The environment was welcoming and awesome customer service. Very cozy, already set up the…read moreappointment for next month Thank youuu

Everything went well! It was my first ever wax and Crystal made me feel incredibly comfortable. She…read morewalked me through everything that was going to happen and we talked and laughed about everything!

Overall Great experience! Don't let the little room or odd location fool you. Everything came out…read moresmooth and flawless for my waxing session. Kalisha was welcoming, warm broke everything down if I had questions. Made me overall comfortable during the whole process. Definitely coming here again!

I have had waxes at multiple different places, but this is the only place I will go to now. I drive…read morehalf an hour to come here despite there being several wax places closer to my house, because this one is worth it! Kalisha makes everything super comfortable, as painless as possible, and pays great attention to detail making sure to take care of ingrown hairs etc. Appointments are easy to book and make changes to on square up, with fast confirmation. The studio is clean and comfortable. 10/10 wax experience!

Service was amazing my brow lady was so knowledgeable and sweet. I got the brow lamination which I…read morehighly recommend. Not sure if I would get the tint again but I highly recommend the lamination. Vibe is super cute and everything is clean! These girls are so nice and I like the small shopping center it is located in. I will be back!

I've seen Emily a few times over the past couple of years and, most recently, came for a brow…read morelamination and lash lift & tint with Amanda. This was my first visit in their new location. I'll be honest - I made more than 1 u-turn getting to the new spot, which is only directly accessible going northbound on Independence. If you're traveling south, you have to make u-turn. And if you miss it going north, you may have to make several. Now that I know where it is, I won't miss it again! Look for the red State Farm sign at the entrance to the professional center before turning in. I do really like this new spot which is solely for EA Esthetics. The entrance is lovely and welcoming, with beautifully-displayed retail merchandise to browse while you wait for your esthetician. It seems like an overwhelming selection of serums, lotions, washes, etc. but you will get an expert-recommendation after a consult with Emily or the other staff. On this visit, I was taken back for my treatment right at my appointment time. Amanda was kind enough to make sure I was comfortable before beginning - I was in for a long haul (2+ hours!). About halfway through treatment, I got chilly and she had a cozy blanket ready for me. She explained each step of the process so I knew what to expect and I was so happy with the results. I was a little scared at how dark my brows were initially, but as promised, they lightened to a perfect tint within a couple of days. Their website is so easy to use for booking and gives a detailed description of service and prices. For both my brows and lashes, it cost over $200, but this definitely seems to be competitive with other VB spas. I was incredibly happy with my results and will return for touch-ups, as recommended, in a few weeks. I have had a great experience each time I have been in and highly recommend Emily and Amanda for any skincare need!

The service here was disappointing, especially given the price. I brought my 16-year-old daughter…read morein for prom prep, including brow and lip waxing, a pedicure, and a full set of nails with designs. I clearly explained everything she needed to the front desk, but that information was never communicated to the staff, which created confusion from the start. Lily, our nail tech, was kind and professional, and the nail designs looked good initially. However, my daughter's nails began chipping the very next day, which is unacceptable for a service meant for a special event. Lily also performed the waxing. While the process itself seemed fine, the wax used on my daughter's eyebrows left her face extremely red, which raises concerns about the products being used for facial services. On top of that, I waited over two hours and was not offered even a basic courtesy like a beverage. For a total of $183 plus a $50+ tip, the level of service and quality did not match the cost. Overall, while the staff was polite and the designs were nice at first, the poor communication, subpar results, and lack of attention to customer experience mean I will not be returning. I now have to find another salon in North Carolina to fix issues right before my daughter's prom. Update: another nail chipped...I will NEVER come back to this establishment!

I've been here 4 times now and after much consideration I've realiThey just suck. The atmosphere is…read morecute and the free drink is nice but the actual work they do is just shitty. They put the timer in your face to be like here ten minutes set for your massage and then don't even do it. They are walking away getting stuff, cleaning up, just not massaging you.. Also they are sooooo sneaky with trying to upcharge you. I specifically tell them I want a certain pedicure then they come around and ask if you want a different scent in the middle of your already set pedicure (which is going to upcharge you to the next pedicure). And lastly the work is just rushed and shitty. They paint your nails and they already look grown out. Like paint the whole nail. Idk just shotty work. Edit: They took me back and to fix the situation he just painted over my 4 coats so I had thick ass paint. Someone noticed and after he finished they came over and removed it all and redid it and gave me 20% off. Good job fixing the situation but will 100% not be back.

Beautiful brows as always. I've been coming here since I moved to Virginia about two years ago…read more Space is always neat and tidy when walking in & service has always been prompt and perfect. Love this place!

During my last visit, they were located in the Aragona Village shopping area but were in…read morepreparation to relocate. There is a location within Lynnhaven Mall if you're closer to that location. The ladies who work here are polite, yet very reserved. Not a lot of chit chat going on. They do acknowledge you as a returning customer and try to get to know you and what services you gravitate towards. Communication is imperative if you don't want your brows done they want them. Speak up before she begins and tell them what look you're trying to achieve. On the weekends, it can be busier. I've always walked in but if you are having multiple areas threaded, you should discuss an appointment to avoid waiting. Without an appointment, you kinda just sit and wait and try to figure out who's next based on when someone arrived. There are males that come here and receive threading services. So if you're looking to get rid of or accentuate your unibrow, they can help with that. If you're new, ask for a punch card and bring it with you on your visits. After a few visits you can redeem for a free brow threading. Cash, credit card and contactless pay are supported here. I'm unsure if there is a restroom open to customers, I've never been there that long that I needed it. I would return here for threading services.

