I just wanted to leave a review to thank Don from Macgregors. I was in the hardware store trying to…read morefigure out what I needed for my drainage under my kitchen sink. My husband was gone for work and I was absolutely clueless. I just happened to see Don and his Macgregor shirt in the store and hoped he would help. He was very friendly, he showed me what I needed and how to put it together. I know I wasn't a customer but I wanted to leave a review for his kindness and willingness to help. Thank you again! Johanna Gaines

Lauren who answered the phone, is a breath of fresh air and professionalism, as she helped expedite…read morean out-of-service furnace fixed. She truly 'brightened my day'!

Great Family run business. Excellent customer service. Show up on time. Just nice people to work…read morewith. They came in and added a water line for a sink , fixed a leaky stop valve under the sink that was installed by the builder installed some faucets. I recommend them. Not sure why Google pegs my location as SFO, CA. This is for Petoskey MI

From the owner: We specialize in all your plumbing and heating needs with emergency services available after…read morebusiness hours, as well.

I had a plumbing emergency at midnight. My boiler mate blew out and my basement was flooding…read more They were here within a half hour and set an appointment within a reasonable time to do a complete replacement. I definitely recommend this company. Very professional service.

Great customer service! Very professional and knowledgeable plumbing technician who was friendly…read moreand helpful. Highly recommend this business to Northern Michigan Homeowners.

We asked Ballard's to repair our furnace after a Boyne City company couldn't address it. Ballard's…read moretechnician recognized the issue. He got the furnace going and determined what lead to the failure. There were two (2) other issues (gas line in and post-combustion water drain) which were related to the other company's past work. When these issues were found, there were no accusations, just a fulsome explanation of what was wrong and how that could impact the furnace.

Had them do $60,000 worth of work when we bought this house, new furnace, new bathrooms, new…read morekitchen, new laundry room. 5 years later air conditioner goes out, they tell me it will be $9000.00 for a new one because they can't get replacement parts. Call a local plumber for a second quote, he replaced the internal compressor for $900.00. When I called Ballard's back to tell them they told me to go find a new plumbing contractor. I guess the problem is that I have a brain and I'm a local. I wouldn't have them dig a hole for an outhouse!

Requested they replumb a house for a remodeling and they never pulled a permit and wanted to charge…read moreus an additional $1300 after we already paid them our down payment. After calming down, and since they already started the work, we agreed to pay it but they then refused to complete the work. When we asked for our money back for over payment, they said the work they did pretty much cost what we paid. Turns out they aren't even licensed! Never use this company. Crooks. Read BBB..You'll see.

The company responded quickly, however they also charge $100 just to assess and give an estimate.read more

STILL getting SPAMed every single day despite repeated attempts to have my address removed from…read moretheir system. If they cannot figure out how to do that .. I would not trust them to install a furnace.

Since they sold out to a corporate mechanical company their service went downhill big time. They…read morerefused to sell a pilot light tube during a no heat situation in February. Bought parts from them since the 90's through the years. The manager was a complete ass about it too. I'll never darken their doors again. Half their mechanics aren't licensed either.

MI Heating and Cooling has been so helpful and they quickly responded to our a/c breakdown…read more Their technicians are well trained and communicate about the arrival time which is so important. My family and visitors are all happy to have two working and efficient a/c units.

I have had a few dealings with Michigan Heating and Cooling. Can't ever imagine I would go anywhere…read moreelse. Heating, cooling and mechanical, they are hands down the best. Had a new boiler and hot water system installed. Had a forced air system serviced. They are installing a/c now. Jay is great to work with on the front-end to get the system sized as needed and to get the pricing set. I have worked with James, Darrin, Jesse, Devin and Andrew. They all do nothing short of perfect work! Darrin's boiler installation bordered on 'artwork'. I thought I had an issue with my furnace (turned out self-inflicted wound), but they came out late and repaired it on short notice. They stand behind their work and products.

Worse drivers ever. I was just driving home and I saw this businesses van just driving recklessly!…read moreGet off the rode or retake your drivers test.

Sheren has serviced our systems for years. They've handled every situation--regular maintenance,…read morea/c replacement, furnace replacement, and plumbing issues. We've never been disappointed. Their technicians are capable and polite. I can't recommend them highly enough.