Refused to respond to inquires after making statements they would come back to correct mistakes and…read morefinish what was started. Window sills explicitly included in the cleaning service were left very dirty. Company was also 4 hours late arriving to the job.

I've used this cleaning company before and had a good experience, which is why I decided to hire…read morethem again for a move-out clean. Unfortunately, this time was a major disappointment. They were two hours late, and I had to reach out myself to find out when they were arriving. When I got there, several things had not been cleaned. The owner told me she would arrive in 15 minutes but didn't show up until 40 minutes later. I tried to be understanding, especially after she shared she was dealing with some personal issues and that her brother, who was helping, was new. However, I expected a move-out clean to be top-to-bottom, as advertised. Major things were left undone: the walls weren't cleaned (I was told it's because a previous product damaged paint), the ceiling fans hadn't been touched, and drawers in both the kitchen and bathroom were still dirty. I was later charged by my landlord for those very issues -- dirty walls, dirty drawers, and general lack of thorough cleaning. While the owner did deduct $50 from the $550 total, I still paid $500 for a subpar job, and now I'm losing part of my security deposit because of it. I was very patient and understanding, but in the end, I hired professionals to avoid this exact situation. Sadly, I can't recommend them anymore.

Zerorez did a great job cleaning our carpeting! It was super easy scheduling our appointment…read moreonline. I received confirmation and instructions a few days before they arrived which was helpful. They also gave about a 3 hour window of when they would arrive and called when they were 30 minutes out which was appreciated. We had a few rooms and our staircase cleaned and it was done in about 2 hours. I was impressed they were able to get out a few stains. Overall great experience. I would definitely have them come back when needed.

Zerorez did SUCH a great job on my carpets! We have 2 cats that started urinating in several…read moreplaces, and it was infuriating. Our carpets looked ruined. Zerorez got all of the stains out! I couldn't be happier, and I will recommend them to everyone. The price point was also better than what I expected.

I'm sure they do good work if they service your area. Unfortunately if you are not in the Madison…read morearea they cannot help you.

From the owner: TZ Cleaning Services is your trusted partner for all your cleaning needs, offering top-notch…read moreResidential and Commercial Cleaning solutions. As a Family Owned and Operated business, we pride ourselves on delivering exceptional House Cleaning, Office Cleaning, and Deep Cleaning services. Our Professional Cleaners specialize in Move-in/Move-out Cleaning, Janitorial Services, Carpet Cleaning, and Window Cleaning. We also provide Post-Construction Cleaning, Green Cleaning, and Sanitization Services. With our comprehensive range of services, including Maid Services, Upholstery Cleaning, and Floor Cleaning, we ensure your space is spotless. Equipped with quality Cleaning Supplies, we offer Routine Maintenance Cleaning and Carpet Shampooing, making us your go-to Local Cleaning Service.

We had R&R our to clean our carpets recently. We have a cat who was ill and urinated in multiple…read moreplaces in our basement. Ron took the time to locate all the spots and treated them. We can no longer smell the urine. He also provided us with packets to keep in by the litter box to minimize odors. We couldn't be happier! Thank you so much!

From the owner: Carpet Cleaning We use the truck mounted steam extraction…read morecleaning method. This is the preferred method of carpet cleaning according to the major carpet manufacturers, as it is the deepest clean that you can get. Oriental/Area Rug Cleaning Area rugs are an investment and should be cared for accordingly. Thoroughly cleaning your oriental/area rug is our mission. Tile and Grout Cleaning One of the biggest challenges with tile flooring is keeping grout clean. Our tile and grout cleaning process gets your grout clean and keeps it looking its best. It can be used on both ceramic and porcelain tile and is ideal for kitchens, bathsand other tiled areas of your home or business. Upholstery Cleaning We have the expertise with upholstery cleaning to treat and clean many difficult-to-clean materials, including silk, suedes, ultrasuedes and velvet. We also offer deodorizer services.

Avoid this company. They came late, which was a bit of a problem because they knew I had arranged…read morefor someone to meet them at the house. My friend left after they were in, and shortly after they texted me that they were done, but that their phone was out of batteries so they couldn't send any pictures (but apparently it could make calls?). They then asked for more money that originally agreed to. Because I am too trusting of a person, I paid them via Venmo. A friend went by the house after and said the cleaning was hardly done and that they had missed two entire sections of the house - the carpeted attic and a basement room. He ended up vacuuming and cleaning the house again. I made a few mistakes here: first, not going with a Yelp guaranteed business, because now I cannot get my money back. Second, sending money without verifying what they did. I asked them for less than half of the money back (I would like to use that for a gift certificate for my friend doing their cleaning work), but they refused any refund at all. Don't waste your money here! Go with a more reputable company.

They were excellent, left the place looking spotless, went above and beyond and were a great value!read more