My experience with the Round Lake Beach center was very disappointing. I transitioned my daughters to the center in November 2017 and withdrew them 4 weeks later. In retrospect, I should have withdrawn them sooner. Although the Assistant Directors were very compassionate and professional, the center was poorly managed. For example, despite multiple communications verbally/in writing about my children's start date, the assigned teachers seemed oblivious that new children were joining their classrooms. My children's 1st day was chaotic because the teachers were not expecting them. I requested a cubby for my daughters at least 3 times before they were assigned cubbies. I also suspect that my youngest daughter's enrollment exceeded the classroom's capacity because she was never assigned a cot - instead she slept on a different child's cot daily. My oldest daughter (age 6) was sexually propositioned (in writing) by a 9 year old child on her 1st day. The center Director claimed the incident was addressed with the child's parent. However, there was no evidence that the incident was addressed. During the 4 weeks my children were enrolled, they played outside less than 5 times. My oldest daughter was told that they couldn't go outside because it was dark by 4:30. I understood the issue with it being dark by 4:30, but what stopped the teachers from adjusting the schedule and sending the children out at 3:00? I can't imagine being in a room with 20+ kids all day with zero outside time. The centers only strengths included diversity amongst the children and the reasonably priced tuition (it was lower than surrounding centers). However, I was told the weekly tuition included phonics classes. Yet, my daughter never received one phonics lesson while she was enrolled. In addition, despite the diversity amongst the children there was virtually no diversity amongst the staff. Overall, I would rate the center less than 1 star because it was poorly managed, unstructured, and disorganized. Communication between staff/parents was limited and follow through from staff was inconsistent. Based on my experience with this center, I would caution others from enrolling their children in the center - unless changes are implemented. read more

My daughter's and I love our center! My family has been attending the Round Lake Beach KinderCare since October 2015. We absolutely love all of our teachers and center management. Ms Kelli, Ms Nikki and Ms Danielle are kind and very easy to talk to regaurding any concerns or questions. I always feel they are well informed and address things promptly. They treat my children with so much love and respect I couldn't imagine sending them to a different school. My older daughter had a wonderful experience with her Toddler teacher Ms Michelle. She was so willing to help us potty train our child at an early age. The teachers worked hard to keep her challenged and learning! Ms Michelle and my daughter still have a great relationship. My baby is always happy to see Ms Michelle in the morning at drop off time. It makes leaving her much easier! The twos teachers were also amazing! Ms Erica, Ms Jess and Ms Genisis all loved my daughter, treated her wonderfully and always kept her engaged. She can be a handful (what child isnt!) But these ladies were always positive, kept me well informed and worked with us when faced with a challenge. Our three year old teachers Ms Kate and Ms Kim are fabulous too!! Again, we are well informed about our child's day and her development. She is learning so much!! They call me with questions or concerns about my child and are great partners in helping us raise her. My daughter comes home telling us all sorts of fun things jer teachers did. She clearly loves being with them!! I also have to mention Ms Calli, the phonics teacher-our daughter raves about her! We get weekly notes on her progress and ideas to support her learning at home. Our infant daughter is also having an awesome experience at the center. Ms Lyndsey is so sweet with the babies treats them with such love and tenderness. We love the photos and projects that are sent home! As a mom, I wish I could be with my girls all thr time. When they are at KinderCare I know they are safe, happy, being very well cared for and learning. I cant ask for more. I truly love love love our center and ALL the teachers and center management. We are very pleased and can't imagine a world without our KinderCare! read more

I moved to this center after being unhappy at another Kindercare center. The center welcomed me with open arms and that made me feel amazing. Not only that but anytime I have an issue with anything it is handled and never am I feeling like I am bothering them. They understand my family and understand how I parent my children and are willing to work with me when we have issues. I truly love this center and never have I regretted the decision to move them at all. read more

This place was terrible I left my child for only 2 hours and I came back to pick her up she was still crying they just gave the kids snacks and turned the lights off for nap time and my daughter was covered in crumbs and boogers I get home my daughter hair stunk like armpit she was With a full PEE diaper and boogers and crumbs stuck to her face first off a child cannont nap all dirty like that they took all her diapers and wipes were gone from her backpack but they did NOT change her diaper she was full of pee that cost me money I would never suggest anyone to take there kids here terrible place someone needs to investigate this place is not good. read more

My children have been here over 2 years. This place is expensive! But not the most expensive around probably 3rd highest around. The member of management Shrome is far behind. She lacks management skills is way under trained. Don't ever pay extra for the summer camp field trips! It will turn out to be headaches later. They use lots of Spanish spoken here. So if you child speaks English he or she might just start praying at dinner in Spanish. That was taught there to my child. I'm not here to put down the center, my children have had great times here. Some staff is great others are just bodies to watch kids. Remember they have regional managers and corporate offices and there here to make money not memories. :( with my review being typed I would not put my child in this kindercare center or centers again. read more