We are so grateful we found Wendy! We reached out to several insurance brokers while searching for…read morethe right coverage for our new business, and choosing to work with Wendy was absolutely the right decision. From the very beginning, she was thorough, knowledgeable, responsive, friendly, and incredibly easy to work with. She took the time to understand exactly what we needed, helped us navigate our options, and ultimately secured the coverage we were looking for at the best rates we had been offered. What has impressed us just as much is that her excellent service didn't end once the policies were in place. We've had a couple of follow up questions since then, and Wendy has continued to be right there; quick to respond, happy to help, and able to provide the answers we needed. It is such a pleasure working with someone who combines professionalism and expertise with genuine kindness and outstanding customer service. We truly appreciate everything Wendy has done for us and wouldn't hesitate to recommend her to anyone looking for an insurance agent who will take great care of them. Thank you, Wendy! We are so happy to be working with you!

Avery G. went above and beyond to help me with my auto insurance renewal, she made a somewhat…read moreunclear process extremely simple and saved me a couple hundred bucks :) thank you Avery !!

Ilia has been my car insurance agent since 2011. His quality of service is unsurpassed! He always…read morefinds me the best deal, is incredibly responsive, and is an all-around nice person as well! I cannot recommend his services highly enough. If you're looking for somebody who will take great care of you and get you the best possible coverage at the best price you need to contact Ilia.

Excellent customer service, communication, answers all questions & smooth transactions my family…read moremembers are happy customers as well, ver highly recommended!!!!

Araceli and Mariela have provided me the best service over the years. I have multiple home, boat,…read morecondo, umbrella, and car policies. I have had some changes lately that required immediate attention. I usually get one of them immediately on the phone and they are on it. This last time it was Araceli, she did a superb job answering my questions and making the necessary changes. I am a long time customer with State Farm, 35+ years, so happy to have Mariela's team as my insurer.

Araceli was so pleasant to talk with! She listened to all my concerns and was more than happy to…read morehelp figure out all of the scenarios I asked her to with a new and existing policy. She made adding a person and car simple and easy!

Home and auto insurance renewal came around and both policies went up for a few hundred dollars…read moreeach. So I contacted Olson Duncan for some help finding new policies. Being in Southern California, it's becoming more and more difficult to find any insurance company that would write new policies. Thank you Nedi for making the process so easy!

Olson Duncan Insurance has been servicing our homes for decades and we couldn't be happier with…read moretheir service. We are in California and with so many insurance companies opting out of the area, we were extremely concerned about our renewal. I can't say enough good things about our agent, Desiree who went above and beyond our expectations to help us out. She is kind, thorough, patient, caring, knowlegable, professional, and just so wonderful. No need to shop around, you can't beat their service !

What can I say, she is the best agent around…read more I have been using AAA and was over paying for a service that could be canceled at any moment. I am an uber driver and was worried I was in the grey zone while driving (AAA could decline repairs based on ride sharing). I heard about Vanessa and Farmers coverage from another uber driver. I called her and I am saving $200 a month, and I'm now fully covered while driving for uber (commercial coverage). Vanessa got me the same coverage limits for 60% of the cost! Would highly recommend giving her a call.

Vanessa is an amazing agent, she takes the time to explain to me how payments are charged, when…read morethey are charged, and why they are charged in the order billed. I ask a million questions and she answers a million and one of them! She's actually kind of cute too when I saw her profile on faceobok, but that's besides the point. The best part was that she beat the prices and coverage of the insurance policies I had before, and she put up with my annoying habits of comparing every penny to coverage level. Anyways yeah, I'm happy.

Leaving another 5 star review for this office and want to shout out Giselle again! If you want…read moreexcellent customer service and actual contact with a people who care this is a great office. Trang and her team are first rate and always available to help. I drive but not alot and the team is actively trying to help me with obtaining an even lower rate. They really care and are rare in form. I appreciate this office and the care and accessibilty very much. Customer service is an art form that they do well. And I appreciate that they don't just want my money they acutally care! Thank you!!

I only have a legacyState Farm product and just did Yelp search but Trang provided answers and…read moreinternal info search for me. I sense they would be a good business insurance source from the support of my questions My need for life insurance products is over. I needed that kind of service when I was in my peak earning years.

Chelsea is very knowledgeable and always available to assist me with all of my insurance needs! She…read morealso has access to multiple carriers to get you the best deal possible and various price plans. She also speaks Korean which is huge plus if you are looking for a Korean/English speaking broker. Definitely give her a try if you need insurance!

I saw her ad at a Korean market, so I decided to reach out to her; in hopes of saving money for my…read moremom (who is Korean). I told Chelsea my mom's situation and was hoping to save money for her...as I feel that her current car insurance is ripping her off (saying that her home insurance is "free" with her car insurance)...seems pretty fishy. Anyways, Chelsea went the extra mile to try and get a quote for my mom. But in the end, my mom did not want the hassle of switching over (a common Korean thing lol) so we didn't end up switching over ^______^ Chelsea is someone I've known from the past, and from what I know of her she is reliable, detail-oriented, and also she speaks Korean. I have no doubts that my mom would've been taken care of and in good hands!

One of the insurance Representatives Angelica went beyond and above to help me out to make sure I…read morehad everything that I needed and she does follow-up calls to see how I'm doing and if everything's okay I give I give Lara insurance agency five stars. It seems like I'm going to be a client for quite a while now. If they keep up the service they're giving me nothing will stop me from coming here. Thanks Angelica, way to go

The representative at the Torrce office " Jennifer " is always so kind and caring which makes me…read morecomfortable....so thank you Jennifer.. George " Sonny " Austin

Great agent very helpful, and always there when needed. Allstate is a great insurance company that…read moreyou can trust. Mr. Shehata is knowledgeable, helpful, and hard working.

The experience was amazing. Mr. Shehata endured all of my phone calls and was very patient with me…read morewhile I was picking out a new vehicle for my wife and creating quotes for each vehicle we were interested in. He bared with us through the process and kept following up until the deal was done and he was able to create a quote and the policy within 30 mins. Also, the deal on the policy was the best quote I could have ever received. A family member that works for another insurance company told me that was the best deal I could get. We left the dealership fully covered in our new vehicle. He also followed up until he had every piece of information that he needed. Please allow me to reiterate that it was truly an amazing experience.