I called numerous local plumbing companies, all either didn't show to the scheduled appointment or…read morewouldn't return my call. I called Jeo's and they scheduled with me, called ahead on the appointment day and were even early. The plumber was professional and jumped right in and got my house repaired quickly and for a good price! Definitely the best company in Tri Cities for plumbing. Highly recommend! Thanks Jeo's!

Had our whole house replumbed completely last month. Have so far had to call them back twice for…read moretheir work leaking, one incident of which ruined a bathroom vanity. Now we have holes in a wall on the other side of said bathroom vanity. We also had expensive toiletries missing. Would definitely not recommend! We're $14K in the hole and no idea what's going to mess up next. Now we have to spend more money for a city inspector to come and see if it's even up to code.

Very poor character. Took a look at what i needed done. Said they would give me a quote. Called…read moretwice to check on status. Never heard back. Poor way to do business. Poor way to treat people.

We needed someone to install a walk in tub. One of the bids we got was from Apex. They won the bid…read more Upon installation of the tub one of the plumbers complained the entire time stating "he didn't like these tubs". Once installed, the chromatherapy light area was leaking. They decided they might void the warranty if they did it wrong. We contacted the manufacturer who told us it would not void it and it was not electrical. They sent us a replacement part. Once it arrived I went to the store to tell them it was there. They informed me they weren't going to touch it. I told them I would find someone else to do the work then. I told them I wanted a refund on the work they didn't complete and the woman who was talking to me said "Ok" with a thumbs up action. I ended up calling another plumber who fixed the problem in less than a half hour. Again stating it was a plumbing issue NOT electrial. While he was there I had him look at the items still needing installation. While doing this he pointed out a scratch and a chip on the tub we had purchased from Apex. They had told us about one of them and assured us it would be covered up by drywall but they DID NOT tell us about the chip. Since the room is being remodeled there is no lighting. The new plumber said it could be buffed out. It looks like a tool might have dropped on it. Apex was the only one who has worked in the bathroom so far. Additionally, the tub water spout piping was off center by 1 inch. I called and asked to speak to whoever was in charge. Was told that was Lindsay and she was out of town till the following week. If they didn't like doing walk in tubs they shouldn't have given us a bid. Thank goodness we found someone who was able to finish their job.

Put a new Garbage disposal in for us, and removed the old one. They did a nice job, and were very…read morefriendly. Would recommend them.

Tyler came to help with a stopped up drain in my 85 year old farm house, that turned into a much…read morebigger job upon realizing that the drain was not routed into the septic. Instead, it was draining into the ground...something that was acceptable in 1940 when it was built. Over 85 years, the drain pipe had eroded and likely collapsed, causing the sink to stop draining. Tyler went to great lengths to figure this out, and was 100% ambitious, positive and reassuring in stating that it would be fixable. Two days later, he returned to perform the work and succeeded at rerouting the pipe to the septic. Tyler was extremely hard working and represented his company in an exemplary manner. It was not an easy task and he should have been supported with some help, or the job assigned to a smaller plumber. He gave 5 star effort. I would not, however, rate the company as high, due their lack of concern for his safety.

Really Burt... "Upon arrival, the brick was level and a…read moresmall portion of the black asphalt border was cracked..." If this were true, than why did you agree to have one of your guys come out and reset, the proper way, the two edgers that were dislodged and replace the damaged gravel border, that you measured for? I have not seen any work done on my edgers or replacement of the torn border, why not?

Burt and his crew have helped me out numerous times! They are honest, knowledgeable, and quick to…read morediagnose and fix problems.

If you need help and want great affordable service call CSR Plumbing…read more I had a crisis with both bathrooms plugged and overflowing on a weekend. Sal was here within an hour of my call and fixed that problem and also repaired a shower head for me. Definitely top quality service.

Technicians decided to use a jig saw/ saws all instead of a large hole saw leaving jagged…read moreunfinished looking work in the drywall in multiple places, they also didn't measure when putting in the holes so they compensated by making an "S" with 3-4 combinations when the holes didn't line up ( they were off by apprx 12". When I reached out for a fix, my appointment was cancelled by the owner and he told his secretary to tell me to take my business elsewhere. What a guy! No one else would call this standard or acceptable work, period.

we've been doing business with Paul for over 10 yrs. his techs are great- if they ever make a…read moremistake they correct it promptly. Paul upgraded our oil furnace to an electric hvac system, we have it serviced biannually for a reasonable cost and we appreciate his whole crew! highly recommend

My shower had zero pressure on the hot water side. Zak was very thorough and solved the problem…read morequickly. I would recommend Zak and 1st American he was very informative on what caused the problem and even gave me some hints on how to keep my hot water running smoothly. Thanks Zack!

I will start by saying I am happy to pay for services. My motto is if I cannot do a job myself I…read morehire someone who can do it for me. I cannot even recall the last negative review I have given to any business. However, 1st American Plumbing and the owner Zach has more than earned this one. 1st American Plumbing charged me $145.00 per hour. After being completely ripped off by this guy I decided to check what the going rate for a plumber in Yakima is. According to Google "The average hourly cost for a residential plumbing contractor in Yakima, Washington is about $70 per hour (typically ranging from $65 to $75 per hour) plus the cost of parts and materials." 19 August 2026, I needed a water valve replaced in my laundry room so my Asko Washing machine would get back to work. Should not be too bad right? Should be fairly easy to find a plumber. The first plumber contacted said he was not able to do the job and referred a friend. Not a problem, should be okay, right? The second guy called and wanted to come to our house that day, I told him it would not work and he could come the next day. Not a problem. So I pondered the other items I could have him fix since he was going to be around. Cold water valve in the laundry room Check kitchen faucet & dishwasher not draining completely Hook up Island sink Replace toilet 1st Day 20 August 2026, I showed him what I needed fixed, the water valve replaced. He said he could not do the job until the washer was moved. I am a 66 year old woman fighting cancer and this guy expected me to move the washer. My first WTF! I said fine I would have my 67 year old husband with a heart condition move the washer but it would have to be the next day. On to project #2 figure out why I had low hot water pressure in my kitchen sink. He dinked around and said I needed a new faucet. Okay, not a problem. Take the faucet from project #3 Hooking up an Island sink and install it at the kitchen sink. Project #3 would have to wait for a replacement faucet, no big deal. My second WFT! 2.5 Hours later and $362.00 and $30.42 in parts, I have a new faucet and plenty of hot water in my kitchen sink. He checked this dishwasher drain said it was fine and probably needed a new dishwasher. That was my third WTF! I looked on youtube to find out what I needed to do to check the drain. He offered to watch the video and do it for me, I passed on that one. He milked the clock for all he could get, until my patience were wearing very thin. He finally leaves. 2nd Day 21 August 2026, washer moved and hopefully he will not milk the clock for too long. Back to project #1, instead of providing just the replacement valve for the washer box, he only has a kit, at the cost of $65.00! I could have purchased just the cold water valve at Lowes for less than $17.00! We are now on my third WTF! His total bill for that was $251.70. 1 hour of time at $145.00 and $86.77 in parts. $50.00 worth of parts I did not need nor will ever need. Asko heats it own water. Doubt this over priced plumber has ever seen and Asko Washer and Dryer prior to his visit to replace a water valve! There will be no day three for this clown to hook up the Island sink, nor will I be paying him to replace a toilet. $678.41 down the drain, two of my projects are done. Got screwed over and did not even have fun while it happened! His $145.00 hourly rate is a complete rip off. I will NEVER send work his direction. I will however provide his company with plenty of NOT so glowing reviews.

If I could leave more stars, I would. My friend had well a…read morepump problem. After several days and troubleshooting, with no resolution, I was contacted by Joel. I brought Joel up to date and he talked me through on how to fix the problem myself. It turned out to be an easy fix. Joel sounded as happy as I was. I really appreciated Joel's instruction and willingness to guide me through resolving the issue over the phone and at no cost all. I know there would be some individuals who would have made it a point to show up, make the very easy fix, and charge for the fix. I highly recommend Castle Electric for your needs.

Had Castle pump come out to the house to check the pump on my well and Joel went way above just…read morechecking the pump solved our problems answered questions and gave me valuable advice. 5 stars would highly recommend. Awesome people awesome company