Small building and safety office in la puente and great if you're looking to go in and get your…read morepermits and get out. I was in and out with in 10 minutes. No lines and the staff is great.

Appreciate the work the City does. They recently handed out turkey to La Puente residents for…read moreThanksgiving which was a beautiful way to give back. Plenty of people in the line, but staff was friendly, met the mayor who was so gracious, and the building itself was easy to navigate. Its great to see the city hosting wonderful events like this. I have noticed an influx in parking tickets in the area. Specifically on our side of the town, the parking enforcement officer goes ahead of the street sweeper and cites people like crazy. The previous officer was less vigilante about it as he would drive behind the street sweeper, which at times allowed for someone to race out in the event they forgot to move car. He seemed to have more empathy for the working families in the city. New parking enforcement officers seems to have a quota he needs to meet. Had a neighbor cited for expired tags, even tho vehicle was inside their property, which I learned ticket person could not do! Another neighbor for being too far away on the curb. Be aware of the guy.

Hey La Puente City Hall, stop hiring nasty rude admin!! Norma Ramirez at nramirez@lapuente.org…read moreclearly hates her job, people and probably herself from the sarcastic tone in her voice. I'm not the only person who feels the same. I know politics plays a big role in filling open positions but we can DO BETTER by stepping away from that classic stereotype that all City & County workers are A-holes; especially office positions that have to engage with the public face to face or over the phone. They are the face and the first person in contact.. they are making you look really bad. Hire someone competent and people oriented.

My husband and I went into the Social Security today, took a number, no appointment and met a young…read moreman who has worked for SS for 17 years. We were looking for clarification and clear instructions on applying for Medicare Part B. He was quick, responsive and helped us so much. He was sitting in the Number 1 cubicle. Thank you, sir.

It was terrible, the receptionist kept asking me questions why I was there even though i told her…read more(Last name Ho) and then because I was a walk-in, she said, don't come to my window and tell me that you're waiting long. I did nothing to indicate. I was going to complain in the first place. She was just very rude.

This Costco has the worse customer service ever. Employees are rude and God forbid you make returns…read morethey don't agree with. They will note your account and remind you that when you return things. They will tell you are known for returning things". The store manager she's terrible, when you call to complain instead of investigating, she's will tell you not to shop there anymore. And Steve some store supervisor will pretend to solve the problem but with a condescending attitude, wishing he didn't have to deal with you. Just TERRIBLE customer service. They should remember they exist because we pay and shop there.

Honestly, this strip of land is exactly what it's called. All industry. Just passing thru. I…read morewished people would drive slower.

This review is for Regina at the information desk THANK YOU…read moreso much for helping me today with my ticket. AWESOME customer service.

This review is for Patrick from Parking Enforcement. I work at a school in La Puente, and one of…read moreour biggest struggles is parents parking out on the street on sweeping days. There is not much room in our parking lot, but we also don't want our parents getting tickets for simply trying to pick up their children. Patrick goes out of his way to keep us informed and helps us resolve potential issues before they arise. His excellent customer service does not go unnoticed, and we are extremely grateful for his partnership in keeping our city clean and safe.

After my parked car was involved in a hit and run, I first went to CHP to make a report. CHP told…read moreme the incident needed to be reported to the sheriff's department, so I went there afterward. The officer assisting me, Delroy, immediately told me to go back to CHP. After I explained that CHP had already directed me there, he told me they do not take reports for incidents on private property and said to go through insurance instead. He also stated, "We're not going to do insurance's job for them." Throughout the interaction, he was very dismissive and did not seem interested in listening to the situation or providing any guidance beyond telling me to contact insurance.

Zero stars, have been here since 2 am waiting for my pops to be released it's now 6:40 am, this is…read morevery unprofessional I hear people behind the tinted windows, very slow very rude very unprofessional individuals work here. I was told this would maybe take an hour but here I am.

I was pleasantly surprised by this morning's visit to the Whittier Social Security office on…read moreGreenleaf. The Security Guard was professional and polite, the facility - including the restrooms - were clean and well maintained. Our appointment happened EXACTLY on time. And best of all, Ms. Gutierrez was professional, kind and took care of our questions quickly and competently. It was a great experience! I hope you all are as lucky as we were!

They are very efficient. Very friendly and very helpful. I didn't have to wait long at allread more

My son went on a field trip here with his class and loved it! From the website and my Google…read moresearch, I couldn't really tell what to expect, but from the pictures and his stories, there were activities and games and history. Definitely would recommend for school aged children.

I drove in and found a school. Everything thing was gated or locked. I don't mind paying an…read moreadmissions fee. And a police car drove in as I parked to explore via a walk around. It disappeared... That government car was nowhere to be found. The dirty fat cat appeared to investigate too. It meowed very wickedly at me. Maybe I could have jumped a fence or two. The sign stopped me. Dry leaves. Rotting fruits. Decaying garden shed. Tombstone. Sitting space for burnouts. Vintage gas pumps. Abandoned orange-yellow school buses. I walked around the happy yellow mansion. This place was weird. I didn't even go inside. Some Chinese men walked in circles in the parking lot. Maddening moments from gates and locks. The ambiance alone was eeriness too the max. The John A Rowland House was something for me to do... Since, I was in the area and all. I don't recommend anybody loitering, but I did it.

How many ways can we spell "above the line" this fire department from the architecture, engines and…read morestaff. Architecture of the fire house was a big plus. So many bays here for engines. Quint and advise was appreciated. Noguchi, Captain Estrada and invited me to the table and we dicussed technical features of the "apparatus" (no its' not what you are thinking). Thanks for photo opportunity, interaction and learning. Glad it's not all about business and people matter in the very wealthy little city of Industry. Appreciate the advice and gesture.

City of West Covina is one of the cities you'll drive past when you're on Fwy 10 heading west from…read moreOntario to Monterey Park. I usually am in this city mainly to visit the Eastland Center off of Barranca Ave. Most recently I have found The McIntyre Square (Thumbling is here), Tokyo Central, Tony's BBQ, and Haven City Market (HCM is a foodie's paradise). Wow, so many great food plazas and food halls with many great restaurants and shops waiting for our arrival! If you're out and about and want to explore something different and you've never been to West Covina, then this is the city for you. I'll see you at HCM this Sat 11/02/2024 for their Grand Opening celebration. Come early and support your neighborhood's newest food hall!

I frequent City of West Covina quite often while here for The New Haven City Market Place eateries,…read moreGW supermarkets and also the Quan Nem Nihn Hoa Vietnamese restaurant all located in the same vacinity .