The place is decently clean, but I only have one one cashier was very slow very long line the…read morecashier never looked up, naughty one one time to see the line

Nordstrom Rack had some great bargains on the men's clothing I was after! Bought a sports jacket,…read moreslip-on shoes and a men's toilet kit.

A gem of a boutique in the Mall, amazing team that works there. Great clothing options for all…read moresizes and styles. Check in often as you will see new items on the shelves and hanging elegantly for you to pick.

I used to really enjoy coming into this store. They need to let-up on the burning candles... have…read moreto immediately walk out due to the intense smell and instant headache. Switching to online purchases.

Amazing service, cheerful staff, great product selection:)! This is an absolute stop and shop. I…read morerecommend for anybody visiting Boise.

Fav place to purchase cute, stylish, and quality clothing. Staff is super helpful and friendly.read more

I recently tried to return a dress I purchased for prom that didn't end up working out. I had…read moreeverything required the receipt, the tag, and the dress itself and it had never been worn. It had just been sitting at home since I bought it. When I went to the store on the 14th day, which falls *within* the return policy timeframe, I expected a straightforward return. Instead, my experience was extremely frustrating. The employee at the counter was laughing at another customer before even taking the time to understand my situation. Then, without much consideration, she told me that my return could not be accepted because it was "past 14 days," even though I was there on the final eligible day. Because of this, I was denied my $80 refund for an item that was never used, which feels completely unfair and like a waste of money. On top of that, I had tried calling the store beforehand, but their phone appeared to be turned off since none of my calls went through. Overall, this was a very disappointing experience. The lack of professionalism, poor understanding (or enforcement) of store policy, and inability to even reach the store by phone made the situation worse. I hope this is addressed so future customers are treated with more respect and clarity.

If I could give this store, or shall I say the manager that works there less than a one star I…read morewould. I have never been treated so rudely in my life in customer service . She was so rude to me and my young daughter it was actually shocking.. You couldn't pay me money to walk back into that store. If you were looking for good customer service, I would never go there to buy a dress I would find any other store in Boise that sells dresses and not go there. If I owned that business. I would not want that manager working for me. She is so rude. It's shocking she still works there actually.. Hopefully they will reconsider and get managers that are kind helpful with great customer service skills. As you can see already from all the poor reviews there that she is not doing a good job.

I wasn't sure what type of shopping experience we were going to have at Dillard's yesterday…read moreimmediately after opening We were on a hunt for two Paisley 70s men's button down shirts. It's not like Dillards has a dedicated section or do they? We had been at Macys moments earlier but struggled to find a L and a XXL in the same style We briskly walked into Dillards beelined it to the Men's section and my brother causally asked Cole, " Do you where you guys stock the 70s disco shirts?" Cole replies, " Over-there by the back wall". Cole was not kidding, it was an overgrown Paisley garden. There was countless variations in all sorts of out dated fashionable colors like dark brown, purple, and forest green. The dark brown instantly drew our attention so now the mission was to find two in two different sizes. The large was easy to find but the XXL proved to be a bit trickier. After checking hanger sizes and actual sizes we found a mismatch where the hanger had said XL but the shirt was XXL. My brother strips off his over shirt like he's about to a nude model for an art class. The older ladies shopping abruptly stopped and turned their collective heads as if they thought a rendition of Magic Mike was going to be happening live. It was to their chagrin, when my brother put on the brown Paisley shirt over his t-shirt that they knew the show was over. Mission Accomplished. His shirt fit. We made it back to Cole so that he would get the credit / commission / recognition. Cole was impressed with our choices and said that we would look snazzy in our shirts. What more confirmation is needed. Thanks to Dillards, Cole specially for helping us find two brown Paisley shirts for our Dad's Celebration of Life event. It truly looked like we got into a DeLorean traveled back in time twice to get the shirts out our dad's closet. As I write this the day after, I don't think we'll return the shirts to the closet. We understand that the timeline may never be the same but it's a risk worth taking.

