This review is for the Liberty Ave location in Bloomfield…read more It's currently July 2025 and in December 2024, I dropped off an old pixel 6 of mine because the battery expanded in my hot car. I was told they'd look at it and let me know next steps. I was told I'd need to leave a deposit and I'd hear back. I received a call the next day, wherein a voicemail was left letting me know they'd have to order a battery and it'd arrive in 5-7 days. I never heard back. A few weeks later, I called for an update and was told that they couldn't find my phone but could see the work order and that they'd call me back. No one called me back. I called a month later and was told the same thing and that I'd get a call back. Nope. No call. Oh, by the way, when I "paid a deposit", I was actually signed up for a subscription for Asurion Home that I wasn't made aware of. I cancelled it, but not before I was charged. I visited the store today, as it's clear no one cared to call me back. The manager let me know they likely recycled it after 3 months. He said someone would have called to let me know. Spoiler: no one called me. I, however, did call at the 3 month mark and no one said a word to me outside of letting me know they'd have to keep searching and would call me back. And even though someone said they could see my work order when I called, today I was told there was no work order. I really don't know what to think. Was it deleted to cover tracks when they couldn't find my phone? Did one of them steal my phone and delete the work order? I mean, wtf is happening? From my perspective on the outside, I have to assume the employees either have a min amount of people they need to subscribe to Asurion Home, or there is some sort of credit they receive (it looks like I'm not the only one this has happened to) and the person who I spoke with did so without telling me. Regarding my phone, the manager says it was probably recycled after 3 months and that he couldn't help me. He said to call corporate (which I just did. They asked for the work order#, but that was apparently misplaced along with my phone). His recycled-at-3-months argument is nonsense as well, as my phone went missing after a few weeks. I needed the data on the phone and planned to do a data transfer (per the employee), so I didn't need the phone. It was a phone that wasn't in use. But now the data is gone, along with my phone. This really blows for me. I'm pretty upset and I feel like I won't be helped. So yeah, don't go here unless you're interested in a surprise subscription to Asurion Home and being out the cost of a phone.

EVERYTHING COULD IMPROVE!! Charged me for a $200 battery that was in warranty and should have…read morebeen free. Battery "lost" in shipment from Dell. Now I have to pay. One month in repair at Cranberry Township store and they will not provide documentation to prove they even ordered the battery from Dell and a tracking number to show it was lost. "Against corporate policy to do so." Take your electronics elsewhere! This company uses sham tactics!!!!!! Spoke to Corporate at Asurion and believe it or not they offered me a $25 check to settle this $200 issue!!!!! Told them they could do BETTER. Said I could have just picked up my computer and sent it to Dell myself to settle but how the hell do you do that if you have no proof of Ubreakifix's order for replacement battery under warranty and a tracking number to prove it was lost in shipment??!!! All which "corporate" says is not permitted under their "policy" worse yet they try to upsell me on an Asurion maintenance plan!!!!! No on your life! RUN DONT WALK!

It's always unfortunate when you break the screen on your phone, however my husband broke his…read morescreen and this place popped up. I'll admit, they were slightly more expensive than the quote I got from another store, but this place was worth the extra money. While we were waiting for the repair, they offered us complimentary drinks, I made the offhanded remark that I was fine, unless there was a specific drink, knowing that there wasn't. However, with me even realizing, the manager sent one of the employees next door to the store to actually purchase the exact drink that I mentioned. He walked in 5 minutes later and handed me the drink. It was so thoughtful. I was very grateful. While in there I told my husband we should get him a new case and screen protector. Then we were told that the price for the screen replacement INCLUDED a new case and screen protector! (I had planned on purchasing one!) The next time that we need a new screen, this will definitely be were we go. These guys know what they are doing, didn't take long, and there customer service is way above expectations!!!

I was quoted $500+ at apple to repair the back of my iPhone 16, as it was cracked. I was hesitant…read moreto get it repaired anywhere but apple, but I was quoted $100 here. I took the gamble and am so happy I did. It was efficient and cheap. It only took them 30-40 minutes to fix my phone and saves me hundreds of dollars. My phone looks brand new. I will be coming here with all of my electronic issues from now on!

