Excellent customer service with an experienced staff. They has plenty of biz at 1pm in the…read moreafternoon. Very well organized, listened intently & explained everything. 1st time customers get plenty of discounts. They've been bought out by Proper, but still have great diverse blend of products. Top quality all around!

The staff was actually really nice and helpful and the store was nice, but that's where the…read morepositives end. Bought 3 eighths, and two were short (3.1 and 2.5). The other weighed right at 3.5 grams. The buds were small popcorn kernel type size, in all three strains. Just terrible bag appeal and the smell was nothing to boast about either. Bone dry as well and the taste was basically non existent. Effects weren't terrible, but nothing special at all.

UPDATE: I am happy to hear that the GM was terminated. No one should have to work for someone like…read morethat, nor should customers feel the grudge. My boyfriend stopped in Grayville over the weekend and had a really nice experience. Thank you, Terrabis! How exciting to have a new dispensary so much closer to home; only to find out that the Manager, Josh Finney, is telling his employees not to sell Verano products and that if he finds out that any of his employees are friends with Verano | Ataraxia, Albion, IL's HR Manager or their children, the employees will be fired. Excuse me?! Josh and several other employees are former employees of Verano | Ataraxia and clearly have mixed feelings about it. For a General Manager to conduct himself in such a manner is very disturbing. Isn't that workplace bullying? Josh F has such a grudge against the Verano company that he is willing to take it out on his employees as well as former fellow employees. I've also been hearing about how employees are treating customers that they know are Verano | Ataraxia employees very poorly. As convenient as this place is located Grayville, IL, others and I are having a hard time wanting to support a place where the General Manager conducts himself in such an unprofessional manner.

Terrible experience there is an old lady that works here with no ideas how to use a credit card…read moremachine. She tells me I have a big discount for my 3rd time being here but she obviously can't see because after 10min of waiting she had to have this young girl help her who took away my discount because I had been there 4 times. Honestly there are about 100 better dispensaries if you wanna wait a long time come here. Honestly just use this place for the discount and after the 3rd time never comeback. All and all stupid place there prices are way over normal dispensaries!

Great service. All the employees I have dealt with have been very knowledgeable. Nice clean…read moreatmosphere and a good selection of products.

Conner and the team here are great!!! Long this place! Came from Texas and will def come back here…read morewhen visiting St. Louis.

This dispensary has great service and selection. They seem to stay stocked up well with great…read morequality brands, (Local, Robust, Vibe.) Highly recommend!

I've been coming to Feel State for about a year and usually receive solid customer service, but…read morethis morning was different. Brianna S. (68690) had a noticeably negative attitude. She didn't greet me, didn't check or mention rewards, didn't offer recommendations, and barely engaged at all. It felt like I was bothering her just by showing up. If a team member doesn't want to interact with customers, it might be worth placing them somewhere that doesn't require frontline service. This experience was disappointing enough that it'll likely be my last visit, especially with other dispensaries offering better energy and attention. If you don't want to deal with customers, stay home -- it shows. Order 136875625.

First time in tonight and Lilly was super helpful, she offered great suggestions and listened to…read morewhat we wanted. Will definitely return!

Great product. Weed is never dry and the price is always right. Knowledgeable staff and very…read morehelpful.

I feel like a mentor is helping with nice kind knowledge with new stuff! Thank you for so much…read moremore info and general knowledge!

Pulled into the parking lot and was excited to go in for the first time, when a rude lady employee…read morechose to scold me for hitting my nicotine pen in front of the store right before i walked in, i assume she thought it was thc but never gave me the chance to explain before turning her back and cursing me out to a fellow employee her words " don't fucking smoke outside my store"..... i never even spoke a word. I got back in my car and left, giving how uninviting this short stout woman with glasses was, I'll never try to go to this location. If that's the environment and culture of this business, I'd advise going to literally any other dispensary where they treat you with respect and kindness. Never took a step in, never will. I hope this employee isn't the standard for this location or else I don't see a bright future.

I've never had an issue here and they're usually pretty friendly. There was only one time when i…read morewas checked in, the lady wasn't very nice. But, the man who checked me out was very kind and helpful. They have good deals as well!

They are the best From Connor, Kelsey and even the new employees are so sweet knowledgeable as the…read moreproduct. I am so glad that we have a different country like this Charles county!

I absolutely, love Swade! The service there is top notch, the people are amazing and the products…read morenever let me down. They have an awesome point system that you can use to help make your visit more fun and the security is run by intelligent and friendly people as well. What ever your needs may be, you can depend on them to get you in and out fast.(though once you go in, you might not want to leave) Stop in & check'm out today!

My boyfriend and I stopped by SWADE after work and were ready to spend a couple hundred dollars…read morestocking up on supplies. We started browsing their merchandise wall to decide what we wanted but a woman with brunette hair and blonde streaks (who we later learned was Erica) abruptly told us to stop looking and head to the front to use an iPad instead. The way she came at us was unexpectedly rude and made us both uncomfortable. Reluctantly we went to the counter where she tossed the iPad down in front of us without even greeting us properly. While we were browsing the menu Erica basically rushed us through barely answering our questions and showing zero interest in helping us find what we wanted. She didn't even bother checking the back for stock when we asked! Throughout our checkout with just two items, Erica carried on multiple conversations with other staff and customers very clearly signaling we weren't a priority. She hurriedly handed us our products with no packaging and a dry, "Here's your product," before practically shoving us out the door. We've been to countless dispensaries in the area and never experienced service this bad. The rudeness and complete lack of customer care at SWADE left us in shock. We won't be coming back. Absolutely insane experience.