I absolutely love this location, clean & friendly service…read more The front desk girl knows her stuff too. Very informative about the wax passes and accommodating. My wax specialist, Brittany is amazing. Super friendly, down to earth and always makes me feel comfortable from the moment she greets me at the front. I've only been going to her twice and it seems as if she has been my wax specialist for years. Thank you ladies :) Shanni

I saw Niki For a Brazilian V for my first time in a couple years. I'm a plus size mama and Niki…read moreknew how to push and pull my body and get me right! Personable, professional, and attentive to detail. An excellent vibe and I will go back to see her again.

Definitely lacking in service and time management. Came in for a 3:30pm appointment and waited 30…read moremins for the esthetician to show up and finally decided to walk out. I asked for water while I was waiting and they didn't even have that basic necessity. I'm actually glad that I didn't go through with my service, I'm sure it wouldn't have turned out any good. What an unfortunate waste of time and effort. :(

New management is the best I've seen so far as a long time customer. I love the new reward system…read morethey offer and discounts for pre booking. You can choose any week range for your maintenance brazilian, it use to be extra for anything over 6 weeks. Megan is my esthetician and I appreciate our authentic conversation. Always a great service!

I have been seeing Astrin for my brows and Brazilian since I moved to virginia beach in September…read more2017. I will not go to anyone else. Astrin takes her time to ensure you are happy with her professional results. She is also very accommodating with appointment times. I highly suggest seeing Astrin if youd like an amazing and painless experience. The search stops here, you will not want to find another waxer!

Astrin (the esthetician at Purity) is WONDERFUL! I recently moved to Virginia Beach from D.C. and…read morewas hesitant to find a new esthetician/salon for waxing. I did some research on Yelp and found the salon with the highest rating, but she didn't have an opening. Luckily, she referred me to Astrin at Purity. (I figured that was a good sign, if you're referred to someone by an actual Esthetician, and that was a correct assumption.) I was able to book via text and received an appointment and reminders via text, which I love. The salon is quiet, clean, and relaxing. Astrin is so friendly and makes you comfortable and relaxed. She also provides a discount for pre-booking your maintenance appointments, which is great! I am so thrilled that I found Astrin & Purity!

Update: I've been coming here since 2015, and although I've gone to a couple other wax businesses,…read morethis one is my home favorite (with one other waxer I see at a different business). The feeling here is such high class and really feels like a nice & serene spa. I love shopping in the front/reception area (their cards are hilarious!) and waiting in the waiting room is so luxurious. The chairs are so cozy and the beautiful decor is always fun! I've seen a couple waxers who no longer work here (due to moving or raising a baby- hope you two girls are doing great, if you ever see this!), and I now see Starla. She's so efficient & does a beautiful Brazilian to the forestry that I grow. She has such great conversation and I thoroughly enjoy seeing her every so often! I also get my upper legs waxed every so often, and she does a great job on those, too! A total comfort to be on her waxing table (I mean, the wax sometimes hurts, since I'm not consistent, but I never shave, so you know that helps). If you're looking for a place to feel comfortable & handle the fuzz/forest, look no further than this fine woman-owned & operated small/local business.

Waxing can be such a nerve-wracking process but Smooth removes the roadblocks that might make you…read morenervous if you are a first-time waxer. I appreciate the ease of online booking and the confirmation texts. Walking into the space there is a sense of calm, almost like a spa experience. I love all the fun products they have in the lobby. It is a great space to stop for unique gifts. After checking in, you go to the waiting area in the back that is so beautifully decorated with comfortable chairs. I only wish they would fully close the curtain that covers the window to the arcade outside of the business. Sometimes it feels awkward making eye contact with people walking past. Starla is my go-to esthetician. She is professional and personable. She always makes me feel at ease and is so easy to talk to. I'm anxious for the pandemic to be over so more of the waxing services like chin and face can return but other than that I have a genuinely positive experience every time I go to Smooth. I wouldn't want to go anywhere else because of the experiences I've had here.

Immediate results after just one session of teeth whitening! The owner is sooooooo sweet and her…read morecustomer service is through the roof! Highly recommended, definitely going back for other services. Beautiful shop by the way

From the owner: We are your one-stop shop whether you're looking for Botox, Lip Fillers, Laser Hair Removal, Weight…read moreLoss, or just accent your beautiful smile, we can help. Do something great for yourself today. You deserve it! Services include Neurotoxins (Jeuveau/Botox/Dysport), Lip Filler, Near Painless Laser Hair Removal for all skin tones with Splendor X, Fat Cavitation, Kybella Chin Fat Dissolve injections,Medication-Assisted weight loss (Semaglutide, Phentermine, B12), Butt Plumping, Teeth Whitening & Gems, & much more! Visit our website for info and easy booking. Services by appointment only. Given the nature of our business and client privacy, no guest or children are allowed during services.