Popped in on a Saturday afternoon to browse, and had the loveliest time!! I told the employees I…read morewasn't there to buy, but they still treated me kindly and attentively. Enjoying the rugs and antique furniture on display was inspiring and meditative.

We are going to miss coming to this store! The atmosphere, selection, and the most incredible…read moreservice has made shopping for gorgeous rugs a pure joy. 5 stars!

Beautiful selection of rugs as well as trustworthy to clean delicate rugs, highly recommendread more

Fantastic service! Helped fix my rug and cleaned it thoroughly! Absolutely knows the ins and outs…read moreof oriental rugs. Absolutely would recommend Fine Designer Rugs to anyone looking for a new rug, rug repair and rug cleaning!

I have been coming to the store for over four years and today was an exceptional experience. Tony…read morehelped us with a mirror today. He was incredibly friendly, and I was clear that he enjoyed his job! We will be back... Thank you Tony for a great experience.

In a pinch moving and I needed a couch last minute + some other home goods. Not only did this…read morelocation have everything I needed their customer service was amazing & they helped me get everything loaded into the truck with swift speed, thank you!! 11/10 recommend

Had 5 rugs picked up to be cleaned - took months to get them back, which was the first problem…read more When we unwrapped one of the oriental carpets to use, so much dirt coming out onto our floor that we vacuumed it front and back 10 times, so it had not been cleaned at all! They came and picked it up again so it could be washed as it should have been in the first place. When I called to check when it would be returned, I was told they wouldn't wash it because the colors would run, which I knew wouldn't happen because it sat in water for a week after a hurricane before we could return to our home. He still refused. They would not return the carpet until they had a delivery in our area. 7 weeks later we picked it up ourselves. Wish I had checked them out better before calling them.

I took my Hamadan to Foothill Oriental Rugs to have it cleaned. They gave me two options. I could…read morehave it cleaned in house or they could send it to "denver" . They said Denver would be able to do a museum quality cleaning. The rug is not worth much but has sentimental value and the cleaning would be half it's value. . When I rolled it out I noticed that the fringe had been cut all the way to the pile. I called foothill rug to ask them how we could fix the rug to prevent it from fraying. They then accused me of cutting the fringe myself. It was a very disappointing interaction. I do not recommend.

Awesome store great people and service going again soon and love Nicole helped me with everything I…read moreneed

Wow never ever ues this place Katie ripped us off and lied to us, when I called her manager she was…read morejust as difficult and dismiseve as Katie was when I tried to call Katie blocked my number.. never ever use this place the lied and stolled our measuring fee. Totally a waist of time.

I was looking for a specific rug which they did not have but the sales person looked at every…read morecarpet to see if he could find it. Amazing service

I had my rug cleaned because my rug was very expensive and wanted to make sure they knew what they…read morewere doing. I visited their washing area and found out they are the only specialty cleaners for high end area rugs that actually have dusting machine and wet wash the entire rugs in Salt Lake. All others just surface clean the top of the rug. Needless to say my rugs came out perfect. Thanks

There are times that the one experience with a company/store puts that "bad taste in your mouth"…read morefeel, and this was the one time. From the moment we walked into the store at 6207 S State St Murray, UT 84107, we were completely ignored in the furniture department. We mingled there looking at furniture, bedding and accessories for an extended period of time. Two men were across the store from us behind computer screens at their work stations. We saw one woman in an office door who was talking to someone else in the office, who would come out, look at us, and then turn around and walk back in and continue her conversation. It felt as if they were too busy to help us. We finally sent someone to the kitchen section to inquire if we could get some help in furniture. I saw the woman come out of the office, look at us, then approach one of the men, who got up from his station and walked toward us. I explained my dilemma of having started an order online with a cabinet that was on sale and as I was processing the order, I had questions regarding shipping/delivery that I couldn't find the answers to online. So I put it aside to go into the store after my out of town work trip, not realizing the sale was for a limited time. Pulling up the order, I discovered the sale had ended and the cabinet was back to regular price. I asked if there was any way they would honor the sale price. The salesman went to ask the manager, from the same office as the talking staff, and came back and said, "she said no." No explanation, no greeting, no apology from the manager. Just "No". I have never felt so ignored and dismissed as I did in that department in that store. I'm sure this is not the standard of Crate and Barrel, but it has tarnished my opinion of the entire company from one sour experience.

Minimalism and utility all in one place. Crate and Barrel is clean, organized, and has all the best…read moreitems for cooking, baking and entertaining. Place an order online and the friendly and professional staff will bring it out to you curbside when you use the notification in the email confirmation to let them know you've arrived. I really can't say enough about the staff. They seem always delighted to be there and to help. Some even remember my name year over year, which I find astonishing.