Dr Tsai is a very good doctor, only complaint is that the receptionist. I was visiting his office…read moreseeing Dr Sophie Fong. The receptionist was an elderly gentleman, he was very rude, the way he talked as if we are some uneducated people. I had severe dizziness so my husband had to check in for me, not knowing everyone had to wait for call, he went to the window and was shouted to go to the line. Can't he just be politely asked my husband to go to the line instead? I was very sick don't want to talk back, but the gentleman on the reception seat was rude! If he is not enjoying his job he should quit to find something else. He was the first one to meet with patients for entire office.

Horrible office. Called ahead to confirm it they took my mothers insurance. The office said yes…read more Made an appointment and waited 3 weeks. Got to the appointment early, gave the office her OD and insurance card and was turned away. Wth, get your staff in order. Unbelievable

I want to recognize Joshua, one of the security officers at Garfield Hospital, for his exceptional…read morekindness and compassion. My mom and I were having a very difficult day, and from the moment Joshua greeted us, he made us feel safe, welcomed, and cared for. He kindly guided us to the front of the ER, and when it was time to leave, he personally helped my mom in her wheelchair all the way to our car. It wasn't just what he did...it was the genuine care and compassion he showed while doing it. His kindness, patience, and willingness to help lifted a heaviness I was carrying that day and reminded me how much simple acts of compassion can mean. Joshua went above and beyond his role, and his professionalism and empathy made a lasting impression on us. Garfield Hospital is fortunate to have someone like him representing the hospital. Thank you, Joshua, for treating us with such kindness and respect.

You can feel someone's energy the moment the person opens his/her mouth…read more We were here to visit our mom on May 28th, 2025 in the CCU Unit. The day shift nurse, Asian, possibly Vietnamese, had one of the most unwelcoming voices I've ever heard- almost like a "Don't bother me or I'll F-U up attitude." If you don't love what you do, find something that you love. It's NOT always about the money!!

Well our family member was in a local hospital, was on the mend and was assigned to this facility…read more She was there less than a week. The air mattress bed that was promised to be there, never arrived. Instead she lay on a flat, worn out pad for her stay. The worse thing was on Thursday night, late, was having difficulty breathing and was sent to a local hospital. We were never notified. They said they called but whatever staff input my wife's info had the phone number completely wrong. We didn't know she was moved until we went to visit some 18 hrs after she was transferred. Luckily she could have been in dire health, but was stable when we arrived. This is not a facility I'd suggest for anyone. She could have been dead and not know. Mistakes happen, but getting the correct info down is inexcusable. Terrible place

I recently toured this facility and was very impressed by the warm, home-like vibes throughout…read more When searching for a Skilled Nursing Facility (SNF) or Subacute--especially for a long-term placement--it's so important that the environment feels comfortable and inviting, like a true home. This facility really stood out in that regard. It didn't feel cold or institutional; instead, it had a peaceful, lived-in atmosphere that would help any resident feel more at ease. Definitely worth considering for your loved one's long-term care needs.

Chinatown Service Center got government and private funding. It is a non-profit organization, they…read moredid not pay tax. They did not care about service and competetion. I went to seek help and treatment, but I got insult and abuse. I follow chain of command, Nichole Chan did not answer my email; her supervisor Nina Yuen Loc told me to go back to Nicole; the big boss Peter Ng did not respond my email either. Customer Service had no authority to do anything but listen to Peter. They can talk only, not write. If they cannot put what they did in writing what the use to talk?

Long Lee is the Best Doctor I ever had Been seeing her for…read more12yrs I'm ver happy with her and her staff

I became a patient at The Buddhist Tzu Chi Medical Center a few years back when I lost my…read moreinsurance. I looked around for "low cost clinics" and was happy to stumble onto Tzu Chi where I could speak to a physician for a $40 flat fee and I could also get full panel blood work for ~$20. They also have dental and acupuncture services, but I have never used those. I was shocked when I first met Dr. Stephen Denq. He is the first doctor I've ever encountered who was not in a rush or trying to push pills on me to get me out the door. Dr. Denq took extensive time to explain to me the different medical conditions I was experiencing, possible alternative explanations, and a cogent medical treatment strategy. He also shared with me that having a 40" waist is a predictor of heart disease and diabetes. He then explained that he shares this information with all of his patients but unfortunately very few of them actually listen and come back for their next check up having lost weight. He asked me what kind of patient I would be. That was it! Even though I had been obese for four decades, this is the one medical conversation that changed my life. I took his "challenge" very seriously and I began my health/fitness transformation right then and there. The first 20 lbs I lost were by switching to a 100% plant-based diet (not his recommendation per se, but after extensive research, I realized this is the best diet for me), Since meat and cheese have 5X the calories of plant-based foods, I was able to eat the same exact amount while still dropping my caloric intake by 80%. I went back three months later and Dr. Denq was very pleased with my progress. I shared with him that I had plateaued in my weight loss and he suggested I had mastered the diet aspect, now I should strive to increase my exercise regimen. I then joined adult gymnastics (which I am addicted to) and lost another 15 lbs. I went for my quarterly blood work and exam and again Dr. Denq was very excited about my new healthy lifestyle. I told him I wanted to still reach higher level of fitness and he then shared that the human body gets used to the exercise regimen it becomes accustomed to. He suggested I change up my gymnastics work out or take on a second sport/activity. Realizing that successful gymnasts (children and adults) are strong and lean people, I joined a second gym that focuses on High Intensity Interval Training (HIIT) where I lost my last 15 lbs. In total, I lost 50 lbs in almost two years in BIG part due to Dr. Denq's honest conversations with me. In conclusion, this is a great "low cost clinic." Even though I have insurance now, I am still a patient of Dr. Denq at The Buddhist Tzu Chi Medical Center. I even donate to their nonprofit because I believe in the charitable work they're engaging in. Note: While I love this place, I believe in being completely transparent. One downside to this clinic is that a lot of the staff/volunteers speak with a heavy Chinese accent. Dr. Denq does not, so we communicate perfectly, but when the clinic calls to remind you of an appointment or you call to make/change an appointment, communication can be a tad challenging. Oh well, that's a small price to pay for world class medical treatment at extremely affordable prices.

