Because of the extremely poor customer service provided, I contacted the Better Business Bureau…read more since the BBB shares your complaint, the owner of Jackson got upset and canceled my order. I've been waiting for 6+ months, just to receive a brass plate for my mom's grave. Apparently it finally came in, was wrong, but the opener never contacted me. He told the BBB he sent it back & it would be fixed & returned within 2-3 weeks. Quite miraculous since initially it took over 6 months, but now only a few weeks. However, I won't receive it because the owner is upset I complained. Beware because this company will retaliate against you.

From the owner: Jackson Monument Corp. has been providing custom made memorials and services to families in Beloit,…read moreWI and the Stateline area for almost 150 years. They specialize in providing custom personal monuments and headstones. Their services include: monuments, markers, bronze markers, granite, bronze and aluminum vases, cemetery lettering, custom on-site fabrication and repair and cleaning of memorials. They also offer cremation services. With an indoor showroom and Rock County's largest display, you are sure to find what you are looking for. Jackson Monument wants to help you tell the story.

I had not used this place before but thought I'd give them a try. I thought since it's a small…read morefuneral home that maybe they would need my business. I am sorry I did. After spending an hour with Brian, I truly wished that I could have moved my loved one to another funeral home. 2 years prior, I had used DMW and was pleased. They took care of everything and helped us get what we needed as far as life insurance etc. This place made US go and pay the cemetery. DMW didn't. we had no frills, no funeral, no visitation , just a graveside service. And it was $ 4,000 more than DMW - plus we had to pay the cemetery. Our daughter just lost her mother in law. They went to DMW, is having visitation, funeral, etc and it was three thousand LESS than what we paid. if you're reading this, my sympathies. Think before you choose someone who is just out for the money, and not as helpful as he could have been. At a time of morning, I felt he took advantage of us. From now on, if I need a funeral home - this place is not it.

I have never been so horrified at the services provided from this company. We had a pt that passed…read moreaway and family chose to use this FH. The individual came to our facility and stated "I really have no reason to talk to the family." The lack of compassion from this man was unfathomable. When the gurney/pt was taken to the vehicle (that was parked in the drive/road way, he said "thank you" and walked away. The family had no idea the next steps. This man was completely void of all emotion. The family and staff were so taken back. The family had one chance, one memory, one time to make this transition smooth. No condolences, words of support. NOTHING. The poor family was left confused and staff upset. I will let anyone know to not use this FH so they don't have to send their loved one there.

They were very kind and professional. Inexpensive and efficient, as well. Follow the directions…read morethey give you on the phone as there are no signs when you get there or inside the building. Very nice building.

Is any family and expert? It is so important to have kind and knowledgeable people to guide us…read morethrough the process. Becky was sweet and thorough. Im am thankful for her assistance during this emotional time. I am able to honor the memory my sister​ with more comfort with the help of the staff of First Cremation.

I can not state enough how impressed I've been with the team at McCorkle Funeral Home…read more They have gone above and beyond what was expected and helped me family navigate a difficult process. I highly recommend their services if you find yourself in need of funeral services.

We are very satisfied with McCorkle. We felt compassion, honesty, and professionalism. From the…read moretime we inquired about services to the point where we had to close the ceremony, there was never a doubt that these people care and the price was very reasonable, and we never felt that we missed out on any options we didn't buy. 5 stars and a recommendation to anyone who has lost someone close- McCorkle will work with you, and your budget and take care of you- the way your loved one would have wished. We are truly grateful for their services.