The food from Rosa's is good, but (you know there had to be a but) you really can't count on the service or that what you order is actually what you will get. We used to order Rosa's once every few weeks but the service quality has really gone downhill - their website breaks, not allowing you to order online, and calling in to place an order will leave you with a gruff "online orders only"; and, tonight, ordering our normal vegetarian-friendly selection online, we received a meal full of beef. Try to call in and get it corrected? Hope you enjoy the phone ringing, as there will be no response.
A shame, because the food is good, but from now on we will stick with Thai Square up the road, where at least customer service isn't a complete afterthought. read more