I picked up the Pearl Demon XR double pedal here because the price was the best on the market, but…read morethe post purchase support was even better. Out of the box, the pedals were equipped with heavy "monster" springs, and the softer factory option was missing due to a Pearl manufacturing mix up. Because I couldn't dial in the tension I needed, I decided to initiate a return. I reached out to Peter, and he immediately approved the return with no questions asked. The next day, I got a call from Dave at Pearl regarding my situation. He was beyond understanding and incredibly accommodating. Instead of just mailing out replacement springs, Dave sent me an entire new set of pedals. I received them, swapped in the softer springs, and the pedals now play perfectly. Communication and customer care from both Peter and Dave at Pearl were top tier throughout the process. I couldn't ask for a better buying experience.

Just had an extremely offensive exchange with a very RUDE employee. I have been renting from the…read morestore for at least 3 or 4 years. Due to this very unpleasant, impatient and nasty conversation, I will be returning the instrument at the end of the year and will not be renting again. You should be more careful about who you let interact with your customers. She could not have been more thoroughly disrespectful.

Great and knowledgeable music people. My go to place. Plus the quality of guitars they carry is…read moresuperb.

I've been here a couple times as I've needed a good ukulele. The selection is outstanding--I can't…read moreimagine finding more choices unless you go to a dedicated uke shop, and those are rare. They have a few cheapies (the typical ukes that are more like toys), many entry-level and mid-level instruments, and quite a few high-end instruments in exotic woods. They also know a lot about the different brands, and materials, and strings, and they have just about any modification or accessory you need: straps, cases, capos, strings, options for a setup or add electronics, and so on. Their prices are almost always competitive with the big online retailers. As a bass player, I can also attest to the good selection (albeit Fender-heavy, which is fine with me) of guitars and basses. They are a cut above any independent music store I grew up with in terms of quality and price, and their service and attention to customers puts them above the big guitar chains. Highly recommend!

Brought in my guitar to get a basic setup and it came back sounding way worse than when I brought…read moreit in. Very disappointing and I will never return.

Went to the Tarrytown store just for a peek, being there for a day trip. Found so many great guitar…read morepedals and accessories and amps, I was so glad I stopped. Bought a few pedals (Nobels) and picks I prefer. Paul the owner was beyond helpful and when it came to a service issue with one of the pedals when I got home, he handled it with professional assistance and immediately. So great to have found this gem of a shop. I'll be back and know I can count on them for great customer service as well as equipment selection. Been playing music for over 50 years now. Great personal style shop

Ridgefield's Blue Bus music is a treasure. Owners Patrick and Sana are warm, welcoming, and…read moregenerous. They are passionate about music and sharing their enthusiasm. I've been taking guitar lessons for several weeks and am thoroughly delighted. Highly recommended!

Such an amazing store! The owners are always a pleasure to deal with and the teachers are amazing…read more Helping, kind and knowledgable! Our family sees Matt for lessons and he is patient and extremely knowledgable in what seems to be every instrument he teaches. So glad we come to this established business!

Always great service @ AAA Band Rentals. An absolute pillar in the Fairfield County Music community…read morefor many decades. The technicians are personable, they listen, and have a strong attention to detail and great workmanship. I had several French horns I've sent in for dent repair, refurbishment , and ultrasonic cleaning and I have been very pleased with the results. So much that I play more often. Thank you AAA Band Rentals!

I'm so thankful I found this excellent band rental company to rent a clarinet. It was in August &…read morewith Covid being a whole new way of life, I figured it would be difficult to rent a used instrument, and...I was wrong- it was EFFORTLESS! I was greeted by Mike Jr (the CEO/Owner) and completed everything online including creating my online profile to be able to pay/update account info/etc. Mike was superb with assisting me. He rented us a FRESHLY CLEANED/Sanitized clarinet, with a sticker of authenticity proving it had gone through the utmost sanitization in order to be rented out. The Norwalk office was nice & protected against Covid & the entire transaction was so effortless. I also purchased reeds while I was there. I'll continue to be a loyal customer for all of my instrument needs from now on. I'm so grateful to be able to support AAA Band Rentals & to spread the word for my friends & acquaintances to also venture over to AAA Band Rentals for their own band rental instruments, equipment & supplies. I highly recommend this shop.