Amazing customer service. The owner took his time with me and was so helpful with the whole process…read moreI will be a customer for life, truly cant get any better service for your cell phone needs.

From the owner: Cell Phone Sales for all Carriers, Cell Phone and Computer Repair, Bill pay center, pay all utility…read morebills here

I went with iCracked after seeing a positive review on the my local mom FB group. Tyler was on…read moretime, easy to communicate with via text, and professional. He came to my local Panera to fix my screen. He made sure that my phone was working well otherwise, and I was able to ask him some iPhone questions, completely unrelated to my screen situation, and he was happy to answer. After 45 minutes, my phone looked just like new. It was amazing to see him take apart my phone and put it back together with ease! I was just in awe. The price was reasonable for a quality screen replacement, and knowing that my gadget was in good hands. I would highly recommend to anyone needing a phone repair.

On time, professional, explained exactly what he was doing, gave me a lifetime gurantee! Cheapest…read moreprice I've seen in the area!

I wanted to leave a review for Manny. I received a discount…read morefrom a different iPad repair shop due to my frequent visits there but I was unable to make it there due to limited parking. Manny did a price match for me. This was important because I have paid for many repairs full price before and it gets expensive. This time I was a first time customer for Dr. Phone Fix. My 6 year old shattered his glass screen even with an Otterbox on it. Manny was very professional and polite. The whole experience was pleasant for an unpleasant situation for myself. I would recommend this shop to anyone as he fixed my son's iPad screen in less than an hour. You cannot even tell it was broken and it was nearing damage to the LCD which this prevented. Thank you!

My screen was shattered so I got a Groupon to get a repair. The technician was extremely friendly…read morehowever my phone has never been the same. I have small hairline cracks all over my phone even though I put a screen protector on it the second i got it back and have never dropped it again. Also, my touchscreen has never ever worked the same since getting a new screen- slow to respond, longer to type messages. Overall it's not good quality and I haven't been happy since it's been fixed. Update: as I went to replace my phone case my actual screen pulled up away from my phone. This is garbage.

He has been my "go to" computer/iPhone guru for years. Skilled and helpful. Always friendly and…read morewilling to guide a technically limited customer. Fees fair.

My MacBook needed a battery replacement. Arthur replaced the battery and had the machine back to me…read morein under two hours; he even cleaned up the keyboard and screen. Nice guy--good work.

Staples is a retail-store chain that sells office supplies and furniture. This particular store is…read morein the Village of Eastside in Pittsburgh. I recently shopped here for supplies for my home office. I walked up and down the aisles for about 12 minutes, and no employees spoke with me. The shelves were stocked well with merchandise such as cell-phone cases, beverage machines, paper, chairs, planners, notebooks, disposable kitchenware, cleaning products, label makers, filing cabinets, bookcases, folders, staplers, paper clips, rubberbands, tapes, scissors, glues, writing utensils, compasses and protractors, desks, anti-virus software, hard drives, landline phones, printers, copiers, laptops, keyboards, book bags, and much more! I thought that the prices for many products were higher than what I see online elsewhere (for example, permanent and dry-erase markers as compared to Amazon), but I also saw some reasonable prices such as anti-virus software on sale for only $20 for the first year.

Unfortunately I will not recommend this staples. Please get out of the mail and packing ship and…read morereceive business. You people suck! PERIOD! To everyone, do not put your personal or business in the hands of the people!

Very knowledgeable and honest gentleman. We wanted our…read moreprinter fixed and he explained that it wouldn't be in our best interests . Many would have told us , it could be repaired and taken the money.

Kevin's was good! He is a very busy guy with lots going on…read morein his shop. If you have to wait, call Alice over, she is the Chief Experience Officer and will make sure your wait is full of smiles and tail wags. I got my fingerprints done for a new job, and when it was my turn, Kevin made the whole process very simple.