Incredible and efficient buying experience. No tricks and fair pricing. They made sure I got the…read moreEXACT car I was looking for. Carlo Juliano was an absolute gem of a salesman who made sure I was set up in my car despite my being late to our pickup appointment. Will be buying my next car from Carlo Juliano

I have owned 4 Volvo cars in the past 35 years. I wanted share with everyone my personal…read moreexperience with the Volvo Danbury, CT dealership. Hands down the worst service department in the world. Rude and very unprofessional. Stay away from this dealership!!!

Only ever dealt with Sam, have purchased two vehicles from him now. My daughters car in 2019 and my…read moretruck just a few weeks ago. Both experiences were smooth and easy. Have bought a lot of cars in my day, and know enough about them to instantly detect the typical car sales guy tactics... Sam is the exact opposite of that stereotype. Both my truck (F150) and my daughters car (Rav4) were honestly represented and clean!! He treated us with respect and was patient with my daughter as she decided on her first car. I can say would definitely buy from Like New again.

A good business built on honesty and integrity. Fair prices without any sales pressure or…read moregimmicks. Sam clearly takes pride in his work and takes care of his customers. I don't often write reviews but my experience with Sam and Like New Auto Sales warrants it. I would strongly recommend Like New Auto Sales to anyone looking to buy a used car. Working with Sam has been fantastic both around my initial purchase and an unexpected follow-up. I've purchased several used cars in the past - typically just off of a lease - and working with Sam has easily been the best experience I've had. Read on if you want the full story! My initial purchase: Had a vehicle in mind that was listed online, but had sold the night before. Described to Sam what I was looking for and he gave me some other options that he had on the lot. Answered any questions that I had and largely let me look around. One vehicle was a recent acquisition for him and he noted some repairs that would be made before being sold. Sam never once pushed me or pressured me to buy anything - a very different experience than I've ever had. He provided lots of good information and some recommendations based on what I was looking for. Ultimately I found a truck that I liked, test drove it and moved on to purchasing it. Sam looked at financing options for me but was very candid that I would likely be able to get a better interest rate through my own bank - again reinforcing that he wants to do what is best for his customers. I ended up securing financing through another source and we set a sales date a few days later - a note to all: put a deposit down if you want the vehicle! When I came back to pickup the truck Sam had run through a final check with his mechanic and replaced a few items that they felt needed to be done - not something I had requested - we're noticing a trend here about taking care of the customer. Given the age of the vehicle it was purchased "As-Is" which wasn't a concern given the condition of the truck. Unexpected Follow-up: Drove it home and 2 days later it won't start! Got it towed to a repair shop down the street (I'm about 15 miles from Like New so it wasn't the immediate thought). Local repair shop tells me it's the starter but because of the vehicle and where the starter is its going to be nearly $500 in parts and $1,000 in labor. I'm not even remotely savvy about cars and trucks but this seems insane to me. I call Sam and explain what happened, what the repair shop told me and ask for his recommendation. He is clearly aghast at the estimate they've given me and says if I can get the truck up to his shop he will take care of it. I was able to get it towed through my car insurance's roadside assistance program but if not I feel like Sam would have personally come down and tapped the starter with a hammer to get it going if nothing else was an option. He replaced the starter quickly and at his expense.

Trash. From top down. Service does anything to not fix an issue then says it's fixed and a day…read morelater check engine lights are back. Save yourself the trouble go to Pamby's

Heavy with the excuses when needed repairs fail to be addressed, that is, you repeatedly get your…read moreJeep returned unfixed. Dealership refuses to order/install parts covered by warranty (e.g. my Wrangler radio/nav screen has been blank - unusable!- for over 4 years now). Mechanics seem unqualified for any more than oil changes/brakes (e.g. my Wrangler anti-lock system / cruise control has been inoperable for over 4 years, has been in their shop over a dozen times for this wheel speed control [Hall sensor] problem). Jeep service here is atrocious, buy elsewhere.

Great place to buy a used car. Eddie and Mark Regner are class acts all the way. Purchased a used…read moreaccord there and was treated great and given a fair price. A couple weeks later the engine light popped on and Mark quickly determined it was a sensor and changed it free of charge. Very honest and reliable salesman !

Gary Helbing, Pre-Owned Sales Director, was stellar. My goal was to help an aged friend who…read morebought a used Impreza from the dealership 18 months ago. However, she can no longer drive and wanted Colonial to buy it back. Beyond doing so at a fair price, Gary handled all of the paperwork including de-registration, cancelling the license plates and providing proof of such to submit to Town Hall to get the car off the tax rolls, and correctly filling-out the title to show transfer of ownership so that all my friend needed to do was sign - and done. And on top of it all, he is a friendly, personable gentleman. I wish I could give him six stars. If Subaru is listening, find a way to bottle-up Gary and distribute him to all your other dealerships!

Brought car in for 9 o'clock appt, didn't get inspected till 11am. $17 "shop charge"? Would advice…read moreelsewhere

absolutely transformed my car, incredible. This business owner is genuine and clearly operates on…read moreactually caring for his customers unlike most nowadays, protect this man at all costs!!! thank you Noah beyond grateful

I cannot say enough about my experience with Noah and his people. Service was great and…read morecommunication was excellent. They saved me a lot compared to what the dealership told me. Do yourself a favor and try them before a dealership. I am a happy client.

Being from Litchfield county, we weren't familiar with Ingersoll. My husband had been on the…read moresearch for a lightly used truck. After several online searches he found numerous trucks that fit his requirements at Ingersoll. Once we arrived, we were amazed at their selection, 15 acres of new & used vehicles. Lisa P was assigned to us as our sales associate & she was very professional, knowledgeable and easy to work with. Their prices are extremely competitive and offer great value. The entire buying process was pleasant. We will definitely return when it's time to buy another vehicle & we've already recommended Ingersoll to friends & family.

Trying to reach or talk to anybody about the warranty I bought on my pre owned vehicle from them…read morehas been a disaster. Does anybody answer the phone at this place? I've called them 6 times. 5 different days. Nobody can help me

Took my 2026 X5 5i in for service. Service advisor suggested a loaner as it was an all day job. A…read moresmall intermittent noise took a lot longer to locate, diagnose and fix - but they kept at it. Ended up in the shop for almost two days. This is my third BMW from BMW of Ridgefield. I would highly recommend them for both Sales and Service. My service advisor Jim Delaney is just great!

Inquired about buying a 2025 Audi RS Q8 a couple days ago. Found it on line and called.. Salesman…read moregave me the history on the car and said it was on the lot for sale for a short time. I sent him photos and video of my trade in and waited for him to get back to me. I receive an email the next day that one of the general service managers bought the car in house.... What a waster of time on apparently a "not" customer oriented dealership.