Came in here a year ago to see about getting daughter signed up for violin lessons. I brought in a…read moreviolin I purchased on Amazon and the lady who was working there was very kind. She told me I got too big of a violin but we can always rent one (which I thought was fair). She also started to show me how to put it together. Well the gentlemen in the back, forget it. He got all upset, came to me and said I should just go home. Im wasting my time there. Really attempting to belittle me. I dont care if this guy won awards or is the almighty violin king. He is rude, impatient, and will definitely get an award of "biggest j*****s" by me. Go check out the other two music schools who were friendly, forthcoming, and professional.

Update: I received a call from the owner. I will reiterate that local shops in the area, who…read moreservice instruments for some of the worlds most famous instruments and musicians, do not sell strings for triple the price. Additionally, the owner tried to tell me that I may not be "getting the real deal" from other shops. As a professional musician - I can tell the difference between real and fake strings. Shops in the area servicing real Stradivarius instruments are not selling fake strings. Reputable online retailers who serve professional musicians are also not selling fake strings. Additionally, the owner mentioned they provide a service of "installing" the string for you. As an educator, I can tell you that your teacher will do this for you. As a professional musician, I have no idea why this service would be offered to me - it is not common practice nor should it be. If the shop itself is indeed purchasing strings from the makers at double or triple the cost they can be found locally or online, I would have to question their ability to do business. As much as I would love to support a local business and a local music business, this predatory practice is unacceptable.

Wonderful customer service! Sam was very understanding in what I was looking for. He was very…read morepleasant to work with and went the extra mile to make sure my item was sent properly to me. The item I chose is a very beautiful piece and was a fair price. Would do business with them again! Thank you!!

Great stuff. Highly over priced. Bad customer service. And the handful of times I have been in, the…read moreowner, Samual has been there and each time left me with a bad uncomfortable feeling that I couldn't put my finger on. Will start shopping else where.

The gem of the town. I don't think I have ever had a positive experience at a record store like…read moreI've experienced at Marquee Records. I was almost instantly given the warmest welcome by their three volunteers, Mark, Scott, and Tom. My first interaction was with Mark who gave me a separate tour of the Theatre and provided the inside scoop into the history of the building, how it was built in the 18000s and saved so that it wouldn't be torn town. I admired the building, and how they keep it preserved. The moldings on the wall were beautiful, the tiling, and the architectural design of the theatre was preserved for 300 years and is still running. I was also given a small peek into the old projector room that they don't use anymore. I didn't know this until now but this theatre is a favorite of my grandparents. I was also a fan of the DVD donation collection that they had in the shop. It's huge! They have plenty of genres for all ages and that's when I had a fun conversation with Tom about movies, and famous actors. If you take the time to stop and talk to them, they are pretty great. I found the movie I was looking for which is pretty cool seeing as the chances were slim but I was happy and purchased a few extras. Each DVD is around $2 but I don't know how much the records are. Scott is also really kind and personable as well and will answer any and all questions you have about music, the difference they make for the theatre, and where you can find them on social media. If you ever find yourself in Tarrytown and you're looking for a place to find good music and a really cool movie collection coming here is the best choice. That's the same if you would like to meet some really cool people who care a lot about the theatre and it's history. So please come browse, chill, donate, or even volunteer. You'll be glad you did.

Great cause, and a great little shop. See my previous review. Just note, that for some reason,…read more3/5 times I bring up a $2 record, one of the dudes in particular will say, 'oh, I didn't see that' or 'oh, that wasn't priced, where'd you find it,' and then charge you $10; it's all for the Theater, so, fine, but it sort of takes the fun out the dig or the search. These are not pristine records, they're donations. Either its' $2 unless marked' (as posted everywhere), or its '$2 unless marked, or possibly more when you bring a record up and the guy randomly decides he wants to charge more.' If it's the latter, the signs need to change.