Honest, thorough, fair prices. We've used Bob maybe 6 times over the last dozen years.read more

We always use Trapper Bob to get our critters. He has successfully live trap raccoons and ground…read morehogs . He has also successfully handed our ground mole problem. Very reliable and knowledgeable about trapping methods.

Ok .. so I'm going to get them five stars but that said I swear it's only us this stuff happens…read moreto!!! They came with high recommendations from two friends Without going into 20 paragraphs all I can say is they're communication sucked they're promises of being here then not showing up sucked understandable they had some emergencies and tractor problems it happens but you communicate with your customer. Again not going into huge detail but we were promised several things that weren't written on the invoice that were given the day of the quote.. including fixing the neighbor's yard which they said is not something they do after they told us they would too long of a story to go into All I can give advice to them is you don't ghost your customer over and over again We had the cash we luckily didn't pay them until the job was totally done are we probably would have never seen them again We are loyal cash paying people We don't rip people off but you do finish the job before you get paid in full That's a given with any contractor as you all know The job was not completed the first day we were waiting for them to come back to pay them which was like pulling teeth.. Obviously when they finish the job they got paid plus some we appreciate what they did but they need to be better communicators in the future..

I had a bee issue and they were amazing. Removed over 30 nests. They were informative,…read moreprofessional, yet really friendly! Had to call back as the yellow jackets found their way inside a week later. They were back 30 minutes after I called and took care of this. No problems since!

Best in town!! They are honest, courteous, thorough and kind. Would recommend to anyone needing…read morepest control service!!

We made an appointment to meet someone about a fireplace. We arrived and the salesperson had…read moreforgotten about the appt. owner Bruce was in the showroom when we arrived. He never met with us. He never made eye contact with us. He knew the sales person had not arrived for the appointment never even came over and spoke with us . speaks volumes about the way they really run their business as opposed to all of their commercials.

I may not be that important, but I deserve to be treated like a valued customer…read moreUpon SEVERAL attempts to get an estimate for a garage door installation, they failed to even call me back. I have moved on to the best. Certainly I will prevail. Poor customer relations with that kind of treatment. They had no answer as to why I hadn't been called back. You can't not call people back. I informed them as to why i don't want their help. I've moved on. People are quick to get a sour taste from that kind of response from a supposedly top business. They have zero call back policies apparently . Don't hesitate to go elsewhere for quality business. If they had cared about getting me an estimate they week, I would've said yes to their service availability. MF's I moved on. They called back after reading this review. I still have moved on.

Very poor customer service. Wanted our house sprayed at the foundation only for our next…read moreapplication since we were having our house power-washed and windows cleaned. The person I spoke with was incredibly unprofessional. She made sure I knew it would void our warranty (I didn't even know there was one) and continued on even after I said I understood we wouldn't have a warranty. I finally said to cancel our next application and our relationship in its entirety after she continued to say that I didn't understand. A true shame after a 15-20 year relationship. My first and I hope only negative review ever written. So disappointing.

These guys did an awesome job of getting rid of carpenter bees. I was selling a home in Tecumseh…read moreand the new buyer thought there were too many bees around the tool shed and she was right. Pest patrol set up a schedule, showed up, and did the job. Their price was very reasonable too. Bees are gone.

Great service, nice people. Easy to use website to add services and pay your bill…read more Prices seem fair and they support the community. My lawn is nice and green, what more could you want in a lawn company? 5 stars.

The people seem nice that run the company. However, I've asked multiple times for them not to bring…read morethe big equipment in, especially when it's raining or it's just rained because they have damaged my entire yard. There are ruts and divots everywhere that I'm not sure how to even repair at this point. They have stated that they will bring out the hand/push fertilizer machine, but they don't seem to remember to do it. They were going to come out two weeks ago after contacting me and still haven't shown up. I prepaid for a year but it seems like I have to do a lot of work to get this done properly. I could spend less time if I just did it myself.

the monroe pest control team is amazing! Our flea infestation was out of control after adopting a…read morerescue dog. The technician educated us about the flea lifecycle and treated both inside and outside our home

Fantastic service! I own a rental property in Toledo and my tenants had a bat problem. I contacted…read morePlatinum Wildlife Removal and they were at the home the same day. The service technician did a very thorough inspection, identified where the bats were living, and gave us a price to get them out and seal the holes. I scheduled an appointment for later in the week to get the process started. Aaron arrived on time and got the one way door installed and all the entry points sealed. I am now happy to say my tenants are free of bats and they can sleep at nite. I would definitely recommend this company for any bat or wildlife problems you might have.

I called Platinum Wildlife Removal because I had possums in my crawlspace and wasn't sure how they…read morewere getting in. They scheduled me for Monday, which was three days away, so pretty quick response. Then they called on Sunday and said they were in the area and could come out that day, and I agreed. Very good. The man who came out was very polite and friendly and looked through my crawlspace and took pictures of the damage to show me. He identified the entrance hole the possums were using. Here's where things go awry. He said he couldn't close the hole that day, but that they'd be out in two or three days. It didn't make sense to me, since I paid $195 for them to check and see that there were no animals in there at present, so I thought they should patch the hole promptly before animals could return. He also didn't schedule an appointment for them to patch the hole, so I thought they'd call me. Two days later, I still hadn't heard from them, so I called them. The man who answered was very curt and snippy. I don't know if he was the manager of the company or what. He asked my address, then put me on hold with some scratchy elevator music that kept looping over and over. When he got back to me, he again asked my address and asked who had come to my house. I described the man to him and he knew who it was, then rudely told me, "Well, it couldn't have been yesterday." At that point I told him I was mistaken, that it had been Sunday. Then he wearily told me that he'd have to schedule an appointment for them to repair the hole. I asked him, "Why would you check my crawlspace and then not patch the hole the same day? That gives the animals a chance to come back in." He then told me, "I don't have time to talk about that, I'm busy with something else." At that point, I became angry and told him sarcastically that was a fine way to run a business, and not to bother coming back out. Not only had they not patched the hole in a timely manner, maybe figuring they could charge me more for setting traps, but he had been rude to me as well. Don't bother with Platinum Wildlife Removal unless you're in the mood to pay a lot and be treated like you're a bother instead of a valued customer.