14 groups of people in line with one cashier. The store is a wreck but how is the poor lady at the register supposed to check people out, clean up the store, and provide customer service to shoppers. read more

Ross Dress for Less - Just part of the line... - Department Stores Near Me - Albertville, Alabama

Selection is pretty good prices are good service can always improve. Overall 8 out of 10 read more

Ross Dress for Less - Busy little place. - Department Stores Near Me - Albertville, Alabama

I was just in there with my 2 year old son... and I had him in the cart... walked in and went straight to the shorts section and grabbed 3 items and walk right over to the fitting room... The lady asked me how many items.. I told her 3 then she says "I have to check the pockets to make sure you didn't steal anything" ... First of all I haven't been in the store longer than 10 min at this point and she watched me walk right in and grab what I did then walked over to her... Then she says you have to leave your cart out here (mind you my child is in the cart) and I said "with my child in it?" She says NO you have to get him out and take him with you. And there was a lady behind me with 2 children that couldn't walk and she was told the same thing. It makes it EXTREMELY hard to try on everything and keep an eye on your kids. after I try the items on she proceeds to follow me back to where I had picked the items and made it a point to SQUEEZE herself between the clothes and my cart to put a pair of shorts up that was placed IN FRONT of where my cart was there was no "excuse me" or anything. So I went to walk to the front of the store (and she's STILL following me) until I got up to the register.. I just think it's really disgusting and disrespectful to accuse someone of stealing... And when I asked to speak to a manager I was told there wasn't one that I would have to speak to the cashier.... What kind of place are they running there? Like something needs to be done. read more

Went to the store , walked up to the door, there was trash all over in front of the door to the store from the trash can that was right next to the door that was overflowing and there was trash all on the ground. I went inside let the 3 employees know that we're standing up by the register talking, there were 3 of them with no customers let them know that there was trash all over and the wind was blowing and a was starting to blow it into the driveway outside they all looked at each other and one told me that they would call the city and have the city come out and clean it so I asked for a bag so that I could go out and clean it up they gave me a bag and I went out and cleaned it all up and brought it back and it set it next to the register that's how sad these lazy employees are never again will I go there. And YES one of them was the store manager. read more