Wonderful cleaner, great service. There was a miscommunication about floors, but the staff jumped to deliver, even though I was a bit grumpy about it. Thank you for going the extra mile! read more

The best of the best. With the down economy, I no longer get to have Mary Ann come to my house every two weeks. There's not a day that goes by where I don't miss her, though. Rose Petal is to Scary Maids as a Ferrari is to a Pinto. I was drawn in to Rose Petal to begin with because they offer benefits to their employees and do their part to elevate the profession of housekeeping (I also had a REALLY scary experience with a house cleaner I found in the EW). I stayed with them because they are fabulous. Whereas another housekeeper might come to your house and clean the same way each time, RPH provides ongoing training to their employees and utilizes a scheduling program so that all the neglected areas of your house get their just due. One visit might have a particular focus on windowsills, the next might be a lookout for spiders. Either way, your house is going to be cleaner than it ever has been. Another feature that I love about RPH is that they utilize your cleaning materials. So, you can be as obsessive as you want about the type of chemicals used in your home. The employees will leave you a note if you're running low on anything, and will also make environmentally-friendly suggestions about cleaning materials that may be more effective (Bon Ami, anyone?). Lastly, although the economy has busted me (at least temporarily), the prices at RPH are VERY reasonable. I pay less per hour for the work that they do than I do with any other cleaning company. Less pay for me, but fair pay for the employees and benefits to boot? Sounds like a winning combo. read more

Terrible! They do not clean, they merely wipe things down. They do not understand the term deep cleaning. Every aspect of my house was done haphazard or not at all. They give a quote but then do not complete a job saying that you'll need to schedule them for more time. You are far better off with Merry Maids, who come and give a very thorough estimate and stick to the job until you are satisfied. A PERSONAL ITEM WAS STOLEN FROM MY HOME AND WAS ACKNOWLEDGED BY BOTH YHE HOUSEKEEPER AND OWNERS OF ROSEPETAL HOUSEKEEPING AND NO RESTITUTION WAS EVER MADE, in fact they were rude and fought me on the issue! BEWARE! read more

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My experience with Rose Petal has had its ups and downs. A few years back they were my housekeepers, but after losing the two regular women, they started having a very high turnover. We were uncomfortable having so many different people in our house, so we stopped using their services. During the five years or so since that time, we've used some other companies (which was mostly a string of nightmares, like the housekeeper who stole prescription meds), and also an awesome lady who was recommended to us by my in-laws, who was amazing, but retired earlier this year for health reasons. Skip six months forward and our house has become messier and messier. Without the twice-a-month help of our amazing housekeeper, things have slowly gone downhill, and we're in urgent need of some housekeeping. (Helps us keep the place less messy too, knowing a housekeeper will come in, who needs empty tables, counters and floors to clean) so we call Rose Petal for some last minute service. They were booked up for the weekend, but put me on a short list. I'm glad I agreed to do that, because two days later they had an opening! Terry came over this morning, and did four hours of serious cleaning. Four hours is nowhere near enough for our house, especially after six months of our own poor attempts to keep it clean, but unfortunately that was all the time Rose Petal had available. I'm very glad I got that time though. Terry did an excellent job in the rooms she was able to get to during those hours, and she was very nice and seems very trustworthy. I would ask for her again in the future. (though I have another housekeeper recommendation from a friend to try) The only issue with Rose Petal is that they don't provide the cleaning stuff, and since our last cleaning lady did, I only had the more obvious stuff such as 409. (Windex? To be honest, I've never cleaned a window that didn't come out looking worse than before, so I don't bother to buy that stuff. Real mops? We just swiffer, which was great in between housekeeping. Not so great if you no longer have a housekeeper) Overall, I would recommend Rose Petal. read more

Was hoping to pamper myself with some house cleaning. Live in Junction City approx. 27 minutes from VanBuren and I was told they did not service Junction City...Really? Well I will pamper myself with another cleaning company!! read more

I could have done a better job myself. Not thrilled with how clean my place was... Expected more... Research before.

I started with Rose Petal after my first child was born, 24 years ago. I've had a few of their housekeepers during that time, all competent, with some better than others. Most have lasted several years, getting to know our needs and idiosyncrasies. All were trustworthy as well as nice people. Marilyn, office person extraordinaire, has been helping us with scheduling changes and assignments ALL OF THOSE 24 YEARS-- that speaks volumes about the quality of the small company. Flo read more