Dillards has the best shoe selection. On 7/26/25 at around 12:30 my daughter and I bought some…read moreshoes. This was not the first time we have bought shoes at Dillards. This was the best experience we have had yet. Whoever the lady was (20's maybe?) Dillard's needs to treat her right. She is the employee many stores are lacking these days. She was helpful, polite, and professional. She had called a manager for help with a discount. I could hear how this manager was speaking to this associate. The manager was also great! I commend the manager too for how she spoke to the associate. I do not review often. This was worth the time considering how little I experience a positive interaction, out in the retail world.

We went there waiting for our friend in the dressing room and the worker came and told us get out…read moreof the store if we're not gonna buy something, once we told them we were waiting for our friend the manager called the security to get us kicked out and the manager said we were being sexual. we are from a foreign country and they were being stereotyped and got kicked out of the mall.

Went tonight to grab one thing, already knew what I wanted and exactly where it was. It was 4 min…read moreto closing. The lady at the door wouldn't let me in. Awful customer service and super rude!

Okay, so first things first! We've been going to Petersen's Clothing & Accessories for at least 15…read moreyears! Why the review NOW? Because I've waited too long! This is the 2nd generation of 'Petersen's' family to serve Treasure Valley! These are servant-minded, helpful, knowledgeable, honest people who have their own families. They know we're all on a budget. If you've got tons of money, go somewhere else if you want but I want to come to Petersen's where the clothing is modest; the prices are reasonable; the selection is better than most; and it's like a mom and pop shop that went to school on Broadway! We've never been sorry for shopping, buying and recommending Petersen's. The fact that they are Civic-minded doesn't hurt either. They wouldn't tell you this but they supplied all the ladies blouses for 'The Hymn's of Thanksgiving' this past year and many more before that one...free of charge! Come to Idaho, Welcome to Idaho! Be a part of Idaho and Idaho will stay in YOU!

The clothing options & customer service are amazing! They are super helpful, knowledgable about the…read moreproducts they carry, and are so welcoming.

Women's clothier Talbots' has both on-line presence and in some cities, like Boise, a bricks and…read moremortar retail store. Boise's is in the Towne Square Mall and hooray for this - you access directly from the parking lot and don't have to go inside the mall. This would be 5 star review if only for the nice women who work at the Boise location and provide great service. My deductions from perfect score are for Talbots corporate policy of gamesmanship with timing of promotions making a customer need to play "gotcha" to stay on top of them. And for inconsistency in quality or sizing of garments, even in the same style and season, from color to color. And also for the reduction in the quality of the fabrics and construction used in their casual wear in the last decade. Even with those demerits, during sales the value is hard to beat and they offer one of the broadest size ranges in the industry. It may be for off the rack, mass market wear, only Ralph Lauren offers sizes from 0 Petite through Plus size 24 as does Talbots. BRAVA FOR "NORDY'S QUALITY" IN-STORE SERVICE: The staff at the Boise location do a stellar job of keeping the store well organized, merchandise nicely displayed and they are tip-top professional "Nordstrom-like" in level of service to shoppers. For example, if you're in a fitting room and need another color or size or want to look at item XYZ to go with the ABC you have on to try, they'll fetch it and bring it to you and offer their opinion when you need it for fit. If they're out of your size they will happily offer to order it for you through the store to be delivered to your home so you don't have to pay shipping. They also make returns, if you have ordered things via Talbot's website that need to go back, easy to do. THEIR SHOPPER & THEIR MERCHANDISE: While Talbots is thought of as a "more mature woman's retailer", the fact is 30ish seems about the age many women discover Talbots has something for them if they shop wisely and it continues into every decade thereafter for we who appreciate updated-classics styling. Think 5-pocket jeans, all-season wool suiting, cashmere pullovers, 100% Pima cotton tees, tailored blazers, button-front shirts, pencil skirts, trousers, seasonal sweaters and outwear from casual jackets to Italian wool full length coats. I discovered the brand in my early 30's when working in a corporate job and the Talbots was across from Nordstrom where I did most of my buying. I hate to shop and I loved that Talbots staff, like Nordy's, made (and makes) it easy for me. Although I wonder when it happened that I got old enough to find some of Talbots things would be fun "If I were still young enough to get away with this...". Think this Fall's stud embellished skinny ankle-jeans. ("Aren't these GREAT?" I asked my husband. He answered, "For you they would have been twenty years ago." And yet, I stay married.) ONE SIZE DOESN'T FIT ALL: Talbots offers Petite sizing from 0 to 16. Also Misses regular sizing from 2 to 16. And Women's Plus sizing from 16 to 24. For availability, size Misses 2's are not stocked in all their retail stores. (Boise has some but from personal experience I can say it is "you snooze, you loose" to get to them before they're gone.) Except for big 'flagship' stores, they do not offer Plus sizes in store so they need to be ordered via website. Almost all stores, even Boise's small footprint, have a Petite section from 0 to 14. Tailoring services are not available. SALES: I can't imagine anyone would pay full price for anything at Talbots given their frequent 20% or 30% off sales for current season merchandise - playing the cat and mouse of watchful waiting - provide good buys and at times even 40% off on a single item. If you sign up for the "Classic Awards" program or their credit card, either one, you get 40% off on any single day of shopping in the month of your birthday. ACCESSIBILITY: Talbots does a better job than most retailers, maybe only Nordy's get's it fully right, for accessibility between product displays. There is always one fully accessible fitting room, true for Boise store as well. The Loo always is accessible too, although at times getting there is blocked with "stuff" in the Boise store. PARKING: This is located in the Towne Square Mall roughly between Cheesecake Factory and Macy's, so parking is in the mall lot on that side. NICE EXTRA: The stores have a couple of comfy seats for non-shopping others to sit and wait.

