From the first call to set up the appointment to the pickup today- they took wonderful care of me…read more They called me to set up appt and noticed there was a closer location to me - they changed the appt and helped me change the rental car location as well. When I dropped the car off the rental car place didn't have a car approved by my insurance available. As I was calling the insurance company, the receptionist at Crash Champions was calling enterprise and getting them to help me out. I got several texts keeping me informed of what they were doing and when it would be ready. It was ready before promised and in the text they sent to tell me it was ready, they told me I could drop off the rental when I picked it up. My car looks great. I felt cared for all the way through the process and they went above and beyond what I would expect. Great people, great service, great communication. Haven't had this great at experience anywhere in a long time!

My car was backed into -- I had a witness and proof -- and Farmers still made this a nightmare from…read morehell. They pushed me to Crash Champions Lake Conroe, and I had to go back 4-5 times just for them to take pictures and fight over estimates. When they finally "fixed" it, my car came back three different shades of paint, overspray everywhere, fish eyes and trash all in the paint and half the damage still there. Total trash job! Crash Champions on Lake Conroe is the worst you could ever deal with. Zero accountability, zero respect for customers. Don't walk -- RUN the other way!

Fast and honest service. Detailed car diagnostics provided via email so you know what may need to…read morebe fixed on your vehicle. They don't try to push you into repairs that you aren't ready to complete yet. The prices are fair too.

cannot express How much of a HACK JOB SHOP this is. My mother paid over 6K for a rebuilt motor. She…read morewas forced to accept it and pay for it at 7pm One night that they finished. She was asked to have cash ready and they would deliver it. She did not want that and wanted to pickup the car anyway. The shop forced here to receive it at her house and pay cash that night. one week later - oil leaks, 2 vacuum hoses were hacked and fixed with heat shrink. car went back to shop 3 times for problems within 2 months. 2 months later my mother bought a new car as this one left here stranded needing a tow twice after paying over 6K. I hauled this hack job to colorado. THEY REUSED TIMING COMPONENTS, LEft Brake bolts loose, REUSED OLD SPARK PLUGS!!!!, LEft coolant hoses loose, Water pump was chinese knockoff that is whining and leaking into crankcase, Body mount bolts were loose, Brake caliper bolts loose, REused most gaskets included valve covers. Reused pistons and rods without machining. SEE PHOTO!!! pay attention to corrosion and worn bearing surfaces on rods - also pay attention to the filth and dirt all around while this is getting built. WORN pistons with contact from valves! This place is a terrible scam of a company. once again my mother paid over 6K for this engine and they even reused spark plugs!!!!! Engine has less than 2000 miles on it and is currently getting a complete appropriate rebuild. THey scammed my mother and based off my findings they really dont care for the customer or their own pride. No parts they put back were new GM OR ACDELCO. everything was a knockoff brand or a reused worn 160k mile part. This is the type of shop that disgraces mechanics.

