I chose Specialty Window and Door, owner Rick Fish. Price very reasonable, Rick is a local guy,…read morelots of people recommended and word of mouth is golden for a reputable local business, and no high pressure sales pitches. No need to get quotes for your whole house to buy more than you need if you don't want. The installers were just here and very professional. They look great! Know that the whole industry is backlogged and the wait for the windows to arrive was about 8 weeks from ordering. The 2 windows pictured (67 x 24) double sliders with one side screens, vinyl made by Alside in the U.S, with enhanced cavity foam ordered in April cost just under 1500 total. I'm totally satisfied and pleased.

We had Specialty Window and Door install two doors-one of them was unique in that it has a doggy…read moredoor and is built to aid accessibility to our deck. They paid a great deal of attention to this job, from initial visit to installation. Definitely recommend them!

I would not recommend Window Nation for window replacement. The first large window we replaced was…read moregreat. There are no problems with it. A few years later we bought 9 windows to finish the project. ( The salesman-Chris told us the new windows would not have condensation in the inside. Every single one of those windows has moisture problems. The company sent out a guy 2 times. Every time we were told moisture on the inside of a window is due to too much moisture in the house. We bought 3 dehumidifiers and have the humidity problem solved. Well the guy came out a third time. Told us without even checking our windows that it is normal for windows to have condensation in the inside. ‍. He says the windows are working fine. It is the moisture and the circulation in our home. That's a bunch of BS. Well I disagreed and I am not satisfied with the windows. Now the service /installation manager is going to come to our house. How can 9 windows have condensation and one window not have a drop of moisture on the inside? I feel there is something wrong with the manufacturing or the installation of the 9 windows. I just wish they would admit that and make it right.

All good except the window in the bathroom won't stay up. Issue happened after a year rep came to…read morefix it after a few weeks. One month later same issue. First call in February 4 calls since then its now May. Customer service keeps apologizing and promises a call back in 2 days, a week later no call back. With all these bad reviews I can't image WN is that busy or so many bads reviews no one wants to work for the company = no enough staff.

Window shopping is hard. Zen Windows saved me from one of the big window companies that does a song…read moreand dance to get you to sign. Zen had a fair price and didn't budge on it. I like their double lifetime warranty and the quick response time on emails. Our new windows are installed and look great! We did have one window backordered and the installation of the others was delayed for a few months due to that. Given the COVID environment, that makes sense. Overall I'm satisfied and really glad I didn't pay twice as much for the same windows with the other installer.

If I could give a zero I would. I need one window replaced but, Zen told me they only replace 3-4…read morewindows. So, what is a person to do if they need a window replaced and a window replacement company won't replace it? What do they expect me to do? Buy a window and install it myself? I'm disgusted with their response. It can't always be about how much money you make. Sometimes you just have to do the right thing.

We had a PERFECT experience with a window company today (April 9, 26). Mike from Window World came…read moreto repair a 13 year old WW window, get this...still under warranty!! The best part of the ecperience was Mike himself... one of the most personable, professional and efficient repair techs I've run into. Repair was done quickly and then he gave us a mini tutorial on the window, how best to maintain a double hung window, lubricate it, etc. If I were WW I's have Mike train every installation and repair person on how to conduct a customer visit!!

I had my windows put in last fall by Randy Wolbert. There was a defect on a couple of the windows…read more Window World replaced them. This time it was too cold to clean the silicone off on the outside and he said they would have to come back in warmer weather. Today, Andy Androesy came and clean the silicone off and cleaned the windows. I am really pleased with Window World and their employees from the sales person to the installers. Also, I like Window World's warranty. After I ordered my windows, I found out two members of my family also had Window World windows.