I wanted to give a zero. I need there services for bed big infestation. Got told not in the…read moreservice area even though we are within 30 miles or so of the Toledo/Sylvania office. All the companies that use heat to treat this problem are in larger municipalities. So what we are suppose to just live with the issue. Their rep that called me back is the one that told me he wouldn't take on this job. It's a 25 minute drive or so. Very disappointed.

They won't call customers when you request on line. Probably should not have a website if they are…read morenot going to attend to it .

They came out the very next day and began the process of getting rid of the moles in my yard. They…read moreseem very knowledgeable and cared about the work they were doing. I would recommend them for any of their pest control services!

Thomas and Victoria were responsive, friendly and professional. They were efficient and explained…read morewhat they were doing at each step. We felt that we received a good value for the ant, mosquito, tic and fly treatments.

They come out in a timely fashion but nothing changes, their servicemen recommend we do things on…read moreour own to get rid of the bugs around the house which was ironic because I thought that's what we were paying for. If you call to cancel they just keep giving you discounts to try to get you to stay. Pretty sure they make all their money by people cancelling their contract.

Super great service and I love the fact that I have access to all my services through the customer…read moreportal!! THANK YOU APTIVE!! Super happy to be taken care of by them!

My Mom had flying squirrels (??) in her attic and a whole host of other animals that one can expect…read morefrom living in the country. She cold called Mark on a recommendation from another firm who was unable to help at the time -- Mark was prompt, courteous, and kept in contact. He identified and solved problems. Excellent service all around!

From the owner: We are a full service animal control company specializing in wildlife inspections on home and…read moreoffice buildings, animal trapping and removal, and repair of wildlife damage.

DON'T RECOMMEND, they will scam you. My dad had just passed away and we were trying to sell his…read morehouse he had a yellow jacket issue. We told Delroy they were coming in at the propane line outside of the house. They came out charged $330 for NOTHING they claim they couldn't find where they came in and out at. They state they have a warranty if they come back but they have a clause say it doesn't apply if nest isn't found. Then they wanted another $150 to come out and look again (what a joke) I contacted another company called Delving. They were so kind and felt sorry we were taken advantage of by Delroy as we're grieving. They came out free of charge, unless able to treat. Listened right where i told them, the propane line outside of the house. Treated them on the spot. Delving gave a hefty discount for the treatment since Delroy scammed me out of $330 already. PLEASE do not use them. You were warned

Cornelius did an awesome job setting traps in strategic places and listening to what i had to say…read more He even took out my trash bag for me and the 2 little dead mice that were caught on the sticky pad. He was a very cordial and professional. I would highly recommend him to anyone with a pest issue.

Don't use them for critters! I had a chipmunk issue where they'd gotten in my crawl space, floors,…read moreunder my bathtubs, and in my walls. Terminix got out to my house quickly, which was a good sign, but that was the only thing they did right. I was quoted a steep number for a week's worth of "service" (including blocking the opening into the crawl space, blocking the holes around my foundation, adding a shield to my roof access, trapping the chipmunks (and/or other critters), and a year warranty). The gentlemen came out to do this and was at my house for appx. an hour. I haven't seen him since. He only tries to call me, minutes before he wants to come check the trap. I work in Detroit and have told them numerous times, I need more of a heads up in order to lock in a site visit. He didn't even go into my crawl space. On top of that, he informed me that I was lied to and the chipmunks aren't covered by the warranty I paid for. I'm pretty sure there are now dead animals below my floors and in my walls. I'm going to have to find someone else to try and deal with this and it's already too late because it smells everywhere! The last time I spoke with the technician, he informed me my week's service was over and he was coming to take his trap back. Long story short, they're charging me ~$1800/hr to put an 8.5x11 inch screen on a little window and that shield on the roof. I will not be paying them that.

I would give zero stars if possible. They took my money and did not complete the service. When I…read moredemanded a refund they denied it. They are nothing more than common scamming thieves. Do yourself a favor and call someone else!