On November 10th around 4:30 PM our truck left us stranded in Splendora Texas. We flagged down a…read moretow truck that was passing by and he was a lifesaver for us. A very nice young man by the name of Joseph picked us up and brought us home. He was very professional. I would recommend them to anyone. The price was very reasonable. Rocio Ochoa

This company moved a shed for us and the driver Chris knocked it out the park with his service…read more Gentle, careful and patiently moved it. Just using the flatbed. They even saved us money, which was a help on our budget.

Requested tow for low profile vehicle on flatbed. Called Hatch's dispatch ahead of time asking to…read moresend someone experienced in hauling low profile vehicles. When the guy arrived he looked at my car and said,oh it's going to rub putting it on the trailer and taking it off. I told him then you're not the guy I asked for I asked for someone experienced in low profile vehicles and if you tell me it's going to scrape then evidently you're inexperienced on hauling it. So that's ok,I will call the company and request for someone whose experienced. He started hollering at me saying anyone can see it's too low.I said it was never a problem the times I've had it towed before so you need to leave.He started hollering again saying if I don't what are you going to do? I told him you are being recorded by my home cameras. To sum it all up he was very rude and obnoxious when I declined his service. Well my car was towed with another company and there was no problem being put on a flatbed,and towed. I called the company (Hatch) back and filed a complaint but judging by the lack of concern she showed on the phone I doubt if there was anything done about his behavior. Don't know anything about the company but I'm pretty sure it's a good company and I know everyone's not experienced in hauling low profile vehicles but this young man not get so upset if he can't do the job,and the company should've sent a more experienced driver.

My car battery died because I left my lights on. I called them and they took the usual information…read morefor there paperwork. They arrived in about 15 minutes and jumped me no problem. The tower named Jason was a pretty chill dude and I had no issues with their customer service. Would call again for sure.

Smith Towing took excellent care of me and my vehicle when I was t-boned 7 days ago. Their…read moreemployees (Bree in the main office and Joshua the tow truck driver) could not have been more helpful. They were very professional, keeping me well informed while still being patient and kind. I would recommend them to anyone needing superior service! Jane Hair

one of the best towing services in cleveland tx . they offer light medium and heavy duty towing…read morewith a fast response time and great service. 2815924603

WARNING Avoid this business at all cost…read more If there are options use them only use this tow truck company as a last resort . The Five star rating and commentst this businesses has are tailored I'm from the are and everyone knows this company is HORRIBLE!!

Great service & very nice staff! David was very helpful and nice and so was his friendread more

good company and secretary to schedule work. very efficient…read moreand best price when I shopped around. I would call again

AllPoints towed my brother truck. And his truck was stolen from there…read more I called them and left messages to find out how this happened. I haven't heard back from them and its been a week.

RR Towing and Recovery are about as bad as it gets when it comes to scamming people stranded on the…read moreside of the road looking for roadside assistance, and it appears they have a long history of scamming as viewed online by other people's experiences. February 2026 on interstate 10, New Mexico, our motor home experienced a tire blowout. We called RR Towing who would not send anybody unless we paid in advance via Credit Card $350USD. We paid and were told someone would be there in 1.5hrs. After not showing up we called them and were told another 1.0hrs. After not showing up again we called and were told there truck had broken down and they were getting another person out and it would be another 1.0 hr. After not showing up again, now 4.0 on the side of the interstate we called again, only to be told the guy could not find us, which we found imposable to believe because we had given our GPS coordinates as-well-as very clear instructions, where we were. RR Towing gave us the phone number of there guy they claimed was looking for us, so I called him. The guy didn't speak a word of English only Spanish, so I called RR Towing and Recovery dispatcher yelling, how am I to communicate with their guy, to help him find us, if I didn't speak Spanish and he's not speaking English, the dispatcher told me to find another company. Which we did! I called RR Towing and Recovery the next day to get our Credit Card charges refunded, called 5 times and each time the phone went to Answering Machine/Call screening, suddenly now - there are not picking up. Upon our return to Canada, we disputed the Credit Card charge. To our complete shock and disbelief these scam artists fought our charge back dispute, claiming "buyer remorse" and that they had repaired the wheel and that they had even contacted my wife on her cell phone and she was completely happy with the job, even producing a made-up/fake transcript of the call with my wife, all a complete pack of lies. These people take the cake for no holes bared, what-ever-it-takes to scam money out of unfortunate motorists that find themselves stranded on the side of the interstate and are equally determined to lie, cheat and even produce fake documents, whatever it takes trying to keep the money they have scammed. Fortunately, I have proof that another company fixed our wheel that day, not RR Towing and Recovery and our bank has all the evidence it needs.

Needed a tow yesterday after an accident and R&R was immediately there, professionally got car…read moresafely out of ditch, friendly and didn't rush me to get personal items out. R&R owner met me today at the yard so I could a few more items out and get photos for insurance claim. The poor reviews below are not R&R Porter / Splendora - there is another tow company in Sugarland called R.R.

Excellent service! Will was efficient, courteous, and all around great guy! Highly recommend!!read more

locked myself out of my car, while at work and Mr Hall got to me within minutes! he won't charge an…read morearm and a leg either so, if you need reliable and fast assistance, he's your guy!