TMI. Proceed with caution. For women…read more I'm never one to make reviews but this had to be done because I had her 2x. I had Christine Liu today, 09/10/25, for a pap smear appointment. I had told the MA, I have spotting that is BARELY visible, so the MA told me to tell Liu, so I did. She walked with such an unwelcoming aura, and she said "you're bleeding?" I said "yes but i don't think it's anything". She typed on her computer AND LEFT. NO goodbyes. NO heads-up that shes not doing what I allotted my time for. I just heard her in the hallway talk to the scheduler saying "she's done". NO professionalism at all. I brushed off the first time that she acted like that on my other appointments. But I HAD TO SAY IT. She is the worst NP. She's the type of doctor who DOES NOT listen and DOES NOT CARE. Don't even bother scheduling with her, she's the worst. It's gotten to a point I'd prefer a man to do my pap smear than that woman. CHRISTINE LIU, YOU'RE THE WORST.

some of the ladies here can be quite rude but fernando was so sweet!! Very kind and helpful. Great…read morecustomer service with Fernando! Thank you

Truly would not recommend AltaMed to even my enemies. The worst experience with a doctors office I…read morehave ever had and it is bad every time, not just once. 30-45 minutes waiting in the exam room to see a provider. Dr. Said she would call me to follow up and never did. At least 30 minutes on hold when you call and rude receptionists can't even view your chart so put you back on hold. Referrals department sends me to doctors that don't even treat my condition. Continue to fax referrals to the wrong number despite being given the correct number multiple times. DO NOT GO HERE unless you have no other options. Despicable.

Very professional and supportive staff everyone is friendly that works there and they get a job…read moredone right without a long wait. I'm super happy with this doctor's office and although doctors including the staff coming in here for 10 years straight, and before that started going about 20 years ago until I moved.

MISS THE OLD STAFF SO MUCH (HEIDI AND A DR THAT USED TO BE THERE) BUT THEY STILL MAKE ME FEEL AT…read moreHOME. Prior to getting my braces, in 2015 I needed some work done in order to put on my braces. Tzu chi was referred to me by a friend, and I just loved them since that day! They did all the prep my mouth, and the staff was just my absolute favorite. With my insurance, it was going to cost at least 800-1000 dollars, WITH insurance. I did everything with them, and it was literally a fraction of the cost. Fast forward to 2022, I randomly called and prayed they were still here- all new staff, but they're still here and going!!! I got my cleaning, and took a rapid Covid test all in 25 mins. The dr that cleaned my teeth was an older woman, who is just so nice!!! Not to mention- Wise, polite, and truly cares about your health. She left my teeth so clean and perfect! I cannot thank this place enough. I will be back in 6 months for my next cleaning, and I urge anyone who wants to save, because I know these things can really get up there in pricing (they also take insurance as well!) I didn't pay 1 cent for my cleaning, but if I had to and my insurance didn't cover it, I love knowing that here I could not only afford it, but it would be worth every cent. They have a patient in me, for life. Thank you for taking care of me since 2015, tzu chi!

Move over, Cedars Sinai and unreachable west side doctors. Instead, head straight to Rosemead for…read morefree parking, an amazing staff, and visit with one of LA's premiere cardiologists who also happens to be an incredibly nice guy. P.S. He's the past mayor of Arcadia. Yelpers, meet Dr. Michael Cao! I was referred for a CAC (Coronary Artery Calcium scan) to check for arteries clogged by too many Yelp events. No referrals here, the scan is done right in the office by a trained radiologist. Dr. Cao himself reviews the scan and follows up if there's more to be done. Fortunately, my diagnosis was no build-up, continue Yelping. The doctor is very approachable and popular, given a very full waiting room and a huge staff moving everybody around. Despite being so busy, I felt like I was the only patient around that day. Thanks Yelp for my new cardiologist.

I am deeply disappointed with the care my father received from Dr. Michael Cao and his office…read more After my father was discharged from the hospital in August 2024, it was urgently recommended that he see a cardiologist due to his heart issues. Dr. Cao saw my dad in September, and a test was conducted soon after. However, when it came to releasing the results or reviewing them for potential risks, Dr. Cao and his office became incredibly uncooperative. Not only did they make it extremely difficult for us to get the test results, but they also caused unnecessary delays for both my father's primary care physician and his high-risk doctor in obtaining critical information. The office staff kept the report from me and my family which I know I have the rights to obtain. After countless of heated arguments with their office staff going back and forth about the results by the time they agreed to send the results it was time to see Dr. Cao for the follow-up. Then Dr. Cao just simply said our case needs to be referred to another specialist when they could've referred us directly to begin with. Despite the urgency of my father's case, it seemed like Dr. Cao was unwilling to prioritize the situation. My father passed away in November 2024 due to cardiac arrest, and I can't help but feel that better communication and more proactive care might have made a difference. I expected better from a cardiologist, especially when my dad's health was at such high risk. Sadly, this experience has been a frustrating and painful one, and I would not recommend Dr. Cao to anyone in need of urgent care. During this time I heard he is the mayor so it seemed like he was too occupied and prioritizing that over the care for his patients.