During my visit, there was a line, it's common here. It usually goes pretty fast. Their cashiers…read moreare fast and efficient. They seem short staffed, but they have high quality staff members. Ive been coming here for several years and see many of the same people during my visits This visit, there was a rather unpleasant, impatient customer waiting in the line. She left the line, almost ran into me, to find the manager and loudly demand they put more cashiers in play, but...there were no more cashiers available. Jeanette, the manager on duty, was very pleasant to the unpleasant person, and went out of her way to try and appease her, apologized for the wait, and was an all around superstar. Unpleasant customer was not won over, but I was. Well done Jeanette! Excellent hospitality!

They always have a very long line to check out and not enough cashier. The cashiers that they do…read morehave only work at one speed and it is just slightly above an idle!!! If you have somewhere else to be, I highly recommend you shoo somewhere else.

I have been going to this store for years and have gotten some great bargains. Even in my travels…read moreI find this store. I have gotten some great clothing that holds up over time . You can find unique items and statement maker. I highly recommend .

I absolutely love Anthropologie! I usually order everything online and then return items in person…read moreinstead of shipping them back--and the return process is always quick and seamless, especially if you have your order confirmation or the packing slip. The staff makes returns easy and efficient, which I really appreciate. That said... I almost always end up finding something new while I'm there I literally have to run out of the store sometimes to avoid buying more. This location is conveniently situated on the lower level next to Nordstrom, making it an easy stop while shopping. Stylish, efficient, and dangerous for my wallet--in the best way. Highly recommend!

It's Friday night and 5 people are trying to purchase and they only have 1 register open. Another…read moreworker keeps walking by the desk so someone finally asks if she can help, she says "I don't ring". It never occurred to her or the person working the desk to call for help. Everyone in line was frustrated. I put my clothes in the counter and walked out. They don't seem to want or need the business. This store is also always a mess! Either they can't/don't hire enough people and schedule them correctly, or they just don't train anyone! Terrible experience!

I Stan for all of GAP company's brands. :) This is my nearest GAP location and I'm in here A LOT as…read moreI do most my shopping online (I'm a petite, so usually HAVE to shop online as my size isn't typically stocked in-store) and often need to make returns when an item doesn't work out. I'm basically "The Return Lady", but the staff is always friendly and helpful and I usually end up buying something else even though my original intention was to make a return.

For an older woman, as myself, I found a nice selection of dresses that I could choose from.read more

It is unbelievable how hard it is right now to find homecoming dresses. I went to two malls and…read moreseveral other stores in the metro Detroit area and found either every rack picked over or no dresses left at all. I happened upon this place by accident on my search for my child. I knew of this location but did not know how nice it was, it is near a Kroger and a Hobby Lobby, so I did not realize it was a full fledged department store in the middle of a strip mall. Once I found the proper section I finally found a small but nice rack of hoco dresses. Since my child was not with me I decided to get a couple sizes. The employees here were so friendly and helpful, they went out of their way to help with return policies, finding other sizes, and putting the dresses in hanging bags. Great customer service! I do not normally shop at this store, but since my positive experience, I will put it on my list of places to find our seasonal necessities along with Kohl's or other such shops.

This is the place where most of the local girls go for prom, homecoming, or formal wear. Last…read morehomecoming my daughter bought a gorgeous dress and was featured on the Windsor page. This year my daughter wanted to get a head start on homecoming dress shopping. Windsor has all kinds of price ranges as far as dresses go. My daughter found a gorgeous dress. She looked like a Disney princess but it was $200. I think a tad high for a one time dress that's not for prom. We will return for another round of dress shopping. The employees are helpful and recommend jewelry to go with what you select. The store is cute and organized. See you soon, Windsor!!!!

THE WORST STORE. Do not order from this store. I expressed shipped a dress to the UP of MICHIGAN…read more.. they failed to deliver it within the time and all the store agents have been telling me it's in New York, or my package now has a lost claim on it, the agents within the customer service of Windsor itself is useless as well. I never got my solution resolved, never got my dress, never got the whereabouts where my dress is really located, and the Windsor store in Troy, MI does not care nor answer their emails/phone calls. This is the worst customer service and store I've experienced, this store has the laziest staff and I am extremely disappointed I have to miss my prom now...

New to Novi West Oaks... it's great Lands End has their own storefront!…read more This store has a nice and varied selection; there's a kiosk with catalogs and a computer for ordering. Shipping is free to your home without having a minimum purchase amount! They offer free catalog returns to the store too! I wish there was more selection of men's jeans, flannel/fleece lined pants, women's petite clothing, accessories, and outerwear. I'm hoping in time more will come! Looking forward to shopping here in the future.

Be aware they close early. Just drove a half hour to find they are closed at 7:00, unusually early…read morefor where they are located in Novi. Otherwise it's a great store.

This is a hit or miss spot for me. Sometimes I can find one item and other times it's just a browse…read moreday. Spring and summer gear is currently on display. I found a fun side zip-up during the fall or winter season. Nothing caught my eye today. Sweaters are usually something I can find here, but other seasons are good for browsing.

While you will find some trendy clothing, you will also find something classic that will last…read moreseason from season. That is the type I buy and at times you can't find that. I needed a warm turtle neck. When I explained that to the sales clerk, she quickly showed me what I was looking for. Quick try on in one of their dressing rooms proved it fit. It was more than I wanted to spend, but the quality means it will last for years. Most of us females know when you find something that fits perfectly, you buy it. Good service and good quality means repeat customers every time.

Pitaya has been my go to spot for many years now. Everything is color coordinated so if you're…read morelooking for something specific it makes it easy to find. All the staff is helpful and kind.

Pitaya used to be my favorite store until they stopped selling xs. Their smalls fit like a medium…read more If they don't want to cater to all sizes they should say that. Not very petite conscious.