THIS REVIEW IS FOR HOSTING AN EVENT…read more My baby shower was hosted here and we had a great time! If you're a Rosemead resident with a Rosemead address on your ID, you'll get half off the renting costs :) Rented out Room 2(?) the largest room that fits 300 guests. We had about 150 people at our baby shower and it was very comfortable. The staff set the table and chairs for us, while providing extra tables for desserts, food, gifts etc. Having strong AC was extremely important for us and they fulfilled that need! There was a restroom with 5 stalls per gender that was super convenient inside the room. The center also provided several large trash cans and emptied out the trash throughout the event. There are doors that open to the outside park area, where we stationed our catering vendor. This place is great and they get quite busy so I'd highly recommend booking early if you're interested!

The staff were able to direct us to our event very quickly. The space was clean and seemed…read morecomfortable. They're well prepared to host events, though the space is a little basic. On a very hot day, the air conditioning was working extremely well even in a crowded room. I would not hesitate to host a casual event here!

It nice and they have daycare at the center. But the youth worker are very young and need to have…read morepatience with these young children

Annie Sumioka is a kind, loving, and caring lady, always with a smile on her face. She always pays…read moreattention to the details and is always there. She makes all of us seniors feel welcome on every trip and program we attend.

Thank you for the delicious patriotic drive thru lunch and accessories. The peach tea drink and…read morecupcake was delicious. Thank you for making the holiday a precious memory. Enjoy your forth of July!!

Attended the Supervisor Hilda Solis Chinese Lunar New Year event at the Hacienda Heights Community…read moreCenter today. It is the year of the Fire Horse. A great event with L. A. County people, politicians and guests celebrating the LNY. Wonderful food and entertainment of a Lion Dance and traditional Chinese dances. A very nice community facility. Rating: 4 Stars

I just got off the phone to inquiry about renting a space for rehearsal and before I could give any…read moreother information I was told that it would be too expensive for me. I was very offended. This call was made today 6/9 at 5:30 so I don't know who is answering the phone. It was a young gentleman, but to make an assumption That I could not afford something is not for him to decide. His responsibility was to give the information that I was inquiring about at least, allow me to explain what I was looking for and what organization it was for. Not only do I run a nonprofit, I'm a property owner in Hacienda Heights, community member and I think that was so insulting. I thanked him for his service and told him I could no longer further the conversation. I said my goodbye so I definitely do not recommend this place to anyone. They're not interested in helping a community if they can insult and turn someone away without even knowing who they are and what their needs are. With everything going on in the world and in our own state, we need to be respectful to our community members. The reason I reached out was before I gave my money to another business outside my community. I thought I should inquire within my community because it would be most beneficial to give back to the community I am from. Whoever this young man is, I highly recommend that he does not answer the phone or do any type of customer service. He is rude and offensive.

I took my recipient here. It's kinda of a nightmare. The security guards come in and out and…read morehang out cracking jokes the whole time or scrolling on the phone when one walked away to get a drink....our dollars at work. The two service windows don't have clear signs. People all standing in front of it and around it. Waiting. But you find out is that they've been helped and are waiting. Meanwhile, I'm thinking I'm in line. I had to find out from someone who came up after me that I had to around these people and push a button at the window for help! Security guards are still there cracking jokes. So what do you do? You obviously get paid to do nothing! No posts at window to push button for help. No one stands aside or tells you. I wasted half an hour in an imaginary line. Another 90 minutes after I got to the window. I'm still waiting. It's going to be 2 hour wait in a few minutes. Security guards still cracking jokes. Maybe they're the paid entertainment.

Customer service sucks and they make people wait outside on the sun they think there better than…read moreeveryone else

If you can station someone in the front to answer the door would be awesome. There were so many…read morecars parked in front but nobody to answer the door. I even called and left a message but nobody has even called me back and it's been a week. If you are a community center and offer some sort of service to the elderly I'd very much like information regarding it.

MAIN BANQUET HALL RENTAL REVIEW…read more Pros: - room was spacious and clean. - rental came with 20 round tables and 10 rectangle tables that fit 10 chairs each and also included 200 chairs - they have a stage - they have a kitchen you can also rent for $67 extra but it comes with a huge fridge freezer and hotel size ice machine - semi-private playground is attached in the back which is hardly used by the public - plenty of parking but if the community center has classes going on those spaces will have to be shared so this can be a negative - restrooms are very clean Cons: - no mic system no speakers we brought our own - kitchen doesn't include their stove - you have to pay for a staff member to be there for your entire event time ($23/hr I think) - no alcohol allowed unless you hire and pay for security guards We booked the big banquet room on a Saturday for our son's birthday party and had a wonderful time. The security guard and most of the staff are nice. I had an issue with one of the worker (Jessica?) being rude to me over the phone. Basically I called and got permission from their office that I could store some drinks/food in the fridge the night before my party. But they didn't tell me their staff also used the same fridge and I guess someone almost ate our cupcakes. Not a big deal but Jessica called me and accused me of breaking their rules and tried to go off on me stating I would have to pay for another day or something crazy like that. Very unprofessional. Obviously whoever told me yes (guy who had a very sweet personality) lied to her and told her he never did such a thing Long story short- write your name on all your stuff in the fridge!!! They have a smaller room (130-140 people) to rent up at the playground level which was also a great option and a lot cheaper. There they offer an attached patio and kitchen as well with the room and have close access to the water park and playground. Also a great choice.

Went through counseling here with Mr. Ng and he was awesome, kind, very helpful and patient to help…read moreus walkthrough different issues. Affordable too. Highly recommend this place!

This website gave me the impression is neglected and not been upgraded for long time. It was ok few…read moreyears ago but sorry to say its not helpful at all now.

San Gabriel Valley Service Center has friendly customer service and great resources. They have…read moreutility assistance and food banks.

I almost don't want to post....this is my go to place for fun activities. All the staff have been…read morefriendly and kind. My son also belongs and we are great supporters to all their events. You must join but the annual fee is reasonable. They have two major events and these help hem be low cost to the community. We do most of the summer events and folks that are not members can pay to do activities and just pay more than a member. pearl, Melissa, Tony and Kyle are great staff. I am forgetting some, sorry.

I've been a member of the Community Center for a few years now. They offer many different programs…read morefor all ages. But due to work, I have only been able to take a few classes throughout the years. But I do love the variety of classes that they offer and how constant their schedule is. If you are looking for a Japanese school for your child to attend, they offer that. If you would like to just learn more about the community through the different cultural classes, just sign up for the emails and you can be alerted for upcoming classes that they offer. I've taken amigurumi (crochet), ikebana (Japanese flower arrangement), and a cooking class. All of the instructors are great and mostly volunteers. So it just shows you what a great community there is. They have festivals through the year and also help put on the West Covina Cherry Blossom Festival. They also host the West Covina obon at the center but it is organized by the Buddhist church which is based out of the community center. So there is just a lot of activities that you can get involved with.