I called Rosemary's practice, who is a wonderful doctor, but was hung up on by her obnoxiously rude receptionist. She is cold, nasty, rude, condescending, and terrible to speak with. When parents call about appointments, they are nervous and worried about their children's mental health. The receptionist lectured me, raised her voice at me, spoke down to me, and scheduled an appointment a month out. When I asked if there was any way to make it sooner for the sake of my son, she again loudly read "notes" that blamed me for why that couldn't happen. I said, fine, make the damn appointment at the end of the month, and she hung up on me. Wonderful doctor, terrible customer service. We will be finding a new psychiatrist.
She has also treated my wife poorly and rudely in the past. Great front line service at a psychiatrist's office. read more