1. Root 24

    1. Root 24

    0

    Camden, NJ

    Root 24

    3.6 (20 reviews)
    Open Open 24 hours

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    Services - Root 24

    Plumbing inspection

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    2 years ago

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    2 years ago

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    2 years ago

    Wayne was excellent. It was a difficult job and he was determined to get it done right. I highly recommend Root 24, and especially Wayne.

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    6 years ago

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    5 years ago

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    7 years ago

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    9 years ago

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    8 years ago

    the service was great the tech earl came to my house @8:30am left around 12:30pm is a very hard worker also

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    8 years ago

    Fast & efficient service. The tech was great! What more can you ask of a plumbing service?

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    8 years ago

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    11 years ago

    highest rating possible, great business, great people, family owned, been in bus. forever. This is where to go!

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    Ask the Community - Root 24

    Review Highlights - Root 24

    Wayne & Julio fixed a major leak that left water flooding my walk in closet floor in my bedroom.

    Mentioned in 2 reviews

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    Plumbing Pals - Old curb trap

    Plumbing Pals

    (72 reviews)

    Fishtown

    RIP OFF!!!! Called these guys to install a new hot water heater. Plumbing was there from the…read moreprior hot water heater. Including going to pick up a new unit and installation was 2.5 hours. They charged $2,500.00 for installation!!!! That's $1,000 per hour!!! If you want to get ripped off, then use this company.

    I had a frustrating and disappointing experience with Plumbing Pals that I want to share so others…read moredon't go through the same. I called them about a kitchen sink issue where water was draining slowly, and pipe is leaked or cracked under the sink. I clearly mentioned both issues during the call. They told me there would be a $78 diagnostic/service fee, which would be credited toward the final repair cost if I chose to go ahead with the work. That seemed fair, so I agreed. The technician who came out did not do any repair work. He looked at the issue and told me he only handles drain cleaning, not pipe replacement and that a different plumber would need to come for that. He also said if he attempted to unclog the drain, it would worsen the leak and the sink still couldn't be used. After he left, my card was charged $78. Shortly after, I received a quote of $475 to unclog and replace the P-trap (drain pipe). Even though it seemed high, I approved it. I also downloaded a $50 coupon from their website, as they suggested. Once the work was completed by a plumber the next day, I asked to confirm that the $78 would be credited toward the $475, along with the coupon. He said only the coupon would apply, and the $78 would not be refunded or included, even though that fee was supposed to cover diagnostics, and this job was a direct result of it. I called Plumbing Pals for clarification, and they sent me a recording of my initial call as "proof" that I only requested drain cleaning. Ironically, that very recording clearly shows I said there was a leak or crack in the pipe that might need replacement, which confirms I was upfront from the beginning. It's obvious they either didn't listen or chose to ignore what I said. When I tried to escalate the matter, I was connected with a supervisor named April, who was extremely rude and dismissive. She insisted that the $78 would not be refunded or credited and told me if I wasn't happy, I "didn't need to do business with them again." As a customer, I'm not a plumber, I rely on professionals to diagnose the issue (which is why they charge the service fee in the first place), communicate honestly, and apply the service fee toward the repair as advertised. This company failed on all fronts. In short, this was a misleading, overpriced, and unprofessional experience. I regret using Plumbing Pals and strongly suggest others look elsewhere for honest and respectful plumbing service.

    Root 24 - plumbing - Updated September 2026

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