I went to this facility and stood there a couple of m before I was even acknowled…read morethere were 2 employees on front and no greet me , and finally the Woman that was there ask what you here for and u told her to get a cpap machine and she ask again very rude to get a Cpap machine . she stated rude well the class started 13 minutes ago and I told her I don't control the traffic. I told her well I want be getting the machine then. and another person came in when I was leaving and she turn her down also. but a lady with a baby came in after us I assume she let her go to the class, because I sit outside for like 5mins and never seen her come back out. but no problem I call my doctor office and told them how I was treated. and she never said we can reschedule you. very rude woman and I no longer need your services.

Family Medical Supply Didn't have my item, but referred me to a place that did. So that part was…read moregood.

My dear Lord, what a wonderful place. Greeted by Sherre and Angel and they were awesome…read more Professional, well spoken, super nice, knowledgeable and funny. They got right to it when my questions and problem was heard. Super nice people. Will definitely be bringing them a coffee soon for how nice they were. My problems solved on the spot.

I've seen some negative reviews on this place so I thought I'd share my experience recently. First…read morelets start with the individual location then move on to the company as a whole. These ladies have helped me from time to time and have always been more than helpful and friendly. My most recent visit was to get a few CPAP supplies before going out of town and I was told they no longer do any billing locally. Yea, that sucks. Buuuut the lady was very very nice and showed me some new options for masks and even faxed the request to the billing dept who would then mail me the supplies. Cool, works for me. Now the company. They called me a couple days later from their call center. I had gone over everything I needed/wanted in person previously with the awesome people locally. I watched her write it all down. So when they called me and started asking all these questions again I was a little taken back and quickly became annoyed when I asked what happened to everything that was sent to them and he told me he had it right there in front of him but wanted to ask me. Ooook, so I told him what's on the paper is right and that's what I wanted. He said ok then started all over asking the questions again. Asking me specifics on my previous mask which didn't matter as I was over due for a new one which was listed on the paper. Then he starts asking what kind of mask I liked and tried explaining the difference in full face, nose, and pillow. I told him I understood and wanted what was written down. The phone call SHOULD have taken 2-3 minutes max, just to verify but instead he ran me in circles and made it far harder than it should have. This is why people hate call centers. The star rating is ONLY for the local office and not a reflection on the inept call center portion of the company.

As a former employee, they do their very best to provide services to you in a timely and curtious…read moremanor. The new location is in Bordeaux shopping center in Fayetteville off Owen drive. (Right next to Cape Fear Valley Hospital, just look for the mini Eiffel Tower)

Very disappointed with your front desk service. We had made an appointment a week ago, and when we…read morearrived, the receptionist required the original paperwork. We had a copy of the paperwork sent, but it would not suffice. We will take our business elsewhere

From the owner: Total Rehab Orthotics & Prosthetics, Inc proudly services Fayetteville, NC, Lumberton, NC, and…read moresurrounding areas. We have been serving the community for over 30 years and are dedicated to providing custom care for each patient. We work with both children and adults and understand that not just one situation is the same. We can help with reducing your pain, increase your mobility and help you recover! Our company has developed highly customer service-oriented practices because we believe that focusing on this will achieve the best results for our patients; we want them to succeed through us. Our employees are highly trained and committed to providing the highest levels of quality service available.

I have been trying to get in touch with the lactation consultant Angela for 6 weeks. Called the…read moreoffice and left a message, called her work phone left a message and have even texted with no response. I'll be inquiring elsewhere since I can't rely on this facility.

From the owner: To empower and strengthen the community, one family at a time. We will provide comprehensive…read morebreastfeeding care to families, while also providing education and consultative support to the health care providers who care for them.