On July 28, 2025, I brought my vehicle to Humble Tire & Automotive for a routine oil change. I had…read morealso used their services for my previous oil change and returned because of the excellent service I received from two particular technicians. Unfortunately, upon my arrival, those technicians were busy, so a different technician handled the service. Based on his interactions--asking the other techs for guidance--it was clear he was either new or unfamiliar with the specific requirements of my vehicle. The facility allows customers to observe the service right in front of you, and I watched as the new technician drained the oil, lowered the vehicle, and added new oil. He then indicated the service was complete. While I noticed that something about the process felt different from prior visits, I couldn't immediately identify what had been missed. As I paid, I asked the technician I was familiar with whether they also check fluids during the oil change. At that point, the technician who serviced my car admitted he had forgotten and went back to add washer fluid. Two days later, on July 30, I realized what had actually been missed: the oil filter had not been changed, even though this was included in the service I paid for. I immediately called the shop. They insisted the oil filter is always changed, but I assured them this had not been done and offered to return so they could inspect it themselves. When I arrived later that day, the two original technicians--whom I trust--removed the oil filter, confirming it was indeed the old, dirty one from before. I took a photo and sent it to my husband. The original technician falsely claimed that he had changed it. I told him I had watched the entire process and saw otherwise. I emphasized that while I understand mistakes happen, I do not appreciate being lied to. The filter clearly had not been replaced. As I was leaving, my husband called and suggested that we should at least be compensated for the inconvenience--either with a refund or a free oil change. I agreed. Since I was already out of the parking lot, I called the shop. After multiple attempts, someone finally answered--who turned out to be the manager/owner. I explained what had occurred and informed him that we were requesting compensation for the incomplete service and inconvenience. Instead of addressing the issue professionally, he implied I was lying by saying the filter was theirs. I reminded him that I'm a returning customer and they had performed my previous oil change, which their records could confirm as to why the filter was theirs. When I suggested compensation, he responded dismissively and said I was "incorrect," claiming a filter can last through two oil changes. I explained that such a claim was unacceptable. He then made an offensive and generalized statement: "You people always want something for free." I was shocked and offended. At no point did anyone at the shop offer to make things right, outside of changing the filter at my request--I had to advocate for myself entirely. I calmly explained that I wasn't demanding anything unfair--just suggesting reasonable compensation for a service I paid for and did not receive. The owner said I should've asked for a discount instead of something free. I replied that it would have been good customer service for them to initiate that offer, especially given it was their mistake. I went out of my way to return to the shop after being out of town, simply to have them complete a service they should have performed correctly the first time. He continued referring to me as "you people" and eventually offered a mere 10% discount--while still speaking to me in a rude and condescending manner. When I told him I didn't appreciate the way he was speaking to me, he talked over me and finally said, "You people can just go do business elsewhere. We don't need people like you," and then hung up on me. I have never experienced such unprofessional and disrespectful customer service. I remained calm and respectful throughout, but I was treated as though I had done something wrong for simply expecting quality and honesty. I still believe compensation is warranted--not only for the mistake, but for how poorly I was treated. For the record, I have visited this business three times--twice for my vehicle and once for my husband's. Each time, we were paying customers. Our money has always been good. Their service was not. This experience has shown a complete lack of integrity, professionalism, and basic human decency. I will never return to this business, and I will not recommend them to anyone else.

Reasonable priced. Great people. Fast service. Been using them for years. Air up tires, repair…read moretires, state inspection

I had my car towed to Discount Quality Car Care. I spoke with Jerry, one of the Owners. Luckily my…read moreissues were not major. My car was repaired halfway through the next business day. The price was fantastic! I was nervous because I had never been there and didn't really have a recommendation from anyone. When we pulled up the tow truck driver told me I was in great hands. She said this place was honest & they would do me right. When a tow company from another business gives them a great review, you know that's where you should go. I will most definitely be back!

You want honest prices and folks not just changing parts? Want a place that actually tells you more…read morethan what the codes say? Will it take a bit longer to get done? Sure, but the price is better and the service is the best I've had with a shop. Go here.

I bought a 2012 f-250 and was having some issues. Emailed…read morethe garage and within 10 mins I had a response from them and was able to schedule my truck to be looked at. They found the issue and were able to fix someone els mistake and wrote me out a summery sheet of all the repairs and game me a detailed explanation on what and why. This place is wonderful Frank is great and someone who truly believes in customer

Rusty Nuts responded to my Yelp questions. Everyone is extremely professional, and courteous. They…read moredid a great job with my new exhaust system.

I've been dealing with my TPMS light being on for a full year and no joke, this is the first shop…read morethat actually fixed it. I had already taken it somewhere else and they put in an OEM replacement sensor that I bought online myself for them to install, and the light STILL stayed on. It was really frustrating. So I came to Rayford Tire Shop originally because I had a nail in one of my back tires that was way too big to patch. I figured I'd need both rear tires done. The owner looks at it and goes "nah man you really only need the one." Like who actually does that instead of just taking your money? I was about to just get the one done but then he shows me the other tire is cupping really bad. I checked it out myself and yeah he was right, it was pretty obvious once I looked. So I'm like alright let's do both then. He brings out two used tires that are in really good shape, almost new, and they're actually a better brand than what I originally had on there. Then we get to the TPMS issue. The owner figures out in maybe 10 minutes that the sensor my computer was saying was bad wasn't even the actual broken one, AND it was mismatched in the system somehow. He had the right sensor, installed it, then spent close to an hour on the phone with a technician going through the TPMS relearn to get it reset properly. No one else could figure this out but he stuck with it until it worked. Now my light's actually off. He also told me I need a rear alignment but they don't do alignments there. Instead of just leaving it at that he told me exactly where to go and made sure to specify just the rear wheels, not all four, so I'm not wasting money on what I don't need. Prices were solid. Just honest work from an honest shop. I'll be back for sure.

They replaced my tire quickly and efficiently. I bought a used tire that looks good as new and it…read moreis still in good condition. If you ever need a tire check up they offer that service for free!