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    Roto Rooter Plumbing

    3.0 (1 review)
    Open Open 24 hours

    Services - Roto Rooter Plumbing

    Plumbing inspection

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    Keefe's

    Keefe's

    1.9
    (117 reviews)

    I purchased my whole home generator new and have had it for only 10 months, but I am already…read moreexperiencing problems. The technician for Keefe's Air Conditioning Heating Electrical Generator & Plumbing placed a part on my generator on 7.21.26. During our discussion regarding the defective part, I asked for his name so I could address him properly. He stated that he was not going to tell me his name. I later contacted the office and found out his name is Samuel. Further, management does not return calls. Several weeks ago, I contacted Nathan, whom I was told was on vacation, and left a message. I contacted him three times after his return; however, he has yet to contact me. Both situations are examples of poor customer service and a lack of accountability. Given Keefe's business practices, I would not refer anyone to them.

    I had a new HVAC system installed almost two months ago. The service technicians were very nice,…read moreknowledgeable, and worked through some bad weather conditions. It took about 12 hours to complete the installation, and I had every intention of leaving them a great review, but I simply never got around to it. Fast forward to today, and I am extremely disappointed. I woke up to find my brand-new A/C system not cooling, with the temperature inside my home reaching 88 degrees. I cannot understand how a system that is less than 60 days old is already experiencing issues. I contacted Keefe's around noon and was told a technician would be at my home between 5:00 PM and 8:00 PM. However, about three hours later, I received a call informing me that they would not be able to service my unit today because their technicians were tied up on a large repair job. As a customer, this is incredibly frustrating. I have two small children in the home, the indoor temperature is approaching 90 degrees, and this is a system I paid approximately $16,000 for less than two months ago. While I understand emergencies happen, I would expect a company to prioritize a customer whose brand-new system has completely stopped working, especially given the extreme indoor temperatures and the presence of young children. I am very disappointed with this situation!!

    Roto Rooter Plumbing - plumbing - Updated August 2026

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