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    Rounds TLC

    1.0 (1 review)
    Open 8:00 am - 6:00 pm

    Services - Rounds TLC

    Home organization

    Home staging

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    8 years ago

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    Badger Brothers Moving - Madison

    Badger Brothers Moving - Madison

    4.7
    (75 reviews)

    Badger Bros was the first (and turned out to be only) company I called. I was so pleased with the…read morecustomer service I received beginning with that first phone call answered by Efren M. that I decided to would go with Badger Bros on-the-spot. All of my questions and concerns leading up to the move were addressed quickly. The staff members on the other end of my phone calls and emails were all so friendly. My packers, Alex M and Tristan B, were awesome! Alex K let me know right away that the 3-5 hours estimate I was provided would not be enough time to pack the number of household items I had. They got the job done as quickly as they could and even left me a few boxes for those "last minute" items. I appreciated their diligence and especially how easy they were to work with. My movers, Mike K and Mateo K, were phenomenal! Friendly, efficient and transparent. Mike K's immediate assessment of the size of the POD I rented versus the amount of room I actually needed for my household items was addressed up front and a solution was found. They even agreed to load their truck with those "overflow" items and transport them to the storage unit I was able to rent "on the fly." These guys were total lifesavers! Mike K even assured me that Badger Bros would pick up those items and transport them to my new residence in September. Thank you Badger Bros! I told my real estate agent to recommend Badger Bros to all of his clients. :)

    Great customer service, quote was spot on, Trey & Cody hustled every load, despite 100+ temps were…read morefriendly & upbeat. They did well moving all our heavy items, definitely would work with the company again.

    Capital Cartage Storage

    Capital Cartage Storage

    1.9
    (31 reviews)

    I was incredibly disappointed with Capital Cartage's customer service. While we were lucky to get…read moretheir help on very short notice and the movers themselves were helpful and quick, we had to pay for a minimum of 1.5 hours regardless of how long we needed them. It was not clear that the clock started when they left the office, which is only 7 minutes from our apartment. That being said, they started the clock at 12:45pm and did not arrive until 1:10pm as they had taken a wrong turn. They were hesitant to stay beyond 2pm and we did not push it as we didn't want to get charged for additional time. When my boyfriend called to pay, they told him that someone new had taken the call and didn't know they charged for travel time as well and had forgotten to inform him. When I called to complain, the story had changed and she now claimed to have explained that we would pay for travel time as well. She said they can't afford to send movers out for only an hour and we could have asked for them to finish the job but refused to offer a refund. The only thing she offered were a few free boxes, which are useless now that we have already moved and only worth a fraction of the cost we wasted. Whether or not it is convenient for you to pay for the mistakes of your employees, it is the only appropriate way to handle situations like this - your customers should not be held responsible for these costs.

    I am torn about giving them any stars, but the crew that moved my mom was as fantastic as the…read moreowner/scheduler, Mary, was terrible, so I'm splitting the difference. The crew had both been employed there for years (4 and 6) which is very unusual in the industry and tells me that they must treat their employees better than they do their customers. I like when employees are treated well, so I'm giving a second star. The guys were friendly, professional, and didn't take tons of breaks on the clock, plus they carried out multiple boxes at a time and were concerned with efficiencies - which matters when you're paying someone by the hour. Mary, on the other hand, was awful. She was supposed to send another person (she only sent two instead of the requested 3) which slowed everything down considerably, and also failed to send along the 50 boxes that were supposed to be for packing by the non-existent third person. Since the move was from Richland Center to Madison, it wasn't like another person could run right over. When I complained and asked for a break in price of a third to cover the additional time we'd be paying for, she refused and when I said that I would be writing a negative review she threatened to respond with a personal attack using my mother's name. When I threatened a lawsuit if she did any such thing and called her unprofessional, she threatened to pull the truck and make us find another mover. Luckily I lost the call so she didn't hear what I had to say in response to that. Needless to say, I will be filing a complaint with the BBB. Just saw the response to this review by Mary - I'm glad she admits to threatening to publicly humiliate my mother, not me, the one who is actually doing the complaining. Nice. As to the veracity of her response - I think the reviews speak for themselves, especially the fact that my two stars are the highest review they've gotten. And yes, Mary, you ARE horrible, mean and deceitful. I don't now what you look like so I won't call you ugly (although, in spirit you certainly are).

    Life Organized LLC

    Life Organized LLC

    5.0
    (1 review)

    Claire is absolutely amazing. I think one of the best parts of her services is that she incredibly…read moreunderstanding of all situations and she really cares about what is going to work for you. She came over to my house when it was in shambles...I was so embarrassed - I didn't have people over for weeks and then she came in and just asked me what was going on. We talked and she started helping me. I have a hard time focusing on one task at a time, figuring out how to organize things, and what I really need to keep. Claire helped me so much with all of this. She helped me organize, clean, and get rid of things throughout my entire house. I feel so much better about my house now that it is actually organized - it's so much easier to keep clean! These things may be easy for some people, but people who function like me know how much an understanding and helpful person/organization can truly help. I am incredibly grateful that I met Claire and I am forever thankful for her help. If you need any help organizing your house and want someone who understands and accepts you for you, contact Claire. You will not regret it.

    From the owner: We offer a variety of home organizing and staging solutions…read more We can help with: Chronic Disorganization caused by ADHD, Anxiety, Depression, and PTSD. Hoarding Behaviors Decluttering Regaining Control Downsizing Repurposing Staging ...but, most importantly, we can make you feel good about your home again! Home organization is an ongoing process. Life: Organized will help you sort through your challenges, set up an organizing system that works for you, and teach you to maintain that system over time. You are an integral part of the process to create spaces that will work with your lifestyle and needs. You do not have to live in excessive clutter and chaos. Get your life back with Life Organized!

    Rounds TLC - home_organization - Updated August 2026

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