Ross didn't have the item I was looking for. I didn't stay and shop as the store seemed disorganized and cluttered. Their selection prices on the few items I looked at seemed reasonable. read more

Unbelievable and Unacceptable Customer Service. Only 2 people at register. My friend and I. After making my purchase, with the security guard watching me I returned my cart to the corral. My friend made her purchase. As we walked out the door security asked to see our receipts. I asked why? He said " it's MY Job, rudely!' I replied " You actually stared at us during the entire process and you have absolutely no reason to check our receipts, this is unacceptable behavior. The manager on duty witnessed this incident and she told me to show him our receipts! " I looked at her and asked her if she treats ALL her customers in this manner? There is a process and steps to follow b4 you can assume a customer is stealing and as I have a$400 Coach purse and $300 coach wallet on my shoulder I doubt it would be us ESPECIALLY since your guard has been staring at us the entire transaction! She said she would call the police if we did not comply. I wanted to stand My ground, except we were on our way home so I showed them. They circled our items and said nothing! I said " Your WELCOME! And I not only will be reporting this incident to corporate but I will no longer shop here." Now as a Store manager myself I was appalled that this even happened in the first place. How do you allow your employees to act and represent your company in this manner. I want you to hold them accountable. And I will wait for a response. Thank you for the opportunity of using this as an example for my own business! Sincerely, Mrs. Leo read more

The manager Norma was rude and abusive to my elderly mother. She needs to be fired or training on how to deal with customers. She screamed at an elderly woman in front of customers! read more

This was my first time shopping at this Ross. The customer service here is awful! The cashier was very rude!

I really don't like paying full retail for things ... especially clothing. This is why I love places like TJ Maxx and Marshalls. Ross, for me, is like the 3rd choice on the list, as they just don't have the selection of the other places. I will say this, though. This place is always well organized and tidy. You don't see a lot of stuff misplaced and scattered around. They must have a bit of a theft problem, as there's always a security guard at the front as soon as you walk in. The people are all pretty nice, and I've never had a bad experience. Overall, it's not a bad place, but it looks pretty dated. As if they haven't done a fresh coat of paint in awhile, and all of the signage looks pretty outdated. Bottom line? Give them a shot. they aren't as good as TJ Maxx or Marshalls, but you can sometimes find some good stuff there. read more

Okay now this is a Ross I can get down with! The clothes were in order! The shoes were (mostly) in order! AND there was more than one register open. Okay, there two open but still better than one. I'll take it. The clearance section was so worth it. I was kind of disappointed that there wasn't a petite section. You can typically find it by the Women's and maternity sections. But I didn't see anything. I did however find a super cute petite maxi dress in the dress section. To all my petite humans out there, you know how difficult it is to find a petite maxi dress! VICTORY! Still not the best Ross I've been to, but I'll definitely be back for more bargains! read more

Ross Dress for Less - Lots of parking outside Ross - Women's Clothing Near Me - Delray Beach, Florida

They were not able to return my items so I asked theM to hold while I went to tj max for me ( I am very pregnant and it was pouring out ) they REFUSED and put my stuff outside the door. It was a system error on their part or I'd never ask them to hold it for me while I quickly went to tj max. Shocked at how people treat others. read more

As I was waiting in line, a woman ahead of me was going off on the cashier about the price on a veggie spinner which was not marked on the item itself. The manager, "loss protection", & cashier demonstrated extreme patience with this woman as she acted like an entitled b*tch. They tried to accommodate the woman by lowering the price however she was obviously mad at something & was taking her anger out on everyone but they kept a smile on their faces & stayed calm and collected. Perks to them. Store was also clean and well organized. Oh & she didn't even buy the 5.99$ spinner. read more

When I venture into this store each time, it's pretty organized. Sizes are where they should be and the fitting room attendant checks you in quickly. It's usually a hit or miss for the variety of goods available. If you come during the week on a Wed or Thurs, it is usually better stocked. You will always be greeted by security to let you know they are present. However, the dressing room was a bit messy today. Empty hangers and security tags in the dressing room usually means security hasn't been doing their job. My attendant counts my items in and counts them again when I leave. That does not mean she checks her dressing rooms for hangers or tags left behind. That would be a red flag. Anyhow, I just don't like a messy dressing room. Low prices do bring me back to peruse periodically. read more

