Horrible service. Worst ever. They take forever to respond to emails. They never answer their…read morephone. Literally can't get any worse.

AVOID!!!! We started bringing two of our children here a few months ago. Dr Khan never seemed to…read moreknow what she told us visit to visit. She mixed up things with our two children. Both children's conditions appeared to worsen under her care. When we expressed concerns she never seemed to listen. We never felt she was a good fit for our family.

Dr. Calzada has been a key factor in my success in therapy. He is quick to respond to emails and a…read morereliable source to go to even when close to holidays. He's the kind of doctor that will answer your emails in the evening, on weekends, or after hours which is greatly appreciated with my line of work. Highly suggest if you've been struggling to find a quality doctor - especially with the trying times we are all going through.

My wife started seeing Dr. Calzada. She found him to be a wonderful doctor who really cares what…read moreyou are going through. His manners were very professional and she found it very easy to talk to him about her concerns. My wife highly recommends him. Thank you Dr. Calzada my wife is more at ease.

Ok, I didn't really want to write a review for a psychiatrist on Yelp, but she absolutely does not…read moredeserve 2 stars. I've seen 3 different psychiatrists, including her. All they have to do is ask how the medicine is working. If things are going well, they can just prescribe more and that's the end of the session. If things aren't going well, they can make other suggestions and prescribe other meds. Dr. Rickenbacker always asked me how things were going, how my job was, etc. She actually cared about my life outside of the medicine she was prescribing. She was also always up to date on the latest research and had me trying out the latest medicines. She was actually a bit creative in that regard and could recommend things that weren't necessarily what every other psychiatrist was prescribing. In the end, her knowledge and her ability to think outside the box is what found a medicine that worked for me. I always scheduled my next appointment with her after my session was over, so I usually didn't have any problems, but I do remember her being hard to schedule with if I had to cancel. She does frequently run over her session times, but I always made sure to schedule plenty of time off work to see her, so it never interfered with anything for me. On days she was running late, I never felt like she rushed through my session to try to catch up. I realize these are big drawbacks, but she is really worth it. The only reason I don't see her anymore is because she no longer takes my insurance.

Over the past eight days I have made multiple requests to schedule an appointment with this doctor…read morewhom my insurance company recommended; two attempts online (new patient form) and two by phone. I have yet to recieve a call back. Followup (03/26): I did recieve a call after sixteen business days however, their services were no longer required. UPDATE!!! Five years later now. My new insurance has strong armed me into leaving my current physician. I decided to give Denae a second chance, given her close proximity to my office. Nearly the same issues again! It was difficult to reach someone, although easier than in 2012. They are currently only accepting new patients by referral which seems odd. I tried to play the game, having my doctor fax over Denae's required form which feels more like an application/screening. After numerous attempts, Denae's office denied receiving the form. My very generous current physician even made multiple attempts to call her office but could not get through to a live person. It appears the poor client service is a cornerstone for Denae's practice.

Providers here are smart and caring, I'm not sure about the other reviews, but I'd send my family…read morehere any day. Great care!

Worse place ever,the front staff can't return calls. They don't want to help with anything. You…read moreask questions they have no answer ,they don't want to asl questions. I asked them about my current medications and now they don't want me using the meds that have helped me for years. I told them I asked your front staff and they said it would be fine e. I meet the doctor via zoom and I'm told that there was a office visit available amd the lady's who answer the calls told me they're are no in office visits. I told them I don't have any extra money and this placed charged me triple the amount and refused to help me. They stole my money. They do not want to help autistic people like me who question them who want to tell me to take meds that don't work. Your a horrible company and my dr. Ivan is going to get some loose there battle with mental illness and you still owe me my money your a lying stealing people money. Your are crooks and thief who don't care about the patient. Same issues at other doctors and you decide to charge me as a non insured patient so you can steal out money

I'm shocked at the low reviews. I have been going to this practice for at least 15 years. I feel…read morethe need to write my review. I did meet Dr. Musgrove only once or twice and have been assigned to Julie Williams, an NP. I absolutely love her and she is great and has been helpful and listens to me about concerns of medications if I have them. The staff has been pretty good too. Currently, Lisa and I didn't catch the other lady's name but they are both professional, friendly, helpful and patient. That is just over the phone. We will see today. Bottom line, very different reviews from either high or low. I have to disagree with the low ones. However, we don't know people's experience's or even if there might be justified reasons for actions that took place from the practice. Always two sides to every story. I have had both good and bad with different doctors or NP's, and front office staff. I would recommend this practice and particularly, Julie Williams!

First thing I ever noticed about the guy was that he had the handshake of a child. Limp and…read morepathetic just like his practice. I was a patient here for over 10 years and I dropped by this place because I hadn't gone in a little while because I was dealing with pre and post cancer treatment. I can get letters in the mail claiming I will be dropped and when I call to schedule appointments, I'm left to the voicemail and with no returned calls. They never called me, just letters threatening me. The only shining gem I had was with Julie Williams but aside from her, this place was pathetic. I was annoyed that I got dropped until my Oncologist's office showed me what a professional healthcare team is. And for certain, CTMH is not that. I would steer clear and find a place that will actually give a second thought about you.

I typically don't write reviews--good or bad--but this time I felt compelled to share my experience…read morefrom the heart. I first met Prasanna Sharma about two years ago when she was practicing at a different clinic. At the time, I was at the lowest point in my life after having my first baby, struggling deeply with postpartum depression. From the very first appointment, she gave me hope. Her warm, non-judgmental approach and calm, compassionate presence made me feel truly seen and understood. She not only prescribed medication that worked for me, but also encouraged me to start therapy--both of which played a crucial role in my recovery. Now, I see her in-person at Oasis Psychiatry, and her office is just as welcoming and comforting as she is. She takes her time, explains everything clearly, never rushes appointments, and is incredibly thoughtful in finding the right treatment plan. I've referred several friends and family members to her, including a couple of my cousins, and they've all had similarly positive experiences. I truly can't recommend her enough--especially for women at any stage of life, whether you're a new mom, a teenager, a college student, or navigating menopause. She's incredibly gifted at what she does, and I feel so fortunate to have found her.

From the owner: Oasis Psychiatry, located at Round Rock (I-35) is your trusted partner in mental health care,…read moreproviding compassionate, evidence-based treatment tailored to your unique needs. Led by Prasanna Sharma, APRN, MSN, PMHNP-BC, a board-certified Psychiatric Nurse Practitioner, we offer a holistic approach to mental well-being, considering emotional, physical, and environmental factors. What sets us apart? We prioritize personalized care, active listening, and a supportive environment to help you regain balance and confidence. Our practice specializes in treating anxiety, depression, ADHD, mood disorders, and more with individualized treatment plans. At Oasis Psychiatry, you’re more than just a patient—you’re a valued individual on a journey to wellness. Whether you’re seeking therapy, medication management, or lifestyle guidance, we are here to help. Experience care that’s professional, empathetic, and dedicated to your well-being. In-person & Telehealth Appointments Available.

Dr Masi was impolite and misdiagnosed me with OCD. I felt disrespected in interactions. Dr Masi…read morelacked in experience, and greed led the Dr to overcharge me thousands of dollars.