I love this Talbots. The gals that work here are so helpful. They can't do enough for you. If they…read moredon't have what you want they will order it for you.

Looking for some jeans for my Mom and after a disappointing visit at Lane Bryant we walked over to…read moreMaurices. I want to dispel some myths. 1. Maurices is for all ages and sizes including my Mom who is 80 years old. 2. Maurices has petite sizes as a lot of jeans are waaaayy long. We found a couple of pairs for my Mom to try on and Paule was extremely helpful and polite. She noticed right away that we were speaking French and joined in the conversation. Paule is from the beautiful country of the Republic of the Congo As my Mom was trying on another pair of jeans, Paule was singing to the one of the Taylor Swift songs while keeping the floor clean. Paule was extremely friendly, cheery, and her smile can brighten anyone's day. My Mom was thrilled to not only find two pairs of jeans but to get them on sale was added bonus. Merci Paule Vous étiez très gentile avec ma mère. À la prochaine

My daughter and I had the most amazing customer service from Taylor today. While my daughter was in…read morethe fitting room, Taylor was so attentive and if something didn't fit right or was the wrong size she would find the perfect size. I was pleasantly surprised at the amount of care she has for her customers. As someone who has been in management for over 20 years, Taylor is a breath of fresh air. This gem needs a raise!! Thank you Taylor!!

Found such cute boots here !! One of the bigger boot barns I have definitely been to and I stop at…read moreone on my trip I go on if there is one ! Staff was so sweet. Location was very organized and easy to look though

The biggest issue was the management and the overall work environment. There was a level of…read morefavoritism, poor communication, and unnecessary workplace drama that made the job far more stressful than it needed to be. Management often failed to communicate properly with employees, and concerns didn't always feel like they were taken seriously. Instead of creating a professional and supportive workplace, the environment often felt toxic and uncomfortable. Some employees contributed to the negativity as well, with gossip, attitudes, and behavior that made it difficult to feel like part of a team. What makes it worse is that Boot Barn presents itself as a company with a strong workplace culture, but my experience at the Boise location did not reflect that. Good employees shouldn't have to constantly deal with poor leadership or a hostile atmosphere just to do their jobs. There are some good people who work there, but unfortunately, good coworkers can't make up for poor management and a toxic workplace culture. I would strongly encourage anyone considering working at this location to ask a lot of questions about management and employee turnover before accepting a position.