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    Weeks Pre Owned Center

    3.7 (33 reviews)
    Closed 9:00 am - 6:00 pm

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    Ask the Community - Weeks Pre Owned Center

    Review Highlights - Weeks Pre Owned Center

    From The General sales manager Al to the finance manager Jerry to my knowledgeable and very kind sales man Steve on my 2019 gti rabbit.

    Mentioned in 4 reviews

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    Colonial Mazda

    Colonial Mazda

    (46 reviews)

    25+ years as a Colonial Mazda customer and nothing but great things to say. You can just tell the…read morestaff likes what they do. Picked up car # 5 today from Adam and he went above and beyond purchase expectations of our new "pre-owned" 2023 CX 5.

    Rating: 2/5 Stars…read more Frustrating Communication and Questionable Sales Practices Location: Colonial Mazda, Danbury, CT Summary: While I walked away with a vehicle, the purchasing process was incredibly disappointing due to poor communication and a lack of transparency regarding financing and vehicle availability. The Details: Initially, my family and I visited the dealership to purchase the latest model 2023 Mazda CX-30 for my daughter. Since the desired blue color was out of stock, we were promised it would arrive within a month. We signed an agreement to trade in our 2011 Honda Accord for a locked-in value and secure the 2023 Mazda CX-30 at the current 0.99% interest rate. Over the next month, I repeatedly checked on the car's arrival, only to be told it would be "arriving soon." However, after the month passed, I was suddenly informed that the 0.99% promotional rate had expired and no longer applied. Even more concerning, the salesman then strongly encouraged us to purchase a used CX-30 at a much higher interest rate. This felt like a deliberate delay tactics to force us into a higher-rate loan. Rather than settling for a used vehicle, I opted to upgrade to a new CX-50, and the dealership honored the initial trade-in value for our 2011 Honda. However, I am highly disappointed that the salesman did not give me even a day's notice before the promotional interest rate expired. Had I known the CX-30 wouldn't arrive in time, I could have secured the 0.99% rate for the CX-50. Conclusion: I cannot in good conscience recommend a dealership that operates this way. Transparency and clear communication should be a priority, and unfortunately, this experience fell completely short of that standard.

    Audi Danbury

    Audi Danbury

    (113 reviews)

    I like Audi Danbury. We bring both our Audi's here for service and they always do a great job of…read morefixing any issues and giving us very timely and informative updates on what's happening. I like how the technician sends a video of your car and explains everything. The service advisors are professional and really easy to talk to, meaning they pick up their phones, return calls, etc. to make sure you have the information you need. Things definitely aren't cheap here compared to an independent shop but for quality work on your Audi, this place is really good.

    I've tried to give Audi Danbury multiple chances, but at this point I'm beyond frustrated with the…read moreoverall experience. After purchasing my car through their associated preowned dealership (which was a fiasco in itself), I was given a complimentary oil change. That seemed like a nice gesture--until I found out future oil changes would cost around $400. On top of that, I showed up at 8:30 AM and waited nearly 3 hours for what is, frankly, a very routine service. I later had the same job done by a local German specialist for $150 in an hour. It didn't stop there. I was quoted an extremely high price for brakes as well, and ended up getting the work done elsewhere for about 60% of what Audi Danbury wanted to charge. At this point, it's hard not to feel like their pricing model is completely out of touch. The warranty experience has been just as frustrating. I've only used it once because of how difficult they make the process. I brought my car in for an intermittent issue with the rear dome light turning on and off. They diagnosed it as a faulty SOS control module and quoted $1,000. It took them an entire month to complete the repair--and that's after I had to delay my drop-off because they gave away the loaner vehicle they had already reserved for me. Fast forward a year later, and the problem still isn't fixed. I ended up putting a piece of vinyl over the light just so my passengers don't have to deal with it. On top of that, the front desk experience is consistently poor. The service advisors are often nowhere to be found, and when you do speak with someone, they rarely seem confident or knowledgeable about the questions being asked. Most recently, I reached out about calibrating my radar/ADAS system after installing lowering links on the factory air suspension. My local mechanic--who specializes in German cars--was upfront that his equipment couldn't handle it and didn't charge me but told me it was no more than a 2.5 hour job. Audi Danbury, on the other hand, quoted me $1,000 and claims it will take 3-4 hours. When I tried to discuss my past experiences and build some kind of working relationship, I was met with pushback about my modifications potentially voiding my warranty, warnings that the dealership is not mod-friendly, and no real effort to be helpful. I was told to book anyway and that the fix might not even solve the issue--meaning more costs could follow. I agreed to move forward and asked for a confirmation and written quote via email. I never heard back. Overall, this dealership feels disorganized, overpriced, and uninterested in building long-term customer relationships--especially if you're even slightly outside of a completely stock setup. It comes across as a business model catered toward a luxury audience that would rather blindly hand over cash than take a closer look at the value they're actually getting. I wanted to work with them, but they've made it nearly impossible

    Weeks Pre Owned Center - car_dealers - Updated May 2026

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