I purchased 2 cars from Manteno over past 3 years…read more I called them 4 times over past 2 weeks. Never received a call back. An employee told me their salesman are leaving weekly. I called Napleton Ford in Oak Lawn Illinois and closed a deal with them in one week. This business is poorly managed!!!!!

Had to get the oil changed and thought that getting a tire rotation would be a great thing to have…read moredone as well ! WARNING WARNING WARNING NOT a good idea ! I found out the hard way, STAND CLEAR OF THIS PLACE ! IF YOU NEED ANYTHING WORKED ON YOUR FORD GO ELSEWHERE ! OIL CHANGE : QUESTIONABLE ? TIRE ROTATION: A PLAIN DISASTER! Now I had thought that would be a simple task for any mechanic ! The following day, three of four tires had slow leeks, I found that the valve stems were so tampered with that the tires had problems holding air in them . The rear passenger tire HUB cap had been broken, "mind you that none of this was a problem before going in"! YOU WOULD THINK THE GUY WORKING ON THE CAR WOULD SAY SOMETHING TO THE SERVICE GUY AND THEN TO ME , NO CHANCE ! Please save yourself the headache and stand clear of this place!

what a great dealership they can do it all.. steve is so knowledgable cars are his passion and he…read morewill help in any way he can. ive bought 2 cars form him in the past and will return.... thanks steve

From the owner: We sell used vehicles, specializing in pick up trucks.read more

Thank you for Brandon who made the new purchase easy!! Definitely recommend after the hail damage…read moretotaling my car.

They advertise they will beat any other dealers price. After getting them quotes and going through…read moreeverything with them they refuse to discount the car even a single dollar from there price and they are $3k-$5k more than everything else.

I purchased a 2015 Ford F 150 from Terry's For and I had a great experience with the sale, would…read moredefiantly recommend buying your new or used vehicle from Terrry's Again great dealership and sales people

Our red carpet treatment quickly turned to brown. We bought a used 2022 Lincoln that had a couple…read morechips in the windshield we didn't notice until we got the car home. We spent in the mid 40's for the vehicle. We called to see if they would repair them. Sales manager was a real jerk about it said we got the chips after we bought the car. We decided to call a glass company to repair the windshield. We were told that the chips were already repaired once and they couldn't do anything but replace the whole windshield. Like I said the sales manager is a real jerk. This happened in 2025. But have no intention of buying any more cars from Terry's

Adding to previous review... Bot another car through Kirk at…read more45th St Motors and continue to be impressed with the quality of vehicles he has and what a consummate professional he is and transparent with all aspects of the transaction. Highly recommended to all.

This car dealership made the buying process comfortable for me. Their prices are great and the…read morestaff really works to meet your needs with no pressure. Check out thier inventory online. You will not regret giving this dealership your business.

I have never left a negative review for any company before but I thought I should warn every one…read morewho is considering doing business with Brown and Brown and share what they have put me through. When I purchased a car from them in 2011 I purchased the extended warranty because I put so many mile on my car. And now 3 years later I purchase a new car from Kia. I go back to Brown and Brown and they promised to return me my $980 ( my unused warranty) within 4 to 6 weeks...I have now been waiting for over 9 weeks to get my money and all I get is the run around. I have spoke to the finance manager ( yes a new one) and the general manager (yes a new one) and they both just keep stalling. I spoke with my prior finance company RBS and they have confirmed the car was paid in full 2 months ago and they dont have the money. DO NOT TRUST BROWN AND BROWN! To be honest they dont even deserve the 1 star!

Went there for the replacement of a part on my Hyundai. They called me a month later to let me know…read morethe part was in & I should call to make an appointment. But by then I had already called D'Arcy Hyundai in Joliet, funny it only took then 3 business days to receive the replacement part.

I recently purchased an F150 Tremor from Smith Ford and the experience was a complete pleasure…read more Larry Wagner found the vehicle I wanted and short time performed a dealer trade to make it happen. Their staff was extremely helpful and courteous. After the completion of the sale I was given a thorough explanation of the options on the vehicle. I have already recommended Larry Wagner at Smith Ford to a relative for a future purchase. If you're in the market to purchase a new Ford, I would recommend you see Larry Wagner at Smith Ford in Lowell, Indiana. Steve G. Well satisfied customer.

When Smith Ford say no bull as their slogan, they quite literally mean no bull. I had horrid...I…read moremean HORRIIDDDDD experience with a few other dealerships in the area, and was apprehensive at first when I first reached out to Smith. That apprehension went away IMMEDIATELY and here is why. I was looking at their inventory late one Tuesday night and so I sent an email to them. 9:11 am Wednesday morning (11 mins after they opened) Justin the salesperson emailed me back about the car. At 9:15 he then called me. I picked up, asked how many miles were on the car I was interested in, he told me, I said I'd be there within 2 hours to see it. I pull up, he's got it waiting there for me, he takes my info, I take it for a test drive. I want the SUV. We go in, I ask the price of the car, he tells me. I ask about qualifying discounts, we settle that, we get the paperwork started. I put a deposit down. It was as simple as that. I come back later that night, sign on the dotted line, and I have my car. The only reason it took almost an hour and a half is because the dealership were trying to get ahold of the DMV in my state for the sales tax. But it doesn't end there. My parents were so impressed, they turned around, and bought another Ecosport from him a few days later. I wasn't spoken down, I wasn't harassed about how much I was putting down, it was a simple conversation, yes & no answers, and my auto was purchased. If you are in the NWI region and want a Ford, go to this dealership. Everyone I spoke to there was nice, respectful, and it was just a pleasant, non-headache inducing experience.

I purchased my 2nd golf cart from the Stevenson family-and couldn't be happier! Business…read morerelationships grow best at small local auto dealers-and Stevenson proves it! My new 2022 E-Z-Go Liberty golf cart is beautiful and the family loves it! Stevenson did an excellent job on custom installation of all my selected accessories as well. If you are in the market for a new seasonal toy, you owe it to yourself to stop in and pay them a visit. Ask for Chris in sales-he's easy and comfortable to talk to! Thanks again to all the staff at Stevenson!

Brian the owner was amazing! I was looking for a golf cart for over a month and so glad I found…read morethis gem. Close to our campground where we have a seasonal spot for our trailer so delivery was a breeze. Brian had great communication and was extremely helpful throughout the whole process. I love my new pretty baby!

I re-visited due to additional recall work needing to be done. All work was done expeditiously and…read moreefficiently. The staff is friendly and helpful and the customer service is unchanged - excellent! The appearance and features of the stage are also unchanged. It is fully handicapped-accessible and the lot is uncrowded and easy to traverse. It is easy to find from the Bradley-Bourbonnais exit of I57. Note: The new name of the dealership is Phillips Auto Group of Bradley. When I was looking for a vehicle the Phillips name consistently came up as being an outstanding one by people who had purchased at Phillips, In addition to the Bradley location they also have dealerships in Frankfort, IL and Lansing, IL.

Had my 74 year old mother go in to test drive a car and get a quote. They gave her a quote with the…read moretypical "add ons" that they try to push. I questioned the ability to negotiate the price of the extended warranty and Shelton tried telling me that they LEGALLY cannot negotiate the price. Well, that is not true. It is their dealership policy, but that does not make it a law. Saying they can't legally do that is DECEITFUL to the customer and should be addressed as such. I talked to Walter, the general sales manager, and he didn't seem bothered by Shelton being dishonest about this. Playing it off as "not a big deal" is not a good look and is bad business. I asked about getting the deposit back that was provided to the dealership and was told it would be 10 business days because they cashed the check. However, that information was not disclosed when putting the deposit down while making a decision to move forward with purchase or not. Do better for your community and when taking care of older clientele that are easily swayed by your words and actions.

Coming from Michigan heading to San Antonio for a funeral, we stopped at the rest stop 4 hours from…read morehome. Prior to the exit for Dralle Chevrolet Buick, noticed my passenger rear tire was leaking air quickly due to a nail. I called Dralle Chevrolet Buick (on a Friday at 4pm of all days), and got on the road to them. I let them know the situation, Manny & Anthony quickly looked at it and said that they could fix it and get us back on the road for the funeral. I appreciate how quick and willing they were to help us. This whole fiasco, took a solid 30 minutes and we were back on the road in no time!

Sadly I was hoping to purchase a car. I was comparing a 2023 used to another dealers 2024 used car…read more I live up north in the Gurnee area and when I called to clarify things I was not given accurate information. The car was discounted that day but mileage was not. I agreed for my credit to be pulled and filled out the on line application. Of course once this was done my credit was shopped to multiple locations which was worse than using my credit union. With 1 inquiry. The car has more than a 3,000 mile variation so I chose not to buy. I could not stop the inquiries on my credit. The person I tried to work with was nice. She just did not have all the facts either. It is my opinion if you can change the price of a car you can and should update the mileage especially if it is different buy thousands of miles not hundreds.