I loved the service that I got here. Ana was really great, her customer service was the best. I…read morewalked in and she smiled at me right away and even though at the time I was not able to get anything she walked me through the process. She took time to show me jewelry that I wanted and within my budget. I will def be going back. Recommend 100 %.

The place is decently clean, but I only have one one cashier was very slow very long line the…read morecashier never looked up, naughty one one time to see the line

A gem of a boutique in the Mall, amazing team that works there. Great clothing options for all…read moresizes and styles. Check in often as you will see new items on the shelves and hanging elegantly for you to pick.

I used to really enjoy coming into this store. They need to let-up on the burning candles... have…read moreto immediately walk out due to the intense smell and instant headache. Switching to online purchases.

Fav place to purchase cute, stylish, and quality clothing. Staff is super helpful and friendly.read more

Found the best perfume here called Tokyomilk!…read more I gave it 4 stars because the dresses were slightly out of my price range. I wouldn't pay $100 for a relaxed fit dress when I can go to Marshalls and get it for $25. Other than that, the staff was amazing and super friendly.

I recently tried to return a dress I purchased for prom that didn't end up working out. I had…read moreeverything required the receipt, the tag, and the dress itself and it had never been worn. It had just been sitting at home since I bought it. When I went to the store on the 14th day, which falls *within* the return policy timeframe, I expected a straightforward return. Instead, my experience was extremely frustrating. The employee at the counter was laughing at another customer before even taking the time to understand my situation. Then, without much consideration, she told me that my return could not be accepted because it was "past 14 days," even though I was there on the final eligible day. Because of this, I was denied my $80 refund for an item that was never used, which feels completely unfair and like a waste of money. On top of that, I had tried calling the store beforehand, but their phone appeared to be turned off since none of my calls went through. Overall, this was a very disappointing experience. The lack of professionalism, poor understanding (or enforcement) of store policy, and inability to even reach the store by phone made the situation worse. I hope this is addressed so future customers are treated with more respect and clarity.

If I could give this store, or shall I say the manager that works there less than a one star I…read morewould. I have never been treated so rudely in my life in customer service . She was so rude to me and my young daughter it was actually shocking.. You couldn't pay me money to walk back into that store. If you were looking for good customer service, I would never go there to buy a dress I would find any other store in Boise that sells dresses and not go there. If I owned that business. I would not want that manager working for me. She is so rude. It's shocking she still works there actually.. Hopefully they will reconsider and get managers that are kind helpful with great customer service skills. As you can see already from all the poor reviews there that she is not doing a good job.

I wasn't sure what type of shopping experience we were going to have at Dillard's yesterday…read moreimmediately after opening We were on a hunt for two Paisley 70s men's button down shirts. It's not like Dillards has a dedicated section or do they? We had been at Macys moments earlier but struggled to find a L and a XXL in the same style We briskly walked into Dillards beelined it to the Men's section and my brother causally asked Cole, " Do you where you guys stock the 70s disco shirts?" Cole replies, " Over-there by the back wall". Cole was not kidding, it was an overgrown Paisley garden. There was countless variations in all sorts of out dated fashionable colors like dark brown, purple, and forest green. The dark brown instantly drew our attention so now the mission was to find two in two different sizes. The large was easy to find but the XXL proved to be a bit trickier. After checking hanger sizes and actual sizes we found a mismatch where the hanger had said XL but the shirt was XXL. My brother strips off his over shirt like he's about to a nude model for an art class. The older ladies shopping abruptly stopped and turned their collective heads as if they thought a rendition of Magic Mike was going to be happening live. It was to their chagrin, when my brother put on the brown Paisley shirt over his t-shirt that they knew the show was over. Mission Accomplished. His shirt fit. We made it back to Cole so that he would get the credit / commission / recognition. Cole was impressed with our choices and said that we would look snazzy in our shirts. What more confirmation is needed. Thanks to Dillards, Cole specially for helping us find two brown Paisley shirts for our Dad's Celebration of Life event. It truly looked like we got into a DeLorean traveled back in time twice to get the shirts out our dad's closet. As I write this the day after, I don't think we'll return the shirts to the closet. We understand that the timeline may never be the same but it's a risk worth taking.

Dillards has the best shoe selection. On 7/26/25 at around 12:30 my daughter and I bought some…read moreshoes. This was not the first time we have bought shoes at Dillards. This was the best experience we have had yet. Whoever the lady was (20's maybe?) Dillard's needs to treat her right. She is the employee many stores are lacking these days. She was helpful, polite, and professional. She had called a manager for help with a discount. I could hear how this manager was speaking to this associate. The manager was also great! I commend the manager too for how she spoke to the associate. I do not review often. This was worth the time considering how little I experience a positive interaction, out in the retail world.

We went there waiting for our friend in the dressing room and the worker came and told us get out…read moreof the store if we're not gonna buy something, once we told them we were waiting for our friend the manager called the security to get us kicked out and the manager said we were being sexual. we are from a foreign country and they were being stereotyped and got kicked out of the mall.

Went tonight to grab one thing, already knew what I wanted and exactly where it was. It was 4 min…read moreto closing. The lady at the door wouldn't let me in. Awful customer service and super rude!

I love Ross! If you're the kind of person who doesn't like digging through stuff to find a deal,…read morethen go elsewhere. If you get satisfaction from getting an awesome deal on quality clothing and housewares, then Ross is for you! I found a great Guess coat here that was on clearance and I didn't see at any other Ross I've been to. I had no room in my luggage, but I bought it anyway and MADE room. So many good deals to be had...stop paying full price for stuff you can get like half off!

A lot of items did not have a price tag on them and when you would go to the front to check out and…read morebrought an item exactly like it they would never honor the price of the other item. That stupid long Bar on the top of the carts make it impossible to get to my car with my two infants and the items I purchased it's ridiculous what about pregnant women older people or even people that just bought a lot of items they don't put that into consideration and the people are just rude about it!

Okay, so first things first! We've been going to Petersen's Clothing & Accessories for at least 15…read moreyears! Why the review NOW? Because I've waited too long! This is the 2nd generation of 'Petersen's' family to serve Treasure Valley! These are servant-minded, helpful, knowledgeable, honest people who have their own families. They know we're all on a budget. If you've got tons of money, go somewhere else if you want but I want to come to Petersen's where the clothing is modest; the prices are reasonable; the selection is better than most; and it's like a mom and pop shop that went to school on Broadway! We've never been sorry for shopping, buying and recommending Petersen's. The fact that they are Civic-minded doesn't hurt either. They wouldn't tell you this but they supplied all the ladies blouses for 'The Hymn's of Thanksgiving' this past year and many more before that one...free of charge! Come to Idaho, Welcome to Idaho! Be a part of Idaho and Idaho will stay in YOU!

The clothing options & customer service are amazing! They are super helpful, knowledgable about the…read moreproducts they carry, and are so welcoming.

Looking for some jeans for my Mom and after a disappointing visit at Lane Bryant we walked over to…read moreMaurices. I want to dispel some myths. 1. Maurices is for all ages and sizes including my Mom who is 80 years old. 2. Maurices has petite sizes as a lot of jeans are waaaayy long. We found a couple of pairs for my Mom to try on and Paule was extremely helpful and polite. She noticed right away that we were speaking French and joined in the conversation. Paule is from the beautiful country of the Republic of the Congo As my Mom was trying on another pair of jeans, Paule was singing to the one of the Taylor Swift songs while keeping the floor clean. Paule was extremely friendly, cheery, and her smile can brighten anyone's day. My Mom was thrilled to not only find two pairs of jeans but to get them on sale was added bonus. Merci Paule Vous étiez très gentile avec ma mère. À la prochaine

Visiting from California my girlfriend and I decided to go shopping for Carrie Underwood concert…read moreat Maurice's. Theresa went above and beyond in picking out outfits for me. I'm so sad there's no stores within a close range of my house. I will definitely be coming back out to Idaho and hope she still works here.

I had the good fortune of interacting with a manager at the store today. He was engaging,…read morepersonable, and had work ethic that I have not seen in some time in retail. I was impressed his positive energy, definitely makes me want to shop his store again.

Boise doesn't really have a good shoe store, and definitely not a good local shoe store. This is…read morethe best option we have if you're in need of new kicks. First, the warning: this is not warehouse pricing. For some reason, DSW pretends they're a discount outlet, and they're not. You'll pay retail prices here, most of the time (although there's a sales rack in the back, and prices are discounted throughout the store, but it's usually only a few dollars.) Just know, you're probably not getting a great price here. What you do get is a huge selection, the ability to try things on yourselves, and options for women, men, and children as well as accessories. Along with their shoes, they offer handbags, belts, socks, hats, and some leggings. The shoes on offer run the gamut from mid-priced to fancier. They carry name brands like Ugg, Toms, Steve Madden, and more. They're a wonderful spot for dress shoes, and if you want some blinged-out heels for a dance or special occasion, you'll find several rows of shoes to meet your needs. Seasonally they rotate their merchandise so in the summer they have a huge selection of sandals while in the winter they offer fashion and waterproof boots. Alongside those are a huge choice for sneakers and athletic shoes, slip-ons, oxfords, loafers, and even slippers. I like that you can help yourself and find your own shoes. Do the world a favor and put the shoes you don't purchase away (in the correct place) when you're done--the clerks are already doing a lot of work. The staff is always friendly if you ask them for help but they can be a bit hard to find. I appreciate not having sales pressure and being able to try on 45 pairs of shoes if I want to without inconveniencing someone. They often run out of common sizes, though, so if you're a women's size 8 you'll notice that many of the shoes aren't available to you. What you use is what you get, so don't bother asking if there are more in the back. I don't think there's a "back." They keep the registers staffed and there's rarely a line. You can earn loyalty points for your purchase that add up for future discounts. They're great about taking returns back and as long as you haven't worn something outside, they are happy to take them back with your reciept. For shoes in Boise, there's no bigger selection with a larger variety. Definitely a first stop if your footwear needs an upgrade.