This boutique is unique and has a large variety of clothing and accessories options. The fact there…read moreis a limited number of items I prefer (being in a small town it helps with feeling individual and not running into others wearing the same outfit that day) is a bonus. The owner is polite, professional and goes above and beyond to help her guests find exactly what they are looking for. This boutique is a place that has many options for different looks. Support local and shop Rebel and Roots Boutique, you will not be disappointed.

Incomplete customer service and store management. This place is a joke. They do not adhere to their…read morereturn policy so if you buy something here and take it home then find out it doesn't fit, they will not exchange it for the right size or take it back. Worst store ever. I expect them to go out of business soon.

I'm in Wyoming, I need new boots and my hotel is next to Boot Barn... well the natural thing to do…read morewould be go to the barn and saddle up to some new boots (like my livestock reference?). Boot Barn had lots and lots of merchandise to choose from. They had all sorts of boots to try on from a number of different brands. I just wanted some fairly normal brown boots with a larger heel, which I'm sure there's a very technical cowboy term for. Great, lots of boots to choose from... as long as you wear a full size. I ended up fitting into an 11.5 not a 12 or 11 which they have tons of. They seemed to have very few half sizes in any of the potential half sizes. Also, what they have out is what they have. I was told they can order and ship to you anything they don't have at no additional cost to you. For an instant gratification person like me that's very tough. My biggest disappointment with the experience was the general lack of customer service with a smile I received from anyone across two visits. I was asked if I needed help and I initially I didn't but when I did I was surprised at how poor the help was. If I'm visibly about to spend 150+ on a week day night where there's no one in the store you aught to happily help me. And if your website carries the boot with free shipping and potentially no tax you should at least match the bootbarn.com website price to gain my business. When I asked about the website vs store price I was promptly blown off and told they could have been even more expensive in the store. That's super, but I assert very politely that I don't care. This is a great example of companies needing to do a better job of acknowledging they have websites and train their staff to match or at least acknowledge the website exists in a response to a question regarding the website. And yes, I did spend $10 more than bootbarn.com and $25 to $30 more than other websites buying the boots in the store despite the opportunities for better service. All in all, there's a great selection of boots and western wear to choose from, it mostly full full full price and could be found cheaper online... even on the bootbarn.com website. If you like western wear and slightly rude retail employees you'll be in heaven.

Mother of all JCPenney stores [Kemmerer WY]…read more I had a nice experience shopping at this store. The employees were so nice and friendly... we met Penny, an employee. She shared a little history of this first JCPenney store. The building itself is historic and only little upgrade was done because they wanted to keep the original historic architecture. While at the register she pointed at some of the original artifacts displayed throughout the store, a mechanical cash register, the pulley system they used for purchases, original crates, some housewares... Penny also took the time to share a little about the life and legacy of James Cash Penney (JC Penney) and also pointed to us the home where he and his family lived just a few walking distance from the store. The store sold their brand names -- same stuff you would find in a JCPenney store in malls. She said they fulfill mostly online orders in this location. I wasn't planning on buying anything but I saw some clearance items on a rack outside. Loved our experience at this iconic department store, the most unique JCPenney in the world... right here in Wyoming. Review #3483

As I was driving across Wyoming, I knew "Kemmerer" rang a vague bell somewhere in the back of my…read moremind. Of course, I know that Walmart is from Bentonville Arkansas https://www.yelp.com/biz/wal-mart-home-office-bentonville?hrid=mANJuOdAFJVByzz3H_5LPA but I didn't remember that similar "middle of nowhere" Kemmerer Wyoming was the first JC Penney store. Located in the town square, there is street parking all around. The store has a lot of the same merchandise that you'll find in just about any other JC Penney. Trivia: Like Walmart is named for Sam Walton, the JC Penney chain is named after the founder: James Cash Penney. And perhaps you'll win a bar bet on that knowledge one day. [Review 17816 overall - 25 in Wyoming - 1337 of 2022.]

Bought a bed from them and the box springs broke within the first week of having it, and the…read moremattress isn't holding up 3 years later. Crappy furniture and it was originally almost a $3k bed so I stopped paying on it ‍ John Paras is a joke!

Sales person omits information about product to make a sale. When you complain about the product…read moreproblem, they are not willing to admit or resolve the problem. Buyer beware. High prices for inferior products, including the mattresses. I can't give them less than 1 star. NOT RECOMMENDED!