The business could not make the prescription that they came up with. That's fine... I would just…read morehave to use a glasses place that could. However, they charged me $35 for a printed copy of the prescription. It was on the screen... they could have read it to me if I had to write it myself. No...$35 or I get no copy... the appointment I had to pay for would have been money to waste as the whole test would have had to be redone elsewhere. Crooked practices!

First time at Pixel eye care centre in Kemptville. It was a great experience. All the staff members…read moreare very friendly. The eye exams were thourough and Dr. Rizk took the time to explain the results. The best thing was they were very good with my 5 year old daughter. I highly recommend Pixel eye care center. They are knowledgeable and friendly. Your eyes will be in goods hands.

The end to end process was a very positive experience. From booking the appointment online to the…read morepleasant greeting at the reception area to the testing and consult with Dr. Neema. The store front is very welcoming and polished. In my opinion, this practice has leveraged technology the way we all should!! Book your appointment here, you won't be disappointed.

I asked several times at my last visit in Potsdam if my bill was up to date and they told me I…read morestill owed like $37 or so which I paid and asked repeatedly if that was it. All times i asked, they said I was up to date. Shortly after I get a bill which I ignored and subsequently was nagged by someone from billing in Massena who was outraged by my refusal to pay $27 ish . .... a very minute amount in comparison I guess. I'd liked to think she was just having a bad day I guess.

update my review , quick appointment, only downfall is no sunglasses after eye treatmentread more

I had a very negative experience at St. Lawrence optometry…read more The St. Lawerence optometrist Dr. Chippior (whom owns both stores) saw me for a two year follow up appt.. Dr Chippior told me I was borderline requiring glasses and asked me for a two week return visit to re check my right eye. Right after the first visit and without telling me, she advised the MTO that I could not drive without corrective lenses. Dr. Chippior did not advise me of needing corrective lenses nor on my second visit two weeks later She advised me that my new prescription was such a "minimal change" that I would not notice the difference in the glasses. She never informed me that this prescription would require me to wear glasses in order to legally drive a vehicle. This lack of disclosure was both unprofessional and potentially dangerous. I will never see her again nor would I recommend her or her business.

From the owner: St. Lawrence Optometry Clinic is the oldest and largest optometry clinic in Kingston. The clinic…read morehas served the optometry needs of the region for over 40 years, combining a tradition of personal, patient-focused service with the latest technology and education to care for all of your optometric needs.

The optometrist retired and this business closed years ago…read more I went here for decades and Dr Saidel was great. Occasionally still see him at St. Lawrence hockey games.

Located in an old building that looks a little sketchy at first, you soon find out that the inside…read morelooks much nicer. The receptionists and doctors are very friendly as well as helpful

Optician poor. Front counter staff much worse. Nasty. Unhelpful. Not really suited to your 1st…read moreimpressions of a business. Took 4 months from initial visit to receiving my new glasses. Includes having a second eyetest. As 1st one was not right. Paid up front too. New glasses look nice on my bedside table. I am still using my 13 year old glasses. Why ? Probably because they work. Avoid this place.

The good: they offer discounted frames at a good price. You can't beat their prices!! They…read moreobviously do not make much money on a pair of glasses sold because if you price them anywhere else, they are more expensive! The women who do the tests are always friendly. The woman who adjusted my glasses when i picked them up was nice too. My doctor is good. They do eye health tests and followup from specialist. The bad: They do not have enough staff to meet the high volume of clientele. The staff is managing with no support and guidance from anyone it looks like. The women seem to do a little of everything there. It is strange when you see the person who performed your test is also booking your next appointment and taking your money..? They do the old school billing. They do not submit to 3rd party insurance. They dont answer the phone!!!