I don't care what nobody says, Ross is my place and forever will be. I go there do often that I know all the employees. The dark, plus size lady at the register always laughs when she sees me comes in because she knows I got a 'Ross problem', no matter how much I say I ain't coming back to spend anymore money, I always end up right back there. Lool they know too that they gotta give me the best 'Welcome to Ross' ever cause I'm a usual and I deserve it I go there for the following things because ether have a good selection at good prices. Shoes Luggage Home decor Kids Clothes Fashion Jewelry They have some nice designer purses too and the prices aren't too bad. They have a whole lot of work dresses also but you gotta spend a while digging through because they are so many. Loooove this location. It's a bit chaotic in there and a little disorganized but you can't blame them when use as customers leave the isles a mess. My little Haitian friend at the changing room always have a nice lol chat. Every now and then when I need boxes to store stuff, she hooks me up. read more

Some of the aisles were messy with rugs thrown around everywhere, even tho inventory is low due to covid. They do not sanitize like other stores, and cashier was a little rude but maybe she was just having a bad day idk. read more

This place is a mess and people just steal from here and loss prevention does absolutely nothing to stop it. It is seriously the most ridiculous thing I have ever seen. Smh the merchandise is very unorganized and all over the place. I do not reccomend this place to shop at read more

This location has very limited options. Their racks are very empty in each section. I've only been to this location once and will not return. I also didn't see any employees cleaning up or trying to fix/organize things. There was one employee standing right in front as you enter, and he didn't welcome us, say hi, or smile. This location needs some serious work. I'd recommend driving a couple more miles to a different location. read more

Ross Dress for Less - Shoe rack - Women's Clothing Near Me - Delray Beach, Florida

This Ross is for the one located in The Publix shopping plaza on Linton and Federal. It used to be located in the Target plaza on Linton. The store is much bigger than it used to be but it doesn't seem like they have more items. It's not very well organized and understaffed. But it's still a Ross and i still go there to check out household goods and specialty foods. I'm always visiting during christmas season because they have small items i can buy for my son's teachers. read more

Ross Dress for Less - Women's Clothing Near Me - Delray Beach, Florida

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Better then most Ross stores that I've come across. It's clean and items are displayed beautifully. Not sure what happened in the women's dressing rooms but every single door is broken. read more

I was in the store at noon on a Saturday and there was only one cashier available with the line going down the length of the store

Very limited stuff. They hardly had any shoes. Never seen a Ross so empty. Line was super long. Only 2 cashiers working. Nothing special about this store. Customer service is okay. read more

Ross Dress for Less - Women's Clothing Near Me - Delray Beach, Florida

This place is super trashy and their return/exchange policy is awful. They should take notes from Marshall's and TJMaxx!

Shopping at this Ross saves me a lot of money. Not because the prices are low (they are), but due to the complete lack of customer service. I simply get tired of standing in line waiting to check out with one cashier working and 3 others chatting , sitting down in the chairs by the door, etc. as the line builds.I put my purchases down and leave without buying anything. Instant savings. Maybe they can train the everpresent security guard to run the register, because the sales associates sure don't. Don't waste your time. Go to the Marshalls or TJ Maxx in the same shopping center. read more

Certainly not the best Ross location I have been to. This particular one seems highly picked, a bit disheveled and overall not kept up well or stocked with a decent selection. Ross is a place I like to find goodies but this one is consistently mediocre at best. read more

The service is usually less than enthusiastic, which I can understand,getting paid at minimum wage is not too uplifting. However, I am writing this today because I called to ask for Labor Day hours, the phone was hung up on me, I called back and a woman answered and told me they were open sometime on Labor Day, "probably the usual hours." So, I know that they are probably open tomorrow and I will probably try to shop there tomorrow if I probably plan for probably being open. Probably at some time. Thank you. read more

I purchased a luggage bag there 2 weeks ago. It ripped in the first week. I didn't have the receipt anymore, so they wouldn't refund or give a store credit or exchange for an identical bag. On a related note, I was going to shop for clothes there after the return, but realized how foolish it would be for me to keep spending my money there when they don't take care of me as a customer in return, so I left. read more

My wife and I visited this local Ross on the evening of August 7th, 2017 and received THE WORST customer service in our lives. While checking out the cashier and a manger we're holding a conversation about "crackheads" and rushed my wife and I out. The fitting room member up to the cashier experience was highly unprofessional. To top it off, the employee that picked the phone lied about the stores operation hours. I would be highly disappointed to be the manager of this establishment. Stay clear away from this Ross! read more

This store is almost empty of merchandise half all the time! Waste of time to go there...I recommend to just walk a little and go to Marshall instead!!! read more