During my visit, there was a line, it's common here. It usually goes pretty fast. Their cashiers are fast and efficient. They seem short staffed, but they have high quality staff members. Ive been coming here for several years and see many of the same people during my visits This visit, there was a rather unpleasant, impatient customer waiting in the line. She left the line, almost ran into me, to find the manager and loudly demand they put more cashiers in play, but...there were no more cashiers available. Jeanette, the manager on duty, was very pleasant to the unpleasant person, and went out of her way to try and appease her, apologized for the wait, and was an all around superstar. Unpleasant customer was not won over, but I was. Well done Jeanette! Excellent hospitality! read more

They always have a very long line to check out and not enough cashier. The cashiers that they do have only work at one speed and it is just slightly above an idle!!! If you have somewhere else to be, I highly recommend you shoo somewhere else. read more

5 stars for this TJ Maxx. They have the best runway section around. More designer pieces than any other TJ in the state, followed only by West Bloomfield. They have high end accessories in the showcases too. Also, makeup brands you would find at Sephora. read more

Another fabulous TJ Maxx, a Versace dress reduced $2000 to $199 oh yeah baby! Paige Jeans Reduced to $10, any Runway TJ makes me extreamly happy, and this is a great one! In a not so great area, it was a great find with a huge selection of great jewelry and clothes, I'm in heaven! read more

Yesterday, I had to step away from cooking because my daughter and her friend were profiled at the BLOOMFIELD Hills, MI TJ Maxx! The dressing room lady humiliated our girls because she miscounted items that they were trying on!! Loud talking them in front of other customers and telling my daughter she couldn't leave until she counted the other two items that were missing(that her friend was trying on) The manager eventually came over, never apologized to our girls and after she told them they could leave they overheard her talking to the attendant letter her know she did the right thing and saying usually "they come with a side kick" insinuating they were shoplifters. I'm livid!!! read more

Not all Tj Maxx's are created equal. While the Carpenter Road one caters to a younger crowd and had lots of Betsey Johnson, Juicy Couture, etc., this one appeals to a more staid, moneyed customer. Lots of Anne Klein, Michael Kors, Coach., more clothes than housewares. They have a section called "The Runway at TJ Maxx" and it caters to the designer gal that wants a good bargain! read more

I am neutral towards this TJ's. Unlike the Tj's by my house (Southfield represent), this one has a really large 'designer' section. It has some nice pieces but I don't find any of them to be especially remarkable deals. They are probably equal to what I would find in the sale section of a Neiman Marcus. Of course you can find a gem if you pick around long enough, but this place is not a bargain-designer-clothing shoppers oasis. This store always has such long lines here, I come at my lunch break so you would think it would not be so busy at one o'clock on a Tuesday - nay. Regardless, I will still keep coming because they do have a large inventory and as mentioned above you can find some gems from time to time. read more

I don't often have service poor or outstanding enough to make me feel compelled to write a review, but today was the straw that broke the camel's back for this TJ Maxx. This review is for this location only - I've had wonderful experiences at many other TJ Maxx/Marshall's/Home Goods stores. I've been frequenting this location once or twice a month for about 2 years. It's completely impossible to make it through the check-out line in under 20 minutes, even if there are only 2-3 people in front of you. My cashier today was exceptionally unpleasant. She did not greet me, smile, or say a single word other than "Here you go" as she shoved my receipt in my hand after very slowly ringing up 2 items. I'm as empathetic as the next person when it comes to giving people in the service/retain industry the benefit of the doubt for having a bad day, but I know if I would have treated a client like that at my job I'd be fired on the spot. As much as I hate to do this because I genuinely enjoy the products that TJ Maxx offers, I will be fully boycotting this location indefinitely. I'm no better than the next person, but I don't deserve to be treated rudely when I'm spending money in their store, especially after an obnoxiously long wait in the check-out line with only 2 people ahead of me. read more

just got off the phone. with the layaway department as well as . mrs. miller. who is the manager. this store has no compassion, class or sophistication. for people and lifes unfortunate happens. they denied holding a laway until i can get back in town. because i have two deaths in my family. my father and x father in law.. truly garbage. never will i shop here again! so i loose over 70 dollars at christmas time. cause they are going by " the rules" . all i was asking for is 6 more days until i buried my father and daughters two grandfathers! good job keep her toys! real classy.... read more

This is the best tj maxx I have ever been too... Amazing quality products and there is such a turn around on inventory!!!

Last week, a friend and I made our annual pilgrimage to find each other a present. We have this weird tradition of purchasing each other the same thing, though it can be in a different color. One of my favorite locations of this store, is right here on Telegraph. Great selection and the higher end merchandise eg. Off the rack items from designer collections. During my visit last week, I spied some incredible Missoni knitwear pieces that were available for a fraction of the price. Well organized branch with helpful staff and lots to choose from. This store store stocks precious jewelry in addition to the costume pieces available at most locations. I will most definitely be back for a return visit. read more

Everyone has heard of the TJX Companies. Most notable are the TJ Maxx stores. The concept is cool, overstock. All the name brand merchandise that was not sold to high end departments stores. What's the big deal about this TJ Maxx you ask? Well, the Detroit News declared it "TJ Saks" and this shop-arella definitely agrees. All TJ Maxx stores will carry a couple of high end couture pieces from time to time. This particular store host what they have titled "The Runway" section. This section carries everything from jeans to gowns. The best part are the prices and the selection. You can score Seven for All Mankind jeans for $99 bucks (MSRP $189), vince (no type-o on the v), Gucci, Moschino, etc. Since the economy is in horrible shape these pieces are hitting the clearance rack, giving you a bigger discount! The accessories are absolutely beautiful and the handbags make me salivate! Oh how I love the Maxx (or Sacs if you prefer!) read more

TJ Maxx - TJ Maxx - Department Stores Near Me - Bloomfield Hills, Michigan

Very rude manager wouldnt let me take my item back. Accused me of switch tickets? And it was from the front desk coorinator. Needless to say i called the 1800 number read more

This is shoppers paradise. You have choices and prices like no other stores. A great place to buy holiday gifts too. If you haven't shopped here then you are missing out on a great experience! Go and have fun!! read more

The worst customer service!!! I purchased a dress in kids section that had additional pieces in a bag, came home and realized that the bag was missing (probably fell on the floor when she took it off a hanger). Ok, no problem - went back the next day hopping they would hold it for me, but no one could find it and I was told they might have thrown it out. Really?! Ok, went and looked for the same thing and asked if I could just take the pieces in a bag, but was told could not do that. Stood in line again for 20 min. in order to exchange it (and note that everyone in the store at all cash registers saw me and knew what was going on), one of the registers kept saying that the "Line 2 is open - please proceed" even though the customer was still there. So I come and politely wait for the person in front of me hopping she'll be over soon, and right after she finishes I come closer with my stuff and the lady (wish I knew her name) at the cash register says - were you in line because the lady behind you was after? And the customer behind me says - I did not see you in line! Are you kidding me???!!! Am I invisible??!! read more