Zack saved me a lot of grief and stress, Highly recommended. Rotten Apples is DEFINITELY my go to place. Tom.

This place is a life saver (and money)! I had a screw break off from the bottom of my laptop, spent $85 with Best Buy to have it sent out, to be looked at. It was going to cost more than $300 to repair and only 30 day warranty. I declined the repair. Greg took care of me, a few weeks ago, when I stopped by Rotten Apples. He literally took less than 5 mins to pop some screws in and I could open and close my lap top with no problems!! I was going to pay, he said, no charge, so I put some money in the tip jar. He just doesn't know how much that made my whole week! Extremely appreciative! I highly recommend Rotten Apples! Thanks again, Greg :-) read more

they fucked up my whole xbox beyond repair. if you want your stuff broken then try this shithole of a store. i brought it here about 3-4 times and the first time they said they fixed it, when i get back home to test it the hdmi port was loose which was the original reason of needing the repair in the first place. everyone behind the counter must be incompetent because the next couple times i take it there the same situation happens. finally i decided to take it to a different place and they said the people who worked on this before didn't use enough heat when soldering and it's broken beyond repair. thanks rotten apples now i'm down $1000 and a broken xbox. (Please for your own sake NEVER in your entire life take anything here you don't want destroyed) read more

I have taken many of my items to be fixed here. They are great at figuring out the problem and fixing it in a timely fashion. They saved my daughter from losing all her data. Highly recommend! read more

Had my iPhone glass replaced. It was finished in 2 hours as promised and it's working great. I've recommended this place to friends and family. read more

I came here to get my phone fixed as I was having issues with the battery. Both guys were very nice and only charged me for the diagnostic check which was $25. Overall, I was pleased with the service and would definitely return if I ever have any more issues with my iPhone. read more

they say that good services isn't fast and fast service isn't cheap. I got fast service that wasn't very cheap but they were very responsive and got me done as quick as they could. read more

I broke the screen on my iPad Mini and they fixed it for $100 which is very reasonable. (Note to self: Get a protective sleeve.) Yes, it took nearly month, but the gentleman there told me it would take three weeks to a month so I can't complain. I would much rather wait a month and have it professionally repaired than somewhere that promises to fix it fast and then I have to take it back because it wasn't done properly. read more

I went to get my screen fixed at rotten apples and they did so wonderfully. Done within the same day and everything. Very nice an understanding. However, days since my phone now has a ghost touch and makes it impossible to use. (I can't even unlock my phone 90% of the time). After a couple days, but before I took my phone back to the store, it fixed itself and started working again. I took it back and they aid they couldn't find anything wring with it. They were nice enough to not charge me for that visit. But surprise surprise my phone has stopped working again. Now I'm off to get a new one. Very nice Fair prices Quick return Just caused a problem while fixing another. read more

Terribly slow. Computer has been there for almost 3 weeks. Starting to wonder if they are samming? I had to call them for an update a week ago. Either swampped, or BS'in. Not liking it. read more

Fantastic service! The gentleman that helped me fix the camera/lens on my phone was very knowledgeable and helpful. They really made what I though would be a complicated process, very easy. Also was about a fraction of the cost I thought it would be. Highly recommend, thank you rotten apple's! read more

Excellent service and reasonable prices. Kalif was my rep. Interestingly enough, the rep who meets you at he checking is the same one who repairs.I have an IMac that was so slow. They defragged and updated my macro and virus software. Don't believe that bunk that you don't need virus and malware software. It used to be that way but not any more. The malware and virus software they installed were free. It would have been a 5 if they would have called and told me it was done. read more

What rotten service. I highly recommend you take your iphone to the apple store if you need a broken screen repaired. These guys are just clueless. I brought my phone in on a Saturday because I cracked my screen and wanted it fixed quickly without taking the long drive down to the Apple store. They quoted me a price of $149 which I okayed and said it would be an hour. I gave them my wife's cell phone number and they said they would call if their was any trouble. After killing an hour I showed back up at the store and nothing had been done. Their crack staff did not detect that it was a iphone 6 S plus and not a 6 plus although it is printed right on the phone. Now the price is $249. Me: Why didn't you call me an hour ago when you discovered the problem. Employee: Uh, I don't know. Now they say it will take 2 - 3 days because they need to order the part and they want me to pay $50 deposit. I was angry and in a hurry so I said go ahead and order the part and gave them my card. Five days later and hearing nothing from them, I decided to do what I should have done in the first place and drove down to the Apple store. They had me all fixed up in 90 minutes for $100 less! When I called the Rotten Apple store to cancel, they now claim that the $50 was not refundable. This was never disclosed to me at the time. The sales guy said he didn't have any authority and the manager did not have any authority and the owners were at the South Carolina store. They said that they could not return the part to the supplier. Then they said that they could with a restocking fee. I asked if I could pay the restocking fee as this is generally around 10%. After consulting with each other, they decided that they would be out more than that. They need to get a new supplier! These guys are clowns who do not communicate well and overcharge. Just go to the Apple store and avoid them at all costs. read more

They are absolutely fantastic! Apple told me there was no hope for my MacBook after I spilled on it and I took it to Rotten Apples and they were able to completely restore it at a fair price. It also was unfixable a few times even though it appeared working and I brought it back in and they didn't change my extra and kept working until the job was done. I always check with them first whenever I have an issue with an Apple product. I've gone to them multiple times, as has my family, and they've always had great service.10/10 would recommend to anyone having an Apple issue! read more

Love this location! They are very friendly and always welcoming. The prices aren't bad and they are reliable! I have shattered multiple screens and I can always go the following day and have it fixed within the hour! Kaleb was awesome! read more

They "fixed" my iPod for $150, but not really. It constantly needs to be repaired and restored to factory settings. Now my computer doesn't even recognize it when plugged in. It can store 160 GB but every time I get about 10 GB in it starts having issues and I lose everything. Again. Very unsatisfied, should have gotten a new one. read more

These guys are great! I have had multiple phones fixed and always get great service. Thank you Kaleb!

I had the battery for my 5s replaced here about 6 months ago and had a good experience. Today I took the same phone back in as the battery was defective and they replaced it under warranty, even though they didn't really need to. They also pulled a stick SIM card out of my other phone while waiting for free. Couldn't be happier. read more

Wow! This place is great. Professional, fast and very reasonably priced. My daughter dropped her iPhone and the screen went black. They replaced the screen in less than an hour. I highly recommend! read more

Horrible service. Customer service very rude. A rip off, do NOT got there . Did not even look at my phone and charged me a fee.

Great service and repair. Shattered my iPad screen they were fast, efficient and professional.

I had a fabulous experience. Beyond what I could have expected! I cracked the screen on My iPhone 6 Plus. I emailed for a quote. They were very clear on making sure that I told them the correct device so they could give me a correct quote. Their quote was $30 less than my Verizon insurance deductible. The quote included the tax. They told me to return in one hour. I did and my phone was ready for me. THEN I asked them for help on a software related issue with my iPhone and iPad. I had already spent over eight hours on the phone with Apple support on three different occasions and they could not fix it. Apple kept promising me that tech-support would get back with me when they had a reply from the programming people. I never received any call back. Jason at Rotten Apples googled the issue for me - lol! He quickly found some answers. We walked through it together and it was fixed in minutes!!! Totally made my day and I learned that when I have an issue, I should first Google and see what other users have found before I call Apple support! read more

I took my iPhone in to get my cracked screen replaced. They were quick & professional. It took less than an hour & was $129 with a 1 year warranty. read more

I have used Rotten Apples' services on multiple occasions; and the service has never been anything short of stellar! I had an older MacBook repaired (or brought back from the grave is more appropriate) and I've had a Mac Mini repaired. In both cases, the quotation process was quick and painless using the online quote request. The turn-around time on my repair was fast! And as for my satisfaction level with the quality of their work? Both devices are working as if they were brand new! Thanks so much Rotten Apples for your dedication to my Apple repair needs! read more

Excellent service. Quick and knowledgeable staff. Fixed an issue with a iPhone not charging in a 10mins. Kalab was awesome!!

Rotten Apples is The BEST place to go for any Apple-related issues. I've never had anything but stellar customer service and amazing work on my Apple products. They replaced my screen on my phone in record time and for significantly less than what Apple and other local stores charge. I was ready to send my laptop on an incentive flight out of a 3rd floor window before they worked their magic to fix it and make it like new again. I don't know what I'd do without these guys. I'd be so lost. If you have any rotten Apples, you should take them here! read more

Dropped my iPhone 6plus due to screen failure. The touch screen was just not working. They were extreme helpful, quick and affordable. I was recommended to them by a representative of my phone carrier. They were much more helpful than people at my phone carriers store. I would highly recommend for any frustrating apple device issues. read more

Customer service there sucks. Got their and the immediately asked me to leave my phone their and it would take 1-2 hrs to see what's wrong with it. 1-2 hrs go by and heard nothing so I call and they say they need to keep it for at least 2 days until the part comes in. No call to discuss what is wrong or to even ask if I want to proceed with them fixing it. Well I did. It took 2 weeks after the guy said it would only b 2 days max. When I called to see if my phone was done the 1st time they said yes to come get it, got their and it wasn't put together, so I had to wait 3 hrs Then they broke my back glass and charged me for it, and still isn't fixed 2 weeks later after picking up my phone. And my screen is broken again so the problem isn't fixed. Should have just gotten a replacement phone thru my ins. read more

These guys repaired my iPhone on a Friday and didn't close until it was done. They have great customer service and ensure the fix is done right. Have 1 year warranty on the work so what else can you ask for? If you need your smartphone fixed see these guys. read more

This is probably the worst place to go get your phone repaired. Whether it's a cracked screen or even the smallest defect. After getting the screen replaced within a month it was poppin out then the LED's started to not work and it was broken. Said I voided the warranties and wanted me to spent another $120. This isn't the only incident I've heard of recently. Rotten Apples is definitely not the place to go. Go to the Apple Store!!!They're more reliable and fix any mistakes if need be. read more