We recently had our home inspected by Bill during the sale process, as the buyer selected him for…read morethe inspection. As a seller, the inspection phase can be stressful, there's always concern about uncovering issues you may not be aware of. That said, Bill was an absolute professional. He took the time to answer both my husband's and my questions throughout the process, even though we weren't his direct clients. That level of care really stood out. His report was incredibly detailed, clear, and informative, which made the entire experience much smoother. We'll be purchasing our retirement home soon in Bullhead City, and we're hopeful we'll find someone as knowledgeable and thorough as Bill for our inspection. Thank you again, Bill!

Bill was great to work with. He was very helpful and informative about radon testing/mitigation. He…read morewalked me through best options for mitigation and the research around radon.

We needed to sell our home quickly and it needed some love prior to listing it. Our neighbor with…read moreanother 5 star review below said we had to call Paul at High Country Handyman, and we are so glad we did. Paul and Juan did such excellent dry wall work that I rehired them to paint my entire condo prior to selling it. They not only did the job with amazing detail and for a fair price, they also fixed multiple extra things they noticed to help me get the place in immaculate shape to sell. They were on-time, communicative, and respectful. They will be my go to call for any repair needs in the future. Thank you to Paul, Juan, Robert, Chris, Dan and the rest of the High Country team. If you are reading this review and thinking about texting Paul, just do it, you won't regret it.

I hired Paul from High Country Handyman about four years ago to maintain exterior aspects of a…read morecommercial property we had on 89A N. just past the Flagstaff mall. I thought it would be an interim hire, but the guy was so dependable and conscientious I never had a reason to hire my own guy (within my company) to maintain this property. There were times I wouldn't contact or hear from Paul for a month because he (and I) knew that he was just going to take care of things. Point is Paul is one of those rare finds in construction and maintenance that you can tell him what you'd like done and he just handles it. Best I can say is hire Paul for one project and you will be calling him for your next project and your project after that. When there was something nonrelated to his scope of work I would call him for a Flagstaff referral (I live in Phoenix) and he seems to know everyone up in Northern Arizona, so he has plenty of contacts. For someone like me (that lives out of town) Paul saved me thousands of miles and hundreds of hours traveling to Flagstaff over the course of the last four years~ because he just took care of it. That's what's hard to find today, that's what Paul @ High Country Handyman provides.. Bryan Ziegler Ziegler Development Co. Architecture/Structural Engineering/Civil Engineering/General Contractor in AZ since 1977

I needed a local company to help me set up my fathers computer. I was able to get help right away…read more I am very happy with the professional and speedy service! Thank you Platinum Tech. Joel, Jose and Daniel are ALL professional, efficient and knowledgeable. I highly recommend them.

Matt came through for us following a very large snow fall. We were visiting Flagstaff and all…read morestores were out of shovels. He sent a couple of guys over who were able to clear the snow berm and give us a spot in the driveway in less than an hour. Thank you Matt and your guys.

We have been using Matt and his people for more than five years in our rentals and home. I am very…read morehappy with their work and what is charged. We have needed help in all property management areas and have used numerous service providers, so I have experience comparing Matt with others. Always happy with his outcome.

My experience with this company has been incredibly frustrating. In short, I do not recommend them…read moreand would not use them again. Details: Our house did not have a/c and our upper level was getting pretty toasty during the summer. After getting six quotes, we went with Master Mechanical. Our furnace covering the upstairs was over 30 years old so we decided to replace that at the same time. MM recommended a heat pump and furnace combo to address all our heating/cooling needs. Since install, we've needed MM to come out multiple times for various different issues that all amount to them cutting corners and doing a very sloppy install job. Ironically, when getting quotes, two of the more expensive companies warned us that a lot of contractors are cheaper, but cut corners during install, causing problems down the road. At the time I chalked that up to sales tactics, but now I wish I'd taken their advice more seriously. The problems started right off the bat. They couldn't get the a/c system to work after install. Supposedly it was a thermostat issue -- the old wiring for the thermostat wasn't compatible (whatever that means), and instead of just running new wire they went for the wireless thermostat option. They eventually got it working, but the wireless thermostat they installed wasn't a smart thermostat, which was in our contract. They came back and left some additional piece that could be connected to the thermostat to make it a "smart" thermostat. And I mean left it -- some assembly required by us that was not as simple as plug and play. Fall comes and we discovered our furnace for the lower level wasn't working. They didn't replace this one -- it's an older one, but it was in the same closet as the new one, so I figured something must have been unplugged or wiring messed with on this one while installing the new system for the upstairs. They come out and tell me some door shutoff piece was broken, not their fault. I can't prove it had anything to do with them, but this furnace was working beautifully with no issues the previous winter and I definitely didn't mess with the door so seems pretty clear to me what happened. But I sucked it up and paid that bill. Not long after, the new heat pump for the upstairs started having issues. It was working well for heating during the fall, but then temps dropped to a point where the heat pump should have shut off and the furnace would over, but it didn't. The heat pump just ran constantly trying to heat the house but unable to raise the temp anytime the outside temp was below 40. I called MM and they came out a week later and figured out they hadn't hooked up the wiring correctly so the furnace wasn't able to kick on. (I had asked after the install if they tested the systems and was told yes, but obviously they didn't test the heat). They "fix" the wiring and tell me it's good to go but I have to put the system on "auxiliary heat" (emergency heat) for the furnace to work. I ask, "so the heat pump won't work at warmer temperatures and then automatically kick over to the furnace once the temp drops enough?" They had no idea. Their solution was for me to manually change the heat source between normal and emergency heat for the two systems and they would come out again to add some outdoor sensor to see if they could make the transfer work on its own. How do you recommend and install a system and not know how it works??? Absolutely baffling. They topped it off by sending us a repair bill for the wiring issue, despite it being under the labor warranty and their mistake. I now have no faith this system will last and have considered hiring another contractor to come inspect it and make sure there's nothing else glaring. Do yourself a favor and go with someone else.

I requested an appointment for routine maintenance tomorrow morning, but they worked me in same…read moreday. They did a very thorough inspection and cleaned the coils for the $135 service call. (Previous comanies just offered a visual inspection for $99). They were very honest about what I needed, offered good prices and a 10% teacher discount. Michael was friendly and patient with his trainee.

Peter Garcia was an absolute pleasure to work with. He and all of his crew were very courteous,…read morerespectful, and efficient at their jobs. Peter was easy to contact and always kept us in the loop regarding the status of our project. I wouldn't hesitate to work with them in the future should the need arise. Highly recommended!!!

Avoid this company like the plague. They left fans running for 6 days without regularly checking…read more They billed us for two truck loads of waste disposal (I could have done it with one pickup load. They charged us for hazardous waste cleanup of their equipment when the leak was tap water! The also sent a bill with one day to pay without late fees (and no itemized list of charges)! And they charged over $70 to pay with a credit card! Awful company to do business with! Never again!!! Am contacting the BBB next!

Exceptional service! Very friendly team from the receptionist answering the phone and scheduling to…read morethe guys that showed up to actually do the work. We scheduled to have a few rooms (three of our four) done plus our couch and after thinking about it decided to add the extra room, hall and a linen headboard. They were super accommodating and flexible for us to be able to add in these things and explained so much ahead of time in relation to what to expect and why (I didn't even think you'd need that for just carpet cleaning but you'd be surprised!) I felt like everyone actually knew what they were talking about and what they were doing. The guys showed up at our house on time, they were professional and friendly as well. They explained again the process, made some solid recommendations- did not feel like they were salesmen at all! The carpets, couch and headboard look awesome and we are super pleased with the price as well. Definitely would use TG's again.

In 2021 we had a pipe burst behind our laundry room wall, causing extensive damage throughout our…read more2-bedroom townhome. TG's was referred to us by our plumber to help us navigate the insurance and repairs that would be necessary. I do not know how we would have navigated this process without the professional expertise of this company, specifically the owner, Loretta. She had the difficult task of helping us submit claims to both our private insurance and the HOA insurance, both of which didn't want to pay their part. We were also faced with labor shortages, supply delays and slow insurance reimbursement but she magically made it all work. She exceeded our expectations in everything she handled. Whenever we hit a bump in the road, she had a potential solution and was cheerful and extremely knowledgeable in her field. We HIGHLY recommend Loretta and her company if you ever have water damage and need a remediation company.

I had some service work done on my Equiment recently, and it went so well!…read moreI highly recommended this place for great customer service and a great job well done! Thank you and I will definitely be returning!

April 23, 2025 After two botched attempts at fixing my snow blower last snow season, I tried…read moreonce more with Flagstaff Equipment. I discovered they've had a renaissance with customer service and repairs. I was told they fired the problem mechanics. My John Deere 13-horsepower snow blower is obsolete and no longer supported. They searched for and found the discontinued flywheel and installed it. I had continuous updates as to the status, progress, and plan for repair. Thanks to Antonio, Jack, and Nick, my machine plowed like a champ in today's snowstorm in Munds Park. My name is Lou, and I stand by my review.