I don't recommend doing business with this company because of the way Paula, the owner handled my…read moresituation. I reached out to this locksmith company to change our locks for a new home. The service technician came as scheduled and arrived on time but noticed a part was missing from the box that I had purchased from Lowe's. I went ahead and paid the fee plus the service charge with a verbal understanding from Paula l, the owner, that they would return to the home once I brought a new box from Lowe's. Bought the new box the next day and have been getting the run around with someone coming back out to fix the final piece of my request. I feel as though since she collected my service fee via phone payment for the initial visit she doesn't want to honor coming back out. Because the second visit the service charge would be waived and I would only need to pay for the labor which I was okay with. She stopped returning my phone calls and answering her text messages. I would have really appreciated her being honest and communicating a bit better. Integrity and honesty as a business owner goes along way. At this point, her company can't fix anything for me and I'll be sure to share my feedback about this business in hopes that that others will take heed as well.

The picture of their van says they do automotive work, but they don't. A little false advertising?…read more Don't waste your time.

My two year old got locked in my sister-in-law's house after he turned the deadbolt on me outside…read more I called every locksmith in the Covington area and only two people responded, solid lock, dropped everything he was doing and rushed to help get my son. He was extremely nice and fast. I will never use another lock service again.

I needed a mortise lock installed on a huge hardwood door. Mike is just the person you need for…read morelock installation and service. 1. Returns calls promptly. 2. Shows up when he says he will 3. Excellent workmanship 4. Fair price Couldn't ask for more. Highest recommendation!!

We purchased a new house and the locks had some major issues. Steve answered quickly, came when…read morepromised, and was professional and friendly! HIGHLY recommend!!

A huge thanks to Steve for helping me get back into my home today! It's never fun to get locked…read moreout, but it's especially not fun when you have small kids with you and it's 90 degrees out. Steve was very professional and fixed the problem quickly. We will be sure to use his company again if needed in the future!

Used a few years ago and was satisfied with service plus paid their one reasonable bill…read moreimmediately...less than $100.... by using my credit card. All okay at that point. Then, this March, I noticed they had charged my card for services to someone else....NOT ME....for three amounts totaling about $1,000. Called three or four times and was told they would handle each time. They did not! So, I had to have card company involved. Headaches. Seemed all was handled...,NO. JUST NOTICED THERE WERE THREE MORE CHARGES THIS WAY BY THEM IN FEBRUARY, knowing they had not handled reversing the first three, I called the card company. More headaches! This is the worst experience! How can I get them to credit me back PLUS STOP CHARGING ME RANDOMLY FOR DOING NO SERVICES?

The fuel door lock on our RV came off while driving unbeknownst to us. We requested service via…read moreYelp & Bryan responded quickly with an estimate & time when he could fit us in. He arrived at our campsite in the window of time & added the lock & latch mechanism. Price was in the range that he quoted. Nice, quick, hassle free service!

I called to get a key cut and programmed for my truck. Cody called me back within 10 mins. He met…read moreme at the shop my truck is at within 30 mins. The key I had ordered was junk. So he gave me one of his with no extra charge. The key wasn't registering to the engine. So he checked the ECM and all fuses. The fuses were good, but my ECM was done for (we anticipated this, which is why it was at the shop). Since he was only able to program the keys to the truck itself and not the engine, he only charged me for cutting the 1 key that he gave me. I will always recommend him to everyone for their locksmith needs!

Fast, friendly professional! These folks stand behind their work. Cody cut keys for me and a couple…read moreweeks later, when a problem came up, he replaced the problem key immediately!!

Best service I've ever had with a locksmith will use them all the time for every copy of keyread more

The gentleman answering the phone would not give me a quote, or even a ballpark price, to come out…read moreto my home after describing in detail what I needed. He said he'd be able to get to me with days, but I needed someone to come out the day of...

I'm very excited to say Paul came through for me this…read moremorning 6:45 needed help Like a hero he was there for me . My kingpin lock was around the shaft of my 53' trailer . Unfortunately the key broke off inside the locking mechanism. Paul was able to unlock the kingpin lock ,so I was able to reconnect my tractor . Thanks a million I could not be at work right now without YOUR HELP this morning.

Locked my house keys inside found pop open locksmith online, gave them a call and Paul was out in…read moreabout 25 minutes. I will definitely recommend pop open for your unlocking services!