I'm a firm believer in trying most things twice, in case the first experience is a fluke. However,…read moreafter three visits for three different services (1 keratin, 1 trim, and 1 blowout+ trim) it's now entirely evident to me that Color Me Red is not worth hours of sitting in a chair. I got my first ever keratin treatment by Stylist Potter before an event out of state. By the time I washed my hair, four days later, my hair was almost as curly as it was before the treatment. I called CMR later that day and was able to connect with the stylist, who said she was busy and would call me back. Two days went by before I decided to check-in again. I explained that I was out of town for a month and wasn't expecting a refund or any magic cure. I was also willing to send before and after pictures to clarify exactly how curly my hair was almost immediately after the treatment. Rather, i explained, I called because wanted to see what products I could use (other than the shampoo and conditioner I was up-sold) to preserve my treatment. During this second call I was again met with "I have your number and I will call you back..." That call never came. A $360 expense should have lasted longer than a week. At the very least, some follow-through with customer contact should have been made. Was it inexperience? Or was the stylist uneducated about the product? For reference, I went to a stylist at Transformations in Ithaca who listened to my CMR experience, and understood what procedural error was made based on my description of how the CMR stylist did the treatment. As of today, I've never had any other Keratin treatment last less than 11 months. In other visits to Color Me Red for a "trim" and one blowout with a trim I walked in with shoulder length hair and walked out with a bob I never asked for. I probably should have said something in the moment, but there's always that bit of anxiety as a woman of color especially in a yt salon. During both visits I was told it would be just an inch, yet once I was spun around to look in the mirror I saw a trim of 4 inches or more. It was never brought to my attention that I would need such an extensive cut, especially when I regularly get trims, so my ends aren't split. It's disappointing to feel like someone is entitled to doing whatever they think looks good versus listening to a customers preference for a short trim. Rating 1 star because the stylists are decently friendly... although one does love to rant a little too much about how her adult daughter hates making friends with other women?? Tldr; Color Me Red is not worth your money. There are better high-end salons that have stylists who are actually knowledgeable.

Best pedicure I have ever received. Deede loves what she does and it shows. She really takes the…read moretime and gives you her full attention. All of the stylists are terrific and friendly. The salon is inviting and relaxing. Definitely a five star experience.

Been here numerous times over the years. Today was…read moredisappointing. I walked in. After waiting awhile for someone to come see who was there, I just walked out. (The other motivations for leaving were that there were two people who would have been ahead of me and the price for a cut had increased 10% since my last visit.) I knew I had other options -- as it turned out, I also saved $2.50 on my haircut.