Hello, I am writing this review for Ms. Gwen Truong of…read moreCovered California. She demonstrated outstanding cooperation, clear communication, and exceptional professionalism while helping me understand the Medicare enrollment process. She guided me step by step, ensuring I avoided late enrollment penalties, maintained my financial assistance tax credits from Covered California, and secured additional benefits by applying for Medicare on time. She stayed in regular contact throughout the process until my Medicare approval was completed. Ms. Truong went above and beyond by helping tailor my policy to fit my specific needs. I sincerely appreciate all the support and assistance she provided.

My mom and I had a very disappointing experience with Anthony at the Covered California Enrollment…read moreCenter on the Friday before MLK Jr. Day. We went in specifically seeking guidance and clarity around my mom's health insurance options after she was recently let go from her job. From the start, the interaction felt rushed and dismissive. Anthony called us back from the waiting room by simply pointing and saying, "Oh, you can come back with me." Once seated, we explained my mom's situation, but he immediately cut us off and stated that her only option was Medi-Cal and that we should just go directly to their office. There was no explanation, no questions, and no attempt to understand her full financial picture. When I asked if he could walk us through her options, he reiterated that Medi-Cal was it. I then clarified that my mom does have passive income from a rental property, which is exactly why we came in--to understand how that income might affect her eligibility. He sighed, asked for the amount, and after we shared it, cut us off again and said we didn't qualify because the income margin is "very specific." When I asked what that cutoff was or if he could explain the options in more detail, he flatly said there was nothing else to discuss. We left feeling like a nuisance rather than people seeking help, confused about my mom's options, and extremely disappointed by the lack of care or basic explanation. It felt as though Anthony was more focused on getting through the day than providing support to someone navigating a stressful life transition. For comparison, we then visited Falcon Insurance Agency in Hawthorne, which had been recommended to us. The difference was night and day. Carmen took the time to clearly explain all of my mom's options, provided visual pamphlets, answered our questions thoroughly, and helped us complete the application. We walked out with my mom's insurance fully secured. Unfortunately, our experience at Covered California was the opposite of supportive, and we left without the guidance we came in for.

Shary was SO HELPFUL!!!…read more Amazing service through Covered California! She worked very hard to help me find a great insurance plan at a very reasonable price. She was easy to get a hold of, very responsive, and made the whole process smooth and stress-free. Highly recommend! I HIGHLY recommend the Torrance COVERED CALIFORNIA!!!

Shary and the other young lady at the front were very helpful. They got me enrolled for a good…read morecoverage plan which took no more than 15-20 minutes. Excellent customer service, highly recommend.

Joey Julius was quick in returning my call and getting all the necessary information from me that…read morehe needed. He called back when he promised and gave me the exact info I needed. No run around. No time wasted. His help was invaluable.

I worked with agent Joey Julius. He was excellent. Knowledgeable and competent and very kind. Great…read moreguy and very good service. Highly recommend- incredibly helpful for those trying to navigate Medicare supplementals.

excellent and professional team... thank you for the great efforts and continuous support to…read moreprovide best service

Oh my god what a wonderful agency I've been coming here for 15 years. It says the best customer…read moreservice and the easiest ways before I'm transactions not only allowed you get great bundle discounts, including auto home and other rentals but they really go the extra mile to make sure you have the lowest rates with the easiest transactional activity they also speak

Noreen is a fantastic insurance agent. She is always available and easy to work with. My family and…read moremyself has always used her for any insurance needs. Highly recommend.

From the owner: I specialize in Medicare. Clients appreciate my “personal touch”focus explaining all elements of…read moresigning up for the correct Medicare program that maximizes all the benefits they are entitled to.

Had the opportunity to talk to the representative Geraldine and she provided exceptional service. I…read morewas very pleased with how attentive and how effective she was with solving my issue. Highly recommend this location.

EXCEPTIONAL INSURANCE service! Marcus Brown andc staff are always Professional informative…read moreknowledgeable courteous and available to assist in clients needs - even at a moment's notice. . Have had a great experience with Marcus brown and teamover 15 years).

Actually I have very bad experience with Tsuneishi insurance so I changed AHTKY insurance because…read moremy friends recommended. They are very nice and very good knowledge about insurance. They are Always helping very quick . They are my agent of my company and my personal car insurance. I trust 100% AHTKY insurance is recommended!!!!

I'm finally getting around to writing this this review for AHTKY Insurance and our Agent Eric…read moreKoyanagi. Initially I began with a Life Policy in June of 2017 which Eric was able to save me $1400 annually over another company for the same exact coverage with one of the big names. So when it came time to renew our auto & homeowners we compared prices and he was able to save us another $900 per year from our previous Insurance Company with more over all coverage for our home which is so important. Eric is so honest and up front and definitely will look after your best interest without trying to push un-neccessary coverage. More important when you call him he's there to answer any and all questions. You just don't get this hands on service from the bigger insurance company's where you are most likely treated like another number. Thanks again Eric for the personal touch and your honesty Joe & Lisa