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    Services - Roto-Rooter

    Damage restoration

    Drain repair

    Hot water recirculation pump installation

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    Hot water recirculation pump repair

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

    Sewer installation

    Sewer repair

    Water heater installation

    Water heater repair

    Water pipe repair

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    Recommended Reviews - Roto-Rooter

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    2 years ago

    Fast response, quality work, no extras or upsales. Reasonable prices. Very happy with both times I've had to call.

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    Gary & Sons

    Gary & Sons

    (12 reviews)

    I have been a customer of Gary & Sons from the first day they were in business. Their first project…read morefor me was to install a spa and the work was done efficiently, quickly and professionally. Since then I have used Gary & Sons for any needs I have had at my house from installation of zero clearnace fire places. Central Air Conditioning, which included running new duct work, installation of an above ground pool, and yearly maintenace checks on all the equipment to keep the warranty in force. Garys was the only company in the Dubois Area that would even give me a price quote on doing residental service. Everyone else in the area seems to only want the commercial business. Garys has always been professional, efficient, neat in the approach from quote to completiong. I would recommend them to anyone with confidence that they will do a great job as they always have

    I would give them zero stars if I could…read more I purchased a new furnace from Gary & Sons in the fall of 2024. I knew I was overpaying at $7800 for their bottom of the line furnace, but I was drawn in by their promise of excellent service. I bought their maintenance program which is supposed to get me a discount on parts and priority service scheduling. In Feb 2026, we had a power surge that took out our furnace. It wasn't covered under their warranty due to the power surge. Frustrating, but certainly understandable. Gary & Sons came out to diagnose it same day (Friday). The repair tech installed a control board that immediately shorted out again, and he determined it also needed a blower motor. Those needed to be ordered, which were supposed to be overnighted (Saturday). I heard nothing from them on Saturday, so I called again and was told the parts didn't get ordered until Saturday, and they were expected Monday. No word from them Monday until I called to check what the status was in the afternoon. I was told they should arrive Tuesday. I was only then told the repair would be $1809.67. Prior to this point I had not been given an estimate. I asked for a breakdown by parts and labor and was denied. My request to speak with a supervisor was also denied. I was told other customers have asked for a breakdown of parts and labor and it has never been honored, which seems like an odd practice given they claim members are supposed to get a 15% discount on parts. By looking at repair parts online, I estimated parts to be around $800-900, so the balance was labor. The $68 member discount on my estimate didn't seem to jive with their advertised discount, but again, how could I resolve this when I wasn't allowed to talk to anyone else? I was also sent an invoice for $688 for the original diagnostic service call and control board that the tech replaced and immediately shorted out. So all said and done, Gary & Sons wanted $2,497.67 to fix my brand new furnace. When parts did arrive Tuesday around 3pm, I asked for them to be installed same day since again I was supposed to get priority scheduling and Gary & Sons advertises 24x7 emergency service. "No" again. On March 27, I called to address the past due invoice of $688. Harry returned my call, and asked what I thought was fair to settle the outstanding invoice. I told him I was happy to pay for the diagnostic service visit, but not for the control board the technician shorted. He claimed that I wouldn't have been charged for 2 control boards if I had done the repair with them. That was impossible to know given the $2500 in invoices and quotes and their refusal to let me speak to a supervisor. He said the diagnostic call should have been $608 (they hadn't discounted the parts), and he needed $300 to call it complete. Given their tech ruined the board, and we were talking about a furnace I just paid $7800 for that seemed a bit outrageous. However, to be done with Gary & Sons I am happy to oblige. If you want to be overcharged at every turn and get lack-luster second-rate service, Gary & Sons is the company for you. Otherwise, there are lots of companies out there that will take far better care of you.

    JBN Mechanical - Emergency Service

    JBN Mechanical

    (7 reviews)

    If you have a geothermal system, John (JBN) is the only person in this area that you want to call…read moreto fix it. He knows geothermal inside and out and he saved me from getting muscled by another company that didn't know how to work on geothermal but claimed they did, and bottom line didn't really care about trying to fix it. They just wanted to sell me a new furnace. John, said he would come and take a look to see if he could do anything. Do anything???? He literally fixed it in less than 10 minutes!! His experience and knowledge was impressive to say the least. My unit is fixed, and yes I'm going to need a new one soon. And I'll be going to John to do it. Good honest man who does an amazing job, doesn't want to price gouge you or pressure you, when you are already stressed at having no heat in your home. I now have peace of mind, till I'm ready and able to replace.

    We recently had a ten-year old heat pump stop cooling. We called one company we had worked with…read morebefore and after a very short inspection they recommended a complete reinstallation costing over $25k. I contacted John from JBN Mechanical and he came around the next day. He identified what he thought was the problem and came back the next day. The new part didn't fix the problem, and things were looking grim. But John went looking again and found a wire that had either been chewed by a mouse or scraped up against the unit's casing. He fixed this and recharged the system and everything is working very well. And I didn't have to buy a whole new system!! John was professional and very courteous and I would trust him to do an honest job for you, if you need HVAC solutions. I have no problem giving a 5-star review.

    Roto-Rooter - waterheaterinstallrepair - Updated May 2026

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