James and Ben are always ready to help me no matter what Thanks kids! Im also glad they talked me…read moreinto installing the drive safe feature in my ride

Horrendous service at this location. If your into being treated like a number & your concerns…read moreignored, search no more you've found the worst agent in all the land. Be sure to double check everything they do or you'll end up with countless auto policy revisions weekly in the Mail. He is the absolute worst agent locally

Matt Carroll with LaChance is awesome. He help turn around a very difficult situation covering our…read morenew home in Schenectady. He was always professional and always positive. The end result was a very good rate for both homeowner's insurance as well as our two cars. Thank you, Matt John Perry

From the owner: The Erik LaChance State Farm Agency strives to serve and assist customers in ways no one else does…read more In order for us to better the lives and futures of our State Farm customers and our community in the Greater Capital Region area, we offer the products and services that ideally suit their insurance and financial service needs, one relationship at a time. License #: NY-LA1158878, NY-PC1158878, CT-15820926, NJ-3001012917

I would not even give this agent a 1 star !!! He is great when he gets you as a client and then…read moreafter that he does not return calls or follow up at all . This agent has now cost me more money by staying with him and has been my worst experience ever for an insurance agency!!! Once I get my $3,000 screw up that he cost me I am switching agents and will never recommend this company EVER again!!! Enough said !!!

Got into an accident and they handle everything with care for me. It was fast and no hassle for me…read more The agents seem to know what they are doing and gives you a lot of advice.

worst car insurance first off they added someone on my insurance without permission it was a…read moremission to get that person off when I got them off the policy they lowered my rate to what I agreed to than raised it by 20% call them they say they never Received it even though I have The confirmation email than when I call the underwriter they hang up on me. I call to cancel my insurance and they laugh at me this is the worst company to have for insurance, I have a buddy that has a oui and there insurance is cheaper than mine and to top it off he lives with three other people who have there licensees and he never had to put them on his insurance meanwhile I had to put someone on my insurance who doesn't Evan have access the vehicle explain how that makes any sense. progressive is the absolute worse insurance company DO NOT INSURE YOUR VEHICLE WHITH THEM they will screw you!

Brittany at State Farm (Tom Clark agency) is such a pleasure to work with. I needed Liability…read moreInsurance for a wedding at a Historical Venue . It seemed like minutes and she had all the information I needed and went ahead and filed for the insurance. She was so fast and proficient.

I stopped in for a homeowner insurance quote. The staff were friendly, but very slow. The quote was…read moremuch higher than my current policy and I was told that was the best they could do. I went to a different State Farm agent and got a much lower quote.