…read morework we needed done on our home. The owner, Alex, came out very quickly to our house to give us an estimate. He came in at less than a third of the other company and proposed pretty much the same work to be done. From start to finish, Alex was wonderful to deal with - highly responsive, explained things fully, and got us on his schedule even sooner than he promised. Work was done and cleaned up in less than a day. Alex arrived with his employee to get them situated and was back later in the day to make sure we were pleased with the job and that the debris had been cleared out. We were very pleased with the quality of work, and Alex and his team are lovely people to boot. We would hire them again in a heartbeat.

Great response and quick repair to my service request . The repair fixed my roof leak. I Recommend…read morethis business.

We were missing a a number of shingles and heard Coldstream Exteriors provided quality service and…read moreworkmanship as well as working well with insurance companies. After talking to a few companies, we went with Coldstream for the estimate and ultimately the job. Insurance covered a few slopes, but not a full replacement, however we had them do a full replacement to get it done now and not worry about it again. Coldstream was in constant communication with us and the insurance company to try and get us the best value for what was being covered. After the job was completed their crew did an amazing job cleaning up, it was like they were never here! No flat tires for this neighborhood!

Good communication from the project manager prior to and during the project. A hardworking team and…read morebeautiful results.

Highly recommend working with At Your Service Roofing for your next roofing and gutter project in…read moreNortheast Ohio. It has been an easy and professional process dealing with this company from start to finish. From Justin's thorough roof inspection including photos and descriptions, his explantion of the different products and pricing options, and receipt of a very fair and reasonable quote to Dave's on the job supervision and efforts, we couldn't be happier. Dave kept us fully informed throughout the install as the removal of the 2 layers of old roofing on this 1904 century home resulted in some not too surprising extra expenses. The crew showed up on time, worked non stop until nightfall and showed up first thing the next morning to finish and leave us with a nail free yard ( okay, we found 2 lol!). We were so impressed by the care the entire team put into this roofing project from start to finish. Quick response to my texts/ emails/ phone calls throughout. Even when the gutters needed to be adjusted for proper drainage the issue was resolved quickly and to everyone's satisfaction. I finally met a contractor who cares as much as I do! Their level of professionalism, product quality and warranty is a rarity. Thank you At Your Service Roofing for the great job in Lakewood Ohio! I wish you the very best on expansion into NE Ohio. The accolades are well deserved!

We recently had a full roof replacement done by At Your Service. From start to finish they were a…read moreprofessional team who arrived on time and got the job finished quickly, but with a high quality result. We worked with John through most of the process and he made it easy to pair the project with our insurance company (we had storm damage). We are pleased with the result and would recommend them highly. Chuck came out the day after the project to double check the work, and make sure any debris was totally cleared. I appreciate their attention to detail, and that they communicated with us every step of the way.

My parents hired this company for a full roof replacement, and they exceeded our expectations every…read morestep of the way. The team was efficient, professional, and the finished roof looks incredible. They kept the site clean and finished on time. Highly recommend for any major roofing project.

We cannot say enough good things about SWORD. They did fast, high quality work, helped us with our…read moreinsurance company saving us a lot of time and grief. They were able to come out and give us an estimate immediately after the storm damage was done. They left our yard around our house, cleaner than when they got here. The office staff was also very professional, kind and helpful. My husband is a home inspector and knows high quality when he sees it. We will never use another roofing contractor. We will continue to recommend them to anyone who asks. We are so happy with our new roof!

When the time comes to replace your home's roof you have a lot of questions that you don't know the…read moreanswers to. I saw a Klaus crew working in my neighborhood so I reached out to the Project Manager who then contacted the company's Inspector, Josh. When Josh came to inspection our roof and to provide an estimate of what our 40 year old home needed, the report was very detailed about what we needed to have done. The inspection revealed some small problems which we will be addressing with the replacement work but we had NO idea the problems existed! Josh make a thorough inspection of not only the roof but the attic area above the house and garage. (This was not a drive by inspection). The Estimate provided by Josh was very detailed and itemized for the Roof and Gutter work our home needed. Everything was listed and the price was very competitive. Looking forward to the installation.

We had our roof installed in 2020 by this company. They came at once because we had leakage from…read moreour chimney, it's doing it again. They did return my call this morning to advise me there's nothing they could do. They do not have an office that serves us. She suggested calling a local roof company to come inspect it. Are you kidding me? 50 year warranty, huh? Standby your warranty, and products, just because you don't have a local office doesn't mean it cannot be inspected or fixed.They should have a contract with someone.

We had 80 mph wind storm this Feb in 2023. I had shingles blow off, and my shingles had been…read morediscontinued, so I could not find my matches, until I called and talked with Gary. HE TOLD ME WHERE TO GET THEM AND SENT SOMEONE OUT TO INSTALL!!! This was amazing and fast service, wild highly recommended!! ED fixed everything we needed with 24 hours of the phone call. Ty ty Molly Stephen's WILLIAMSBURG OHIO

Gary has been great! He has been very honest with what we needed done and what we didn't, and we…read morehave been very pleased with the results and the work done. Gary is open with communication, clear in answering questions and very friendly. Our family highly recommends this company.

If you want good communication and follow-through from a roofer, these are your people. I had a…read morenew roof and gutter install due to wind/tree damage. It looks fantastic. Good work and professional attention to detail. Dario has been the one in charge of the work and also been diligent to communicate with the insurance company --and then to me-- as things have come up throughout the process. Very experienced when it comes to these things.

Quick response, professional and friendly representative and quick turnaround time on a full roof…read morereplacement.

My family member is living a nightmare because of Quincey Barrett. They paid $25,000 to have the…read moredoors in their entire home replaced. Instead of finishing the job, Quincey Barrett ripped out the old doors, left the home in shambles, and vanished with the money. The house is now in a far worse state than when it started--it is unsecured, unfinished, and $25,000 has been stolen. This is not a "bad contractor" experience; this is professional fraud and property abandonment. URGENT CALL TO ACTION: If you have also been a victim of Quincey Barrett, do not wait. Go to your local police station and file a report for construction fraud and theft by deception. We are working with the authorities to ensure there is a paper trail for this criminal behavior. You should also report them to the State Licensing Board immediately. Save your family the trauma and the money--stay as far away from Quincey Barrett as possible.

NOTE: ALL OF THE FOLLOWING IS DOCUMENTED through text…read moremessages, phone calls, photographs, home inspections, signed contracts, and additional records. Recent reviews accurately reflect the fraudulent conduct of CPR. The company, owned and operated by Quincy Barrett (CEO) and Brandy Barrett (CFO), misrepresents services and caused us and other clients to lose thousands of dollars. CPR engages in repeated deception, creating a pattern of inconsistent and false statements. Communication is routinely delayed or nonexistent. Quincy Barrett goes silent for days and weeks at a time when updates are requested regarding the contracted project. Signed contracts are breached, and "lifetime warranties" become void when Quincy Barrett fails to meet contractual obligations. Quincy leaves before projects are completed or even begun. The project that was said would take two weeks to be completed did not even begin until 5 months later. The funniest yet is that the project remains unfinished one year and one day after the contract was signed on 12/12/24. CPR provides proof of current insurance coverage and then knowingly cancels the policy prior to the start of the project. When asked about insurance coverage for multiple property damages and a homeowner's bodily injury caused by materials left in the yard, CPR provided evasive responses and no resolution. The homeowner is instructed to cover the damages out of pocket with the promise of reimbursement, RIGHT... Documented damages include the central AC unit, windows and screens, security cameras, all landscape lighting, and most of the landscaping. Quincy Barrett pressures homeowners to authorize loan disbursements using false statements. When contacted by the loan company, he falsely stated that only one piece of siding remained to be installed for completion. CPR abandons a gutter, roofing, and siding project in an unfinished and unsafe condition, compromising the integrity of the home. The most documented deficiencies include gutters installed incorrectly, large sections of siding not installed, siding was installed on half of the porch ceiling instead of soffit, missing water barriers on exposed areas, no insulation in open sections of the home, an unfinished roof, multiple electrical outlets left exposed to the elements, and open gaps in the siding that have allowed vermin enter a previously sealed home now. Due to Quincy Barrett's failure to properly oversee the project in his role as project manager, custom window framing was not installed and may not have even been ordered. Security camera footage showed Quincy Barrett personally managing approximately one hour of the exterior project, which consisted primarily of walking the property and unloading supplies. A refund for the nonexistent custom window framing was eventually issued. However, CPR initially failed to provide the refund due to insufficient funds from the company account. Quincy Barrett claims the account was impacted by fraud. The refund was ultimately issued only after a cashier's check was demanded. Following the submission of the first review, and only review until today, 12/13/25, a 2:00 AM text message was received containing a screenshot of the review and a threatening message. The nature of the threat, whether physical or legal, is unclear. A request for clarification received no response. Responses provided by CPR now will consistently satisfy their claims, regardless of factual documentation. The conduct of Quincy and Brandy Barrett demonstrates a pattern of misrepresentation, nonperformance